Four Points by Sheraton Hong Kong Tung Chung
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Four Points by Sheraton Hong Kong Tung Chung

Traveller (369)
enough space to work
Room & Suite (77)
Day 2 dinner Creamy Mushroom Chicken Stew, Marinara Penne and Spices-caramelized Carrot
Dining (43)
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About

4.5
#118 of 605 hotels in Hong Kong
4.2 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Four Points by Sheraton Hong Kong Tung Chung delivers a restful stay for savvy business and leisure travelers on their next adventures. Fun-loving types can relax over Hong Kong’s contribution to the global signature Best Brews craft beer program and enjoy two timeless dining choices. Select authentic local flavors in the Tung Chung Kitchen or lighter fare in the Harbour Lounge with its “grab and go” bakery. Located in the heart of a new waterfront commercial and residential hub, the stylish seafront hotel is minutes away from Lantau Island’s famed hiking trails and local attractions such as the Citygate Outlets and the Ngong Ping 360 Cable Car. The hotel also enjoys easy access to AsiaWorld Expo, Hong Kong international airport, Hong Kong Macau-Zhuhai Bridge, and Shenzhen Bay. After a full day of fun and adventure, recharge in a stylish guest room and prepare for another fun day. Organizers can contact our meeting planners to create a memorable event in one of our event spaces.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Tennis court offsite
Free shuttle or taxi services
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Snack bar
Video game console
Airport transportation
Shuttle bus service
Car hire
Taxi service
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Room types
Ocean view
City view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Ocean View
Mid-range
Languages Spoken
English, Chinese, Korean
Hotel links
Special Offer:Earn points toward free nights.

Location

9 Yi Tung Road Lantau Island, Hong Kong China
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 63 out of 100
63
Hong Kong Intl Airport
Macau Airport
Tung Chung
11 minMass Transit Railway (MTR)
251Reviews6Q+A65Room tips

Reviews
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Detailed Reviews
Justin wrote a review Oct 2022
Hong Kong, China294 contributions106 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
I came here for one night stop over to airport the next morning. Checkin and checkout is smooth and quick. It’s nice to see some familiar staff members from other Marriott hotels that moved here. The ocean suite is spacious and the bathtub is same as the executive suite in Sheraton, which is very comfortable. Thanks Ivan, Matthew, Alex for the warm welcoming and hospitality and I will definitely come back for local getaways!
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Date of stay: October 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sander Looijen, General Manager at Four Points by Sheraton Hong Kong Tung Chung
Responded 6 Nov 2022
Dear Justin, Many thanks for the great review! We are delighted that you have enjoyed your stay with us and I am pleased to learn the check-in and out arrangements were smooth. I will ensure to thank Ivan, Matthew and Alex for their hospitality as always. We all look forward welcoming you back one day very soon again. Until then Sander Looijen General Manager Sheraton Hong Kong Tung Chung Hotel
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jcheun3 wrote a review Nov 2021
Hong Kong, China4 contributions7 helpful votes
5.0 of 5 bubbles
Locked in a room for 14 days is not a pleasant experience, however, FP tried very hard to make it easier and I believe they had done within the limitations ( The Hong Kong Government Quarantine Requirements and the price they charged).
The check-in was fast and I was led by a staff, who helped me with luggage, to the room. The size of the room was reasonable and it was clean and well maintained (I believe the property only came on line 18 months ago). Being at higher floor (18/F) I didn’t feel confined, even my room was facing buildings under construction. The room was well equipped and stocked:
• 6 Large bottles of water
• Tea & Coffee
• Electric Kettle
• Washing powder
• Disinfecting wipes
The above were replenish promptly when required.
• Hair Dryer (The one in my room was not working and I kept on asking for a replacement through out my stay, but it was not replaced and I didn’t know why)
• Power Plug (FP being a Nort American Brand, I expected that US plug will be available in the room, unfortunately, this was not the case, only British plug was available and FP won’t provide any adaptors. This was extremely inconvenient to me)
• High speed WiFi. I did not have any problem in video streaming through out my stay.
• TV with Cable TV. The available channels were not fantastic, but it was acceptable.
• A coffee table with one chair and a stool. The coffee table is the only place one can work and eat. It is not very comfortable but acceptable.
Before I check in, FP gave me the menu for the daily meals for the stay and I made my choices before check in. Each meal, one can select Western, Chinese, Vegetarian or Vegan meal. The choices were good and I didn’t find any repeats for my 14 days stay. The size of the meal was reasonable and it was more than enough for me. The food were extremely good and I gain weight after my stay. Compliment to the FP F&B Staff.
It was possible for people from the outside to deliver food or other required items I need to me. Just leave the items at a separate entrance at the hotel and FP staff will deliver it to the room within a short time (less than 15 minutes) in my case. I was told that the staff at the receiving station were friendly and helpful, again my compliment to them.
The check out was as efficient as check in, a staff came to you room at the appointed time and he helped me with the luggage and transportation, in my case, the time was less than 10 minutes, from the a knock at my door to taxi leaving the hotel.
The value for money in my quarantine stay at FP exceeds my expectation, the only issues in preventing me to give FP a perfect score are failure of providing an adaptor for US power plug and the provision of a working hair dryer.
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Date of stay: November 2021
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Have a room at higher floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ajhira wrote a review June 2021
Hong Kong, China26 contributions23 helpful votes
+1
5.0 of 5 bubbles
Hotel quarantines are super tough but this was as good as it can be.

This was my second hotel quarantine and I can't express how well the hotel took care of me. The rooms here are small but nice and new and I fortunately they had availability for me to book a 2 room interconnecting package and I had paid to upgrade my meals to the VIP meal package.

They have done a very smart thing in the 2 room setup by removing the beds from one room and turning it into a workspace / living space and exercise space - basically like a small suite with the most outstanding sea view and airport view. In fact on a good day you can see the buildings in Zhuhai. And a beautiful sunset view every evening!

The bathrooms are a decent size and the shower is actually larger than I expected (and with the 2 room setup there are 2 bathrooms).

I'm very glad I upgraded my meal package. I got to choose from the room service menu and could order pretty much anything I wanted at any time. When I finally started getting bored of the room service menu I started making special requests such as certain dim sum items or getting creative with what I wanted to eat and virtually all of my special requests were fulfilled. Peanut butter cookies anyone?

And thats the overall spirit here. They don't say no to the guests (within reason of course). I had asked for & been provided with all the following amenities (all upon request and I was lucky I booked early enough to secure the items as they only have limited pieces):

Walking Pad
Nespresso machine
Microwave
Toaster oven

They even have yoga mats in the rooms. Also full disclosure I am a Marriott Rewards lifetime Titanium Elite member and I am sure that helped with my treatment a bit. And they give you as much bottled water as you need - a full carton at a time!

This is the ideal setup for a solo traveler or a couple or anyone who is comfortable in sleeping in the same bed together.

I am known amongst my friends to be on the demanding side and I can happily say they fulfilled my requirements at the Four Points. In fact I have even booked a return quarantine stay here later in the year.
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Date of stay: May 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
S H wrote a review Dec 2021
1 contribution
5.0 of 5 bubbles
I felt very grateful to stay in Four Points for 21-day quarantine. The size of my room was enough for me to perform exercises like pushups and burpees. Hotel guests can request exercising bikes for a fee. Choices for three meals during the stay were plenty and the hotel did not recycle the menu items very often. For vegetarians, the hotel offered western and Asian style each meal for your choosing. The quality of food was surprisingly good and consistent. My room came with an electric kettle, a bottle of hand soap/dish detergent, and laundry detergent, enough for 21 days of cleaning. Overall, the room condition was excellent and clean.

Hotel staff members were very friendly and attentive. If I ordered food from outside hotel, the delivery from the drop-off area to my room usually took around 10 minutes, which I think was reasonable.

Tips: If you want to request bed sheets, pillow and blanket cases, and other amenities, I suggest you to contact the hotel operator directly even though you can order them via Google Form because the delivery time would probably be cut down by half. My hotel room has a Samsung smart TV and I could mirror the screen of my Android tablet without any issues. You should bring an HDMI extension cord because the one attached to the TV set is very short.

Tips: If you want to request bed sheets, pillow and blanket cases, and other amenities, I suggest you to contact the hotel operator directly even though you can order them via Google Form because the delivery time would probably be cut down by half. My hotel room has a Samsung smart TV and I could mirror the screen of my Android tablet without any issues. You should bring an HDMI extension cord because the one attached to the TV set is very short.

Without any hesitate, I will definitely recommend this hotel to anyone!
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Date of stay: December 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marikenv wrote a review Aug 2021
Hong Kong, China2,299 contributions245 helpful votes
+1
5.0 of 5 bubbles
We were lucky enough to have to stay 14 nights because of the Mandatory quarantine rules of the HK government….
We booked connecting rooms with city view which had a combined sea and city view (construction site but noise levels were ok)

Hotel did their very best to make life of their ‘prisoners’ as enjoyable as possible:
1. Rooms are not the biggest to light, airy and with fluffy beds, nice bathroom, very clean and with all amenities you need
2. Food delivery was decent since they need to have food come in from a 3rd party supplier: there was a variety to choose from in Western or Chinese dishes and always a vegetarian option.
3. They rent sports equipment, nespresso machines, dehumidifiers etc if you need these ones
4. Everything will be delivered to your door: supermarket, pizza orders, treadmills etc
5. Whenever you call front desk for new towels, bed linen, wipes, cleaning materials, ice cubes etc – you will have it normally within 10min

Only small complaint is that I booked my ‘check out at 00:10 (as you are allowed to leave quarantine from 23.59 onwards. Check-out needs to be pre-arranged as you cannot leave the room yourself), they were delayed by 20 min and I had to phone them to be let free. After 14 days I was desperate to get out…..
When they finally picked us up, I was feeling sorry for the luggage guy as he was sweating all over from picking up other guests desperate to get out and probably all bringing lots of luggage with them
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Date of stay: August 2021
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Seaview offers amazing sunsets: superior rooms offer separate living area. High floors have nicer...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Syleeagy wrote a review July 2021
1 contribution
4.0 of 5 bubbles
14 days quarantine stay. Room was clean and well provided - bottled water, cutlery, plates, laundry detergent, washing up liquid, and basic hotel amenities.

You can hook up your laptop with HDMI cable if you're not keen on watching the TV channels. Service was ok considering the situation we were all in - my food delivery was delivered to the room within 15 mins of arrival.

Food was reasonable and tasty (esp compared with other hotels), and they remembered my allergies and made changes to what they gave me.

The hotel treated us to a happy hour every Friday evening ☺️
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Date of stay: June 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
yvonneeeeee wrote a review Feb 2021
Hong Kong14 contributions11 helpful votes
1.0 of 5 bubbles
Stayed here for Valentine’s Day and it was overall a very poor and disappointing experience.

Transportation arrangements
With the hotel situated at a very remote location, not only were there no shuttle arrangement to the nearest public transportation station, when I tried to request a taxi at the concierge/ front door, the staff smirked and teased that I shouldn’t expect to hail a taxi there successfully without offering the driver a tip.

In-room facility
As a newly built hotel, I would expect the tech to be on par with other four or above star hotel. However, I was surprised to learn that the TV is not even connected to the wifi. It doesn’t allow screen mirroring with an Apple device, and I can’t even access YouTube let alone Netflix on the screen. The attention to detail is clearly lacking. Moreover, the so-call “smart feature” in the room was hardly smart. Except switching on/ off the light in the room, none of the other commands e.g. temperature, curtain worked.

Cleanliness was also a bit of a disappointment as slipper wrappers were just left in the wardrobe and cutlery that came with the in-room dining had stain.

Restaurant booking
On the morning of checking out, I called the front desk and asked whether it’s still possible to make a reservation/ check table availability at cafe Lantau. The staff responded saying that she was not able to manage those requests. When I asked to be put through to the restaurant directly, she said she can’t manage that as well as the line will just be connected back to the front desk. I was quite surprised by such “friendly” service. I understand that the restaurant may be busy in the morning but I think this could definitely be managed a lot better than just saying no to a guest’s request and instructing them to “walk in and check themselves”
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Date of stay: February 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kathleen Bertier wrote a review July 2021
Bruges, Belgium6 contributions
4.0 of 5 bubbles
My son and his family with two young children live in Hongkong. I live in Belgium and I 've been a SCREEN-Oma since the very beginning of Covid. Because vaccinated people only need to spend two weeks in quarantine, I booked my flights and prepared for the quarantine resting period before meeting up with my son and his family yesterday morning. I am right on time for her first birthday party in a few days.

My son sourced the best place to have my quarantine. He found the Four Points by Sheraton Hong Kong Tung Chung and choose a room with a view onto the airport into the sunset. I loved it from day 1. Not only could I see the airport, but I enjoyed to watch the traffic on the water below.
My room was on the 15th floor, so I could see far on clear days.
The room had everything I needed : I asked for a table and a chair and this was delivered less than an hour later.
Extra or fresh linens were delivered promptly after a simple request.
I have confidence that all the food was prepared to the highest sanitary standard, however I would have died to have been given the choice to have a "SALAD of the DAY" to replace the standard meal. This I really missed during my stay.
As I left the quarantine check-out, I noticed that there were many food deliveries being made.
It feels like the hotel could make more money if they could provide more elegant options on their menu selection. I would have ordered in a few times.
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Date of stay: June 2021
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: choose for a room with AIRPORT view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FAZLE R wrote a review July 2021
1 contribution
5.0 of 5 bubbles
excellent hotel to stay for quarantine. The staffs are cordial and supportive. The food is great !!

two suggestion

1. is to include laundry service for the customers staying for quarantine.
2. is to provide direct communication option for the customers to the front desk for hotel booking or checking for confirmation of booking. calling a central communication office from abroad is extremely costly and i could not successfully connect any customer support around the globe even in many attempts - each more than 10 minutes. This is extremely painful and disappointing. It is hard for me to understand the logic behind not providing front desk number to the customer for booking/ enquiry etc.

apart from above two issues (specially item 2) I mark it as 5 start and shall recommend to others too.

Brgds
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Date of stay: June 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TravelGeekz wrote a review Feb 2022
Hong Kong, China515 contributions167 helpful votes
+1
5.0 of 5 bubbles
I spent my 14-night quarantine stay at Four Points Sheraton Tung Chung and it truly exceeded my expectation.

As an ambassador elite member, I was offered an upgrade to a room with sea view directly overlooking the airport. It did make a huge difference lifting my mood with the sunshine and blue sky for most of the time.

The room itself was cosy (around 20sqm / 215 sqft) but it still felt very spacious after fitting 4 of my big luggages. The team was very thoughtful in preparing the amenities. They prepared plenty of bottled water, tea bags and instant coffee packs. There were also dish washing detergent, sponge, laundry detergent, cups, cutlery and plates (reusable and saving the environment).

Since I arrived during the Chinese New Year, the reception team offered a handcraft decoration of Tiger and Mandarin Tree. This was a really nice touch. For Valentine’s Day, I received a pack of chocolates and every Friday, I got a can of beer and nuts as Happy Hours.

The food was pretty good. There were at least 3-4 choices (western, Asian, vegetarian, etc) to cater all the needs. If you order any outside delivery or your friends/family bring you supplies, they will send up to your room within 10-15 minutes.

I would like to thank Emily from the Sales team, Tammy / Pamela from Reservation, Savannh at Reception and Vivien from the corporate office for their endless support, despite of so many changes along the way. Great job!

I would definitely recommend this hotel to others and look forward to returning for my next quarantine.
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Date of stay: February 2022Trip type: Travelled solo
Room Tip: Ocean view room at higher floor is the best choice for quarantine!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KLouChicago_IL asked a question Feb 2024
Chicago, IL10 contributions2 helpful votes
What type of electrical adaptor do I need for this hotel?
Answer from Davy
Hong Kong, China1 contribution1 helpful vote
There is a 13A twin switched socket with two 2.1A USB charger. You need a power plug travel adapter for socket type G. Moreover, you can also borrow adapter from hotel as needed.
Answer from Dr frederic J
3 contributions1 helpful vote
18 sqm and 190usd per night no choice
Answer from MJF88
Hong Kong, China30 contributions18 helpful votes
Yes, deliveries are allowed and are delivered very promptly . The gift should have the name of the guest and room number written on it.
Collin asked a question Aug 2021
Hong Kong, China141 contributions39 helpful votes
Is there a HDMI port to connect the TV for Chromecast/Netflix ?
Answer from puiyiman
Greater London, United Kingdom11 contributions26 helpful votes
I have just made a reservation for our 21 nights quarantine stay. Would the hotel by contacting us to sort out all names and reservation documents needed before we travel? Also, due to my health, I have a lot of dietary requirements. Would the hotel be contacting us to sort out the meals before we arrive? Any advise would be much appreciate.
Andrew R wrote a tip Mar 2024
Market Harborough, United Kingdom632 contributions124 helpful votes
4.0 of 5 bubbles
"Saturday sells out fast"
Read full review
Bobby W wrote a tip Dec 2023
Mission, Canada54 contributions8 helpful votes
4.0 of 5 bubbles
"Airport shuttle to hotel operates only once every 60 minutes. And pick up bay is at far end of terminal."
Read full review
nathanw22942 wrote a tip Dec 2023
Hong Kong, China4 contributions
2.0 of 5 bubbles
"Find other accommodations "
Read full review
im i wrote a tip Oct 2023
Hong Kong, China2 contributions1 helpful vote
5.0 of 5 bubbles
"Be nice and nice will be back to you."
Read full review
Stay61865190612 wrote a tip Oct 2023
2 contributions
5.0 of 5 bubbles
"Best place "
Read full review
Not the right property for you?
There are more places to choose from in the Hong Kong area.
PRICE RANGE
AU$171 - AU$239 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongIslands District / Tung Chung / New Territories
NUMBER OF ROOMS
999
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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FOUR POINTS BY SHERATON HONG KONG TUNG CHUNG (AU$171): 2024 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Four Points by Sheraton Hong Kong Tung Chung
Which popular attractions are close to Four Points by Sheraton Hong Kong Tung Chung?
Nearby attractions include Ngong Ping 360 (1.0 km), Tung Chung (0.9 km), and Citygate Outlets (0.8 km).
What are some of the property amenities at Four Points by Sheraton Hong Kong Tung Chung?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Four Points by Sheraton Hong Kong Tung Chung?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Four Points by Sheraton Hong Kong Tung Chung?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Four Points by Sheraton Hong Kong Tung Chung?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Four Points by Sheraton Hong Kong Tung Chung?
Conveniently located restaurants include Maison Du Mezze, The Enclave, and Cafe Lantau.
Does Four Points by Sheraton Hong Kong Tung Chung have airport transportation?
Yes, Four Points by Sheraton Hong Kong Tung Chung offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Points by Sheraton Hong Kong Tung Chung?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Points by Sheraton Hong Kong Tung Chung offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Four Points by Sheraton Hong Kong Tung Chung?
The staff speaks multiple languages, including English, Chinese, and Korean.
Are there any historical sites close to Four Points by Sheraton Hong Kong Tung Chung?
Many travellers enjoy visiting Tung Chung (0.9 km), Tung Chung Fort (2.2 km), and Tung Chung Battery (1.4 km).
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