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Citadines Mercer Hong Kong

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Room & Suite (284)
Dining (17)
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Rooms
4 Nov.5 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (606)
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246
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12
7
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7
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All reviews sheung wan free mini bar boutique hotel bedroom apartment walking distance nespresso machine business trip small kitchen macau ferry dim sum handy phone free breakfast free calls would stay here again two blocks location is great minute walk
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1 - 5 of 538 reviews
Reviewed 3 days ago

Citadines by Mercer is a serviced apartment-hotel on Jervois Street. We recently stayed here and enjoyed the spacious high-rise suite in this excellently located property in Sheung Wan. Reservation was made through booking.com. We were well-received upon arrival and allowed to check in around 1.5...More

Thank BradJill
Response from Louis T, General Manager at Citadines Mercer Hong KongResponded yesterday

Thank you for taking the time to write this review. It is great to have you stay with us. Your feedback motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one...More

Reviewed 3 weeks ago

Centrally located hotel- right near the the Sheung Wan MTR and multiple breakfast/other restaurant options. Stayed in an "executive suite" (the only room type left when I booked last minute through Expedia) --- it was gigantic!! Amazing amount of space for a US hotel room,...More

Review collected in partnership with this hotel
Thank garysfromPA
Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 2 weeks ago

Thank you for taking the time to write this review. It is great to have you stay with us. Your feedback motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one...More

Reviewed 4 weeks ago via mobile

I was nervous about trying this hotel, but it exceeded all expectations! Mark on the front desk knew exactly how to greet a guest that had flown in overnight and arrived in the early morning = no chance of checking in. I was offered the...More

Thank carolynjdonohue
Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 4 weeks ago

Thank you for taking the time to write us this lovely review. It’s great to have you stay with us. Your heartfelt words and special mention of Mr Mark Sum will be shared with the whole team. Your compliments inspire us to continually provide and...More

Reviewed 4 weeks ago via mobile

Excellent. nice room. Very good breakfast. Very good service at the reception. Reasonable price. Longer check out. Mobile hotspot with you. Possibility of left luggage after check-out, refreshment, shower, etc.More

Thank Jiří H
Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 4 weeks ago

Thank you for taking the time to write this review. It is great to have you stay with us. Your feedback motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one...More

Reviewed 5 weeks ago via mobile

I arrived in time for the typhoon to be given a room that was much smaller than what the images looked like. It had a musty smell and there were stains on the toilet seat. As the hotel was full according to the front desk...More

Thank chromesthete
Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 4 weeks ago

Thank you for taking the time to write this review. We welcome feedback such as yours as they indicate the area where we can further improve. Please rest assured that we will continue in our improvement efforts to provide excellent service and products to our...More

View more reviews
About
Description
Citadines Mercer delivers contemporary luxury and comfort with large spacious rooms in the fashionable up and coming Sheung Wan area. The new boutique hotel is only 1 minute from Sheung Wan MTR station, and More within easy walking distance of Central’s prime business, shopping and dining locations. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Air Conditioning
Concierge
Dry Cleaning
Laundry Service
Microwave
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
55
Price range
USD 204 - USD 372 (Based on Average Rates for a Standard Room)
Also Known As
The Mercer Hotel Hong Kong
,
Citadines Mercer Hong Kong
Location
China > Hong Kong > Sheung Wan / Hong Kong Island / Central District
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
55
Price range
USD 204 - USD 372 (Based on Average Rates for a Standard Room)
Also Known As
The Mercer Hotel Hong Kong
,
Citadines Mercer Hong Kong
Location
China > Hong Kong > Sheung Wan / Hong Kong Island / Central District
Questions & Answers
Ask a question
TanMH
11 September 2018|
AnswerShow all 4 answers
Response from globalthierry | Reviewed this property |
I can not recollect seeing any self service laundry in the building. There is laundry and dry cleaning available and several small laundry shop within 2 or so blocks around the hotel in Mercer or adjacent streets.
1
Vote
Omit2000
15 May 2018|
AnswerShow all 4 answers
Response from travelwezel | Reviewed this property |
There is a very nice pool in the hotel, but I don't know the opening hours. I don't swim. Perhaps you can send an email to the hotel?
0
Votes
Google Translation
Charlotteh1977
31 August 2017|
AnswerShow all 6 answers
Response from Antonio R | Reviewed this property |
Take the Airport Express train from the Airport to the Hong Kong station. Then walk a bit to Central station and take the Island line (blue line) towards Kennedy Town. Get off in Sheung Wan station (just 1 stop), exit A2... More
1
Vote
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