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Prince (Marco Polo Hotels)

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#35 of 701 Hotels in Hong Kong
Certificate of Excellence
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Prince (Marco Polo Hotels)
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971 Reviews from our TripAdvisor Community

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Showing 635: English reviews
Ely, United Kingdom
1 review
Reviewed 4 days ago NEW

We stayed at the Prince for 9 days and had a wonderful time. The room was far bigger than any other we've had during previous stays at other hotels in Hong Kong and the twin double beds were a nice surprise ! The food in the Add restaurant was good and the hotel delivered a birthday cake and card to... More 

Review collected in partnership with Marco Polo Hotels

Helpful?
Thank 480janism
Dalip S, Manager at Prince (Marco Polo Hotels), responded to this review

Dear 480janism Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are thrilled that our guests care to recognize us... More 

Melbourne, Australia
1 review
Reviewed 1 week ago

Ideal location, rooms stanadards are excellent. Food, good, but expensive. Given the rates the lobby/ reception & lack of a bar facility is disappointing. Gym is well equipped. Not a relaxing environment, in the heart of harbour city, ideal for business & shopping

Review collected in partnership with Marco Polo Hotels

Helpful?
Thank 227edelr
Thomas_Salg, General Manager at Prince (Marco Polo Hotels), responded to this review

Dear 227edelr Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Prince Hotel is indeed very well located for many of Hong Kong’s finest shops and sightseeing points and we are glad that you like the hotel. We appreciate you sharing your comments about... More 

Shanghai Region, China
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

spent a week at the Prince and it was a great hotel, as someone who loves to shop it was a great location. Every day was a new experience and everyday we had the pleasure of being greeted by friendly wonderful staff. Food was fantastic, great atmosphere

Helpful?
Thank ruthchan2016
Thomas_Salg, General Manager at Prince (Marco Polo Hotels), responded to this review

Dear ruthchan2016 Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Prince Hotel is indeed very well located for many of Hong Kong’s finest shops and sightseeing points and we are glad that you like the hotel. We strongly believe that our associates are... More 

1 review
Reviewed 1 week ago

The location of the hotel was perfect, close to Harbour, Nathan Rd and next to Harbour City shopping centre. We stayed in one of the Continental Club rooms. The food was of excellent quality. All staff were extremely friendly and helpful. Our room was spacious, clean and had everything we needed for a lovely stay. I would happily stay here... More 

Helpful?
Thank Nina B
Thomas_Salg, General Manager at Prince (Marco Polo Hotels), responded to this review

Dear Nina B Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Prince Hotel is indeed very well located for many of Hong Kong’s finest shops and sightseeing points and we are glad that you like the hotel. We are thrilled that our guests... More 

Singapore, Singapore
Level Contributor
99 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 2 weeks ago

After more than a week at this hotel, I can say that I enjoyed each single day. I had the pleasure to be pampered by the friendly and competent staff on the Executive floor - this made my stay a pleasure. A very nice room and the offers in the Lounge made me feel like being "home away". Furthermore, the... More 

Helpful?
Thank AustrianinAsia
Thomas_Salg, General Manager at Prince (Marco Polo Hotels), responded to this review

Dear AustrianinAsia Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us and are thrilled that our guests care to recognize us for a job well done. It will sure give us the greatest pleasure to share your comments with our Continental Club associates as... More 

Singapore, Singapore
1 review
Reviewed 2 weeks ago

Thanks Marco Polo for the local experience...the experience is truly awesome. The staffs were experienced and friendly and the check-in experience was indeed very warm and considerate to my needs. Been staying with Prince every time i go Hong Kong and will continue to stay there.

Review collected in partnership with Marco Polo Hotels

Helpful?
Thank princeaj2016
Thomas_Salg, General Manager at Prince (Marco Polo Hotels), responded to this review

Dear princeaj2016 Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We strongly believe that our associates are our... More 

Melbourne, Australia
Level Contributor
468 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
Reviewed 2 weeks ago via mobile

This is the hotel we always stay at when we are in HONGKONG. We always stay on the 16th Executive Floor where Angela,Leo & other staff members are exceptionally helpful & friendly. The Executive floor has breakfast, afternoon tea & drinks after 5.30 all included. The quality of the food is also very good.The hotel itself is adequate but the... More 

Helpful?
Thank Evelynne G
Thomas_Salg, General Manager at Prince (Marco Polo Hotels), responded to this review

Dear Evelynne G Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are thrilled that our guests care... More 

Sydney, Australia
2 reviews
Reviewed 2 weeks ago

There no better than Angela and her colleagues in the Continental Club. This has been my twelve visit and I would not stay anywhere else in Hong Kong. The rooms are very comfortable and the location is excellent.

Review collected in partnership with Marco Polo Hotels

Helpful?
Thank Detto2014
Thomas_Salg, General Manager at Prince (Marco Polo Hotels), responded to this review

Dear Detto2014 Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We strongly believe that our associates are our... More 

Level Contributor
3 reviews
Reviewed 2 weeks ago via mobile

Good place. Rooms are cheap. Service thou is a bit bad. But still worth the money. The translator- our guide is awesome. It sometimes get very busy in the area so traveling time is actually better after peak hours.

Helpful?
Thank Bianca C
Thomas_Salg, General Manager at Prince (Marco Polo Hotels), responded to this review

Dear Bianca C Thank you very much for taking your time to review us on TripAdvisor. Prince Hotel is indeed very well located for many of Hong Kong’s finest shops and sightseeing points and we are glad that you like the hotel. We sincerely apologize if we fell short of your expectations in particular service. Rest assured that we have... More 

Paranaque, Philippines
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

We stay in the Prince every year and we always love it. Its close to everything we want to visit. The free shuttle from the kowloon station, distance to the ferry to hongkong side and ferry to macau make it an ideal hotel for weekend guests. Renovated 2 years ago, the prince now offers a mobile phone for you to... More 

Helpful?
Thank megjaynikraf
Thomas_Salg, General Manager at Prince (Marco Polo Hotels), responded to this review

Dear megjaynikraf Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Prince Hotel is indeed very well located for many of Hong Kong’s finest shops and sightseeing points and we are glad that you like the hotel. We are thrilled that our guests care... More 

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
add@Prince
add@Prince
Cuisines: Chinese, Japanese, Asian, International, Sushi
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
Amongst Hong Kong's top business hotels, Prince is in the heart of Tsim Sha Tsui in Kowloon. The hotel is on the doorsteps of the China Ferry Terminal and Harbour City - Hong Kong's largest shopping complex of more than 450 shops featuring the world's leading brands. Comfortable and spacious, the 395 guestrooms and suites come with a comprehensive range of business services and facilities. Enjoy your journey in Hong Kong to the fullest with a handy, a complimentary smartphone for travellers. Built-in benefits include unlimited 3G mobile internet, unlimited local calls, international calls (5 designated countries including China, Philippines, Japan, United States, and United Kingdom) and Wi-Fi hotspot. ... more   less 

Additional Information about Prince (Marco Polo Hotels)

Address: No.23 Canton Road, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: $277 - $653 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Prince (Marco Polo Hotels) 4*
Number of rooms: 395
Reservation Options:
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Also Known As:
Prince Hong Kong Hotel Hong Kong
Prince Hotel Hong Kong
Hong Kong Prince Hotel
Prince (Marco Polo Hotels) Hong Kong
Hotel Style:
#28 Family Hotel in Hong Kong
#33 Business Hotel in Hong Kong
#35 Luxury Hotel in Hong Kong
#67 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Prince (Marco Polo Hotels) staff and other travellers.
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Questions? Get answers from Prince (Marco Polo Hotels) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can afford, stay at floor 16 or 17”
 of 5 bubbles AustrianinAsia, 19 Nov 2016 | Read review
“floor as club room”
 of 5 bubbles AekleyB, 7 Nov 2016 | Read review
“The Club floors are higher .”
 of 5 bubbles 734marilyne, 31 Oct 2016 | Read review
“You might ask for a room looking towards the bay when booking.”
 of 5 bubbles edyap9277, 31 Oct 2016 | Read review
“USB charger for room”
 of 5 bubbles andrewmcphersonh, 10 Oct 2016 | Read review
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