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Best Western Hotel Causeway Bay

Cheung Woo Lane, Canal Road West, Causeway Bay 38 Bowrington Road, Hong Kong 352112 China
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#555 of 806 hotels in Hong Kong

Welcome to Best Western Hotel Causeway Bay, your Hong Kong “home away from home.” Best Western Hotel Causeway Bay aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

While staying at Best Western Hotel Causeway Bay, visitors can check out Hong Kong Skyline (1.3 mi) and Tsim Sha Tsui Promenade (1.3 mi), some of Hong Kong's top attractions.

Best Western Hotel Causeway Bay is a quiet hotel offering a flat screen TV, a refrigerator, and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features 24 hour front desk, a concierge, and express check-in and check-out. Plus, guests can enjoy a fitness center and a lounge, which have made this a popular choice among travellers visiting Hong Kong.

When you’re feeling hungry, be sure to check out Aqua Roma, Aqua Tokyo & Aqua Spirit, 8 1/2 Otto e Mezzo Bombana, and Tosca, which are some Italian restaurants that are popular with locals and out-of-towners alike.

Should time allow, Causeway Bay, Hong Kong Park, and Wan Chai are some popular attractions that are within walking distance.

Best Western Hotel Causeway Bay puts the best of Hong Kong at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Baggage storage
24-hour front desk
Express check-in / check-out
Laundry service
Breakfast buffet
Currency exchange
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Room features
Air conditioning
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
Languages Spoken
English, Chinese


Full view
100Great for walkers
Grade: 100 out of 100
618Restaurantswithin 0.5 km
29Attractionswithin 0.5 km
Cheung Woo Lane, Canal Road West, Causeway Bay 38 Bowrington Road, Hong Kong 352112 China
Name/address in local language
Getting there
Hong Kong Intl Airport27 kmSee all flights
Shenzhen Airport55 kmSee all flights
Causeway BayMass Transit Railway (MTR)6 min
Wan ChaiMass Transit Railway (MTR)11 min
See all nearby hotels
527Reviews9Q+A98Room tips
Traveller rating
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Popular mentions
Charito D wrote a review 9 Oct
34 contributions23 helpful votes
I heard so many bad comments about this hotel prior to staying here but I have no choice as the company chose this for me. What to expect: Arrival : Do not expect the person on the driveway will give you a personalized service, eye contact, slow speech. This agent will do the check-in in a robotic manner and treat you like a number. Regardless of my state -- 30 hours flight plus 24hrs offload in Dubai - expect no compassion and no empathy. INTERNET: This hotel needs to upgrade - increase its wifi portal to help these quarantine guests connect with their families during isolation. Expect connectivity sucks, Bring more books instead. FOOD: No choice of the menu I understand, however, my dish lunch and dinner -- they are same way of cooking the only change is the MEAT,,,, chicken, minced beef, beef or pork and the veg same everyday steamed cabbage and carrots. I have not been eating their meals --- BRING oatmeal, cereal and fruits. ROOM: Tiny room, some rooms do not have window view -- where sun sheds its light, I am just lucky my room has a bit of view of Time Square. Only kettle and Mini bar fridge, NO microwave - Only TWO hangers provided They will provide the SOAP/SHAMPOO but they smell like toilet cleaner and too strong that makes your skin too dry. Toiletries provided - need to call HSkP for replenishment HOTEL WHATSAPP: They ask you to connect via WhatsApp, just to alert you they do not respond so quickly, be patient and they tell you to call HSKP instead to ask for linen replacement. (imagine WhatsApp was down for 6 hours the past few days) TV Channels Very limited -- bring your ipad, , lap top, download movies in case you need entertainement Workout things: Bring Yoga Mat and TRX -- space is good enough to do some movement in the room -- you just need to adjust accordingly. Hope this may help
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Date of stay: October 2021
Trip type: Travelled on business
Richard B wrote a review Sep 2021
1 contribution
This hotel should not be allowed on the market. The rooms are tin and filthy , and the bathroom is the smallest I have ever seen, with no hot water. The beds hard uncomfortable and too short, The wifi is virtually unusable and the staff are just unfriendly. Avoid this hotel at all costs.
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Date of stay: September 2021
Rosa C wrote a review Aug 2021
Hong Kong, China14 contributions2 helpful votes
Stay here for 21-day quarantine. Overall the hotel is old and smelly, needs a thorough renovation. Glad that I can open a window of my room with a nice view outside. Worst of most is the poor and unstable WiFi connection which I have to rely on for killing time with YouTube and Netflix. Didn’t expect such a poor WiFi connection nowadays. Customer service is good. No complaints on the food too. But please at lease improve the WiFi for guests who need to stuck here for 21 days, 24 hours a day! To conclude: book another hotel for your quarantine.
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Date of stay: August 2021Trip type: Travelled solo
Haiyang Z wrote a review Jan 2021
27 contributions10 helpful votes
Avoid at all cost. Room is tiny and dirty. BEST western has a very good reputation and services in Australia, dont know how this business also got in to use best western name. There is no view, no service, no proper cleaning. shocking business im Hong Kong.
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Date of stay: December 2020Trip type: Travelled solo
1 Helpful vote
Jean-Paul Sartre wrote a review Nov 2020
1 contribution1 helpful vote
Stay away from this hotel, especially if you are looking for a self-isolation accommodation in Hong Kong. Reception staff are oblivious and indifferent at best. Room is dingy and dim with very outdated furnitures and uninspired decoration (e.g. dark damask wallpaper, mid-century table lamp, red TV, etc.). Small desk with little working space, should definitely not be your pick if you are hoping to be productive and get some work done during your stay. The internet speed is equally disappointing, in fact terrible, when the hotel claims that it comes in high speed. If you are to hoping to watch films or make a lot of video calls (which are likely during a long stay), your best bet is to get a local data prepaid SIM card for more stable internet connection. Open the curtains you will be well within sight of people living in the building opposite, with no view whatsoever. Mini fridge is so tiny that has enough room for one single carton of milk, literally. Overall atmosphere simply makes an already miserable quarantine stay even more daunting and depressing. Bathroom is filled with smell of cigarette smoke even in a non-smoking room. General cleanliness has not been very well-maintained. One of the few examples is the house spider on the ceiling, which was discovered on first day of stay. Carpet is also very dusty. Such standard of housekeeping and hygiene is quite worrying. You do get what you pay for, but this place falls short of the basic standard of a proper hotel. With such conditions, and bear in mind you will be spend 14 days in this tiny room, I would really suggest you to reconsider if it is worth the price. I'm sure there are plenty of alternatives in similar price range. Would honestly expect so much better from a “four-star hotel”. An absolutely dreadful and disappointing experience. Note to hotel manager: hope that you take feedback from guests more seriously. Personally I don’t think there’s been much improvement considering you have been making the same promises to "exceed guests' expectations" since last year.
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Date of stay: November 2020
1 Helpful vote
USD 26 - USD 145 (Based on Average Rates for a Standard Room)
ChinaHong KongCanal Road / Hong Kong Island / Wan Chai / Causeway Bay
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Frequently Asked Questions about Best Western Hotel Causeway Bay
Which popular attractions are close to Best Western Hotel Causeway Bay?
Nearby attractions include Causeway Bay (0.4 km), LOST Causeway Bay (0.4 km), and Times Square (0.2 km).
What are some of the property amenities at Best Western Hotel Causeway Bay?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at Best Western Hotel Causeway Bay?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Hotel Causeway Bay?
Guests can enjoy an on-site restaurant during their stay.
What are some restaurants close to Best Western Hotel Causeway Bay?
Conveniently located restaurants include Fleur de Sel, Nabe-Dokoro Sessyu, and Zeng.
Are there opportunities to exercise at Best Western Hotel Causeway Bay?
Yes, guests have access to a fitness centre during their stay.
Which languages are spoken by the staff at Best Western Hotel Causeway Bay?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Best Western Hotel Causeway Bay?
Many travellers enjoy visiting Tai Kwun - Centre for Heritage and Arts (2.8 km), Sik Sik Yuen Wong Tai Sin Temple (7.3 km), and PMQ (3.0 km).
Is Best Western Hotel Causeway Bay accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.