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Hotel Jen Hong Kong

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#65 of 712 Hotels in Hong Kong
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Jen Hong Kong
Hotel Jen Hong Kong
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1,575 Reviews from our TripAdvisor Community

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Showing 1,310: English reviews
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Leusden, The Netherlands
Reviewed 2 days ago NEW

It is on ‘the other side’ near Kennedy Town. The others are in Wan Chai or LKF. To have a good night sleep I love to stay in Jen. It used the be called Traders, but the change was only in the name and it is still a sub-label of the Shangri-La’s. It is one of the secrets of Hong...

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Helpful?
Thank Cint55
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Cint55, We are absolutely delighted to hear about your wonderful experience. Your kind words are the greatest motivation to us all. We appreciate your compliments on our prime location, facilities and services and we hope to welcome you back and to delight you again in the near future. Best regards, Shirley Sam General Manager

Singapore
Reviewed 3 days ago NEW

Staff are courteous and friendly, very responsive to your need. The breakfast has not much selection at the club lounge and the location is not so good except the compliment is that there is MTR next to the hotel

Review collected in partnership with shangri-la.com
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Helpful?
Thank Bestan31
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Bestan31, We appreciate your kind compliments about the service of our team members and your comment on the food variety of breakfast at the club lounge which is most useful for our continuous improvement as we strive to create most pleasant stays to all our guests. We look forward to the pleasure of welcoming you back in the near...

Reviewed 5 days ago NEW

A short walk to University of Hong Kong (via the MRT station, you don't need to pay just go through the station and take a couple of elevators), this clean and inviting hotel has terrific and friendly service. They went the extra mile for me when I was not able to check-in due to a flight cancellation. Thumbs up all...

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Helpful?
Thank Eric M
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear Eric M, Thank you for sharing your delightful experience with us. Your wonderful comments warm our heart and give us great motivation in providing you the best service. We look forward to the pleasure of welcoming you back in the near future! Best regards, Shirley Sam General Manager

Singapore, Singapore
Reviewed 1 week ago NEWvia mobile

Right next to Hong Kong University MTR train station. Room is not large but it is more than enough for a couple. Everything works well in room. Breakfast area is spacious and the spread of food is good. Highly recommended place to stay in Hong Kong.

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Helpful?
Thank harleyboy88
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear harleyboy88, We are absolutely delighted to hear about your wonderful experience. Your kind words are the greatest motivation to us all. We appreciate your kind compliments about our location, room and breakfast. It will be our pleasure to offer you another delightful stay on your next visit. Best regards, Shirley Sam General Manager

Honolulu, Hawaii
Reviewed 1 week ago

I was really impressed with my stay at Hotel Jen! The small details shined very brightly throughout the entire Hotel, especially in the rooms. I loved the clock in the bathroom and the personalized pillow. It made me feel more relaxed and at home! Staff - I arrived at 12PM, Louis and Ivan at the front desk had no trouble...

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Helpful?
1Thank Sterling E
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi Sterling E, We are delighted to hear about your wonderful stay experience. Thank you for your kind words on our guestroom amenities, convenient location and the friendly team members. Your wonderful comments warm our heart and give us great motivation in providing you the best service. It will be our pleasure to offer you another delightful stay on your...

London, United Kingdom
Reviewed 1 week ago

I have just returned from a short visit to Hong Kong and I stayed at this excellently situated hotel I can say with my hand on my heart that it is the staff who make this a special hotel All the staff wear permanent genuinely happy smiles and will do anything to please, to assist, to help and to advise...

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Helpful?
Thank robert f
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Dear robert f, We are delighted to hear about your wonderful stay experience. It gave us great pleasure in pampering you throughout your stay and we are more than pleased to know that you always enjoyed a good time and the genuine care by all of our colleagues. We cannot wait to welcome you back to your home away from...

Singapore, Singapore
Reviewed 1 week ago

Had stayed here previously in the hotel' s previous incarnation as a Novotel property.The location of course is unchanged but connectivity has improved through the proximity of the HKU MTR station, which is almost on the doorstep of Hotel Jen. The rooms are nice and clean and the staff are friendly and helpful. Love it!

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Helpful?
Thank quekkg
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi quekkg, We are absolutely delighted to hear about your wonderful experience. Your kind words are the greatest motivation to us all. We appreciate your kind compliments about our location, room and services. It will be our pleasure to offer you another delightful stay on your next visit. Best regards, Shirley Sam General Manager

Whitchurch, United Kingdom
Reviewed 1 week ago

We stopped over for 2 nights in Hong Kong on the way to New Zealand. The hotel was great. Ideally located with easy access to Hong Kong's brilliant public transport system; lovely bright, clean room; good shower; comfy bed. The staff were really friendly and always on hand to help. We had breakfast on both days - loads of choice;...

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Helpful?
Thank Liz J
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi Liz J, Thank you for your compliments on our central location. We are glad that you were able to get around the city with the MTR and tram system with our easy connectivity! We also appreciate your kind words on our room, amenities, services and breakfast buffet. Thank you again and we look forward to welcoming you back soon....

Reviewed 1 week ago

Stayed at this hotel for a week. It is a great location, only a few yards away from the MTR. The room was a good size and very comfortable. Staff were very professional always helpful. Definitely a hotel to consider .

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Helpful?
Thank Brian M
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi Brian M, Thank you for sharing your delightful experience with us. Your kind words are the greatest motivation to us all. We appreciate your kind compliments about our comfy room, prime location and warm hospitality. It will be our pleasure to offer you another delightful stay on your next visit. Best regards, Shirley Sam General Manager

Oxfordshire, United Kingdom
Reviewed 2 weeks ago

Everything about this hotel was great; staff, food, rooms, location. Very quiet, clean, bright rooms with good facilities. Easy access with MTR (tube) was literally around the corner. They also have a courtesy bus to the Central Station every so often. I would recommend joining their "Club Lounge Service" since you get happy hour in the bar every night from...

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Helpful?
Thank Colesue
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi Colesue, Thank you for your kind compliments about our convenient location and friendly staff. I am absolutely delighted to learn how much you had enjoyed your stay with us, especially a host of benefits such as complimentary buffet breakfast and evening cocktails our club lounge offered. We look forward to the pleasure of welcoming you back in the near...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Hotel Jen Hong Kong, offers 283 elegant rooms and suites. From the economical to opulent, each room is characterised by clean lines and functional creativity. These accommodations are enhanced by wireless Internet connections, LCD televisions and sweeping views of Victoria Harbour, Hong Kong city and distant mountains. 3 Rooms caters to disabled guests, and 84 rooms have connecting doors. ... more   less 

Additional Information about Hotel Jen Hong Kong

Address: 508 Queen's Road West, Western District, Hong Kong, China (Formerly Traders Hotel, Hong Kong)
Region: China > Hong Kong > Sai Wan
Price Range: $146 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Jen Hong Kong 4*
Number of rooms: 283
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Orbitz and Ctrip TA so you can book your Hotel Jen Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jen Hotel Hong Kong
Hotel Jen Hong Kong
Hotel Style:
#45 Business Hotel in Hong Kong
#49 Family Hotel in Hong Kong
#55 Romantic Hotel in Hong Kong
#60 Luxury Hotel in Hong Kong
#64 Best Value Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Jen Hong Kong staff and other travellers.
16 questions
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Questions? Get answers from Hotel Jen Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are phone chargers with little personal lockers in the hotel gym. I left my charger at home, but this did the trick!”
 of 5 bubbles ericmK7899HF, 22 Feb 2017 | Read review
“Higher floors have better views”
 of 5 bubbles Colesue, 12 Feb 2017 | Read review
“The higher yo go the better views you get”
 of 5 bubbles suzanneb4, 8 Feb 2017 | Read review
“Try to get a higher floor with Harbourfront view.”
 of 5 bubbles johnmZ6029UJ, 5 Feb 2017 | Read review
“Ask for view, we had harbor”
 of 5 bubbles Exploremore08, 24 Jan 2017 | Read review
5 of 5