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Hotel ICON

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5,143 Reviews from our TripAdvisor Community

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Showing 4,083: English reviews
Hong Kong, China
Reviewed 4 days ago NEW

Booked a room here for a one night staycation due to the positive feedback on here. Booked a club harbour view room and was really pleased when we were told on checking in that we had been upgraded to a suite. The view from the room was amazing and the bath and shower were also fabulous. Having a bath overlooking...

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Helpful?
Thank pinkchampagne07
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear pinkchampagne07, It is brilliant to learn that you had an amazing stay with us at Hotel ICON, especially enjoyed the bath overlooking the harbor in our suite. Nothing pleases us more than receiving such positive feedback. We look forward to welcoming you back. Feel free to get in touch with me directly should you need assistance for future reservation....

Kuwait City, Kuwait
Reviewed 5 days ago NEW

We stayed during the new year period for 9 nights, it was fully booked at that time and we couldn't get a harbor view room. It is a small hotel but with all the facilities you may need; spa, swimming pool. Location is not perfect it is a bit far from the Tsim Sha Tsui station nearly 15 minutes walk,...

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Helpful?
Thank lookitup1977
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear lookitup1977, I am very delighted to learn that overall you had a satisfactory stay with us at Hotel ICON. Please accept my sincere apology if you felt being insulted, I am sure my colleague did not mean so but she intended to send a kind reminder on being careful since pen marks was found two days in a row...

Cheltenham, United Kingdom
Reviewed 5 days ago NEWvia mobile

I stayed at the Icon with my daughter who was in Hong Kong on business. I was free in the day to explore and the concierge desk staff were my 'go to' every day. They were so helpful and friendly, they are the best I've ever experienced. In fact all the staff go out of their way to make the...

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Helpful?
Thank Norma P
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Norma P, I could not be happier to learn that you had an amazing stay experience with us at Hotel ICON, especially recognized our concierge team as helpful and friendly. Hearing such positive feedback really does mean a lot to me and my team. We look forward to welcoming you back. Feel free to get in touch with me...

Faggeto Lario, Italy
Reviewed 5 days ago NEW

We stayed at this hotel during Chinese new Year period. They had many visitors but the quality of service was at decent level. They have beautiful swimming pool, not on top floor but with a nice panorama, you could see all fireworks from there. The breakfast was very reach and everyday the hotel offered some local activities to kids and...

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Helpful?
Thank Olga-and-team
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Olga-and-team, Many thanks for taking valuable time in writing us a review here after your stay with us in early 2016. I am pleased to learn that overall you had a satisfactory stay at Hotel ICON, especially enjoyed dining at our award winning Above and Beyond Chinese Restaurant. To ensure that our guests have a comfortable and delighting stay...

Hartlepool, United Kingdom
Reviewed 6 days ago NEW

I was overwhelmed on my first visit to this hotel over 3 years ago and couldn't have expected improvements to be so vast on this latest trip. Having just spent 2 weeks dashing around New Zealand we were looking forward to a relaxing 4 days seeing the bits of Hong Kong we missed last time. Although this was achieved we...

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Helpful?
Thank LonelyBlade
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear LonelyBlade, I am most thankful to you for choosing Hotel ICON once again after your first stay with us three years ago. It is indeed very encouraging and motivating to learn that you have seen a great improvement that we have made. The exclusive benefits and privileges of our club guests are highly recommended to all. We would love...

Reviewed 1 week ago

wonderful rooms & the shower is fit for royalty! free mini bar which is a bonus treat! staff super friendly and always willing to assist free shuttle service offered which is awesome and the handy phone is such a nifty tool, we could even call home for free:) sad our stay was so short!

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Helpful?
Thank Sashinee
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Sashinee, I am very glad to learn that you enjoyed your stay with us at Hotel ICON, especially praised high to the team. Our guests love the Handy smartphone provided that can make free local calls, international calls as well as to share Wi-Fi hot spot. You definitely should come back for a longer stay soon. Please do not...

New Delhi, India
Reviewed 1 week ago

was there for 5 nights recently rooms , staff , service was great great room amenities the only down side being the breakfast buffet being same for all the days we were there , same dimsum + other Asian dishes . infact the last 2 days we didn't feel like having the same food , hence opted out

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Helpful?
Thank Sanjay R
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Sanjay R, Thank you so much for choosing Hotel ICON and for taking valuable time in writing us a review. The breakfast buffet at The Market designed to ensure sufficient variety of dining preferences and options, due to the very broad type of customer mix at our hotel. Most customers rave about the selection which includes our theatre kitchens...

Makati, Philippines
Reviewed 1 week ago

I have stayed at the Icon twice. Both times were just as good, which proves how consistent they are. On my second visit, I even was greeted with a "Welcome Back Ms. Solis" upon arrival. Like most travelers, the little things impress me more, than say the larger, in your face, expected from a luxury hotel, type of service. I...

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Helpful?
1Thank hernameiswendy
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear hernameiswendy, It is absolutely brilliant to learn that my team has exceeded your expectations in all areas. They are indeed the greatest asset to the hotel. Thank you so much for your continuous support to Hotel ICON and for sharing your stay experience with us. We look forward to welcoming you back. Feel free to get in touch with...

Dallas, TX
Reviewed 1 week ago

We arrived late at night and the staff at the Icon were extremely welcoming. Our room was spacious and had a wonderful, contemporary bathroom. Plenty of closet and drawer space with a safe in the closet. Robe and slippers provided too. The main desk staff, valets and concierge were lovely and helpful. Great location.I highly recommend the breakfast buffet. So...

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Helpful?
Thank crybaby51
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear crybaby51, I am so pleased to learn that you had a great stay experience with us at Hotel ICON, especially praised high to the team. All our guests love the buffet breakfast at our award winning The Market restaurant where we serve a great selection of healthy and high quality food. We look forward to welcoming you back. Feel...

Vienna, Austria
Reviewed 1 week ago

ICON was our second hotel in Hong Kong and we found it excellent. It is situated in a nice area with lots of shops and restaurants, not far from the center. And there is a shuttle service every 20 minutes. We had the suite - it was large and had a nice view

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Helpful?
Thank Sue L
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Sue L, Thank you so much for choosing Hotel ICON and for taking valuable time in writing us feedback. Nothing pleases us more than receiving such positive feedback from our guests like yourself. At ICON, we love to care and we care to love. We look forward to welcoming you back. Feel free to get in touch with me...

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A hotel unlike any other. Welcome to a different world. Hotel ICON is a unique hotel designed by celebrated architects Terence Conran, Rocco Yim and William Lim. Breathtaking open public spaces, a striking vertical garden by Patrick Blanc, a grand sweeping staircase, innovative guest rooms and three vibrant dining spaces radiate contemporary style. We offer our guests traditional Asian hospitality, with all its courteous and attentive qualities – but in a refreshingly modern, stylish and international environment. ... more   less 

Additional Information about Hotel ICON

Address: No.17 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: $297 - $636 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel ICON 4.5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Hotel ICON Hong Kong
Hotel Style:
#2 Romantic Hotel in Hong Kong
#3 Spa Hotel in Hong Kong
#4 Family Hotel in Hong Kong
#4 Luxury Hotel in Hong Kong
#8 Business Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Hotel ICON staff and other travellers.
79 questions
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Questions? Get answers from Hotel ICON staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room with a view of the harbour”
 of 5 bubbles moranklm, 17 Jan 2017 | Read review
“Make sure you have a harbour view”
 of 5 bubbles AndrewB629, 17 Jan 2017 | Read review
“get a room with a view, trust me it's amazing”
 of 5 bubbles KristianBK, 16 Jan 2017 | Read review
“Choose a harbour view room”
 of 5 bubbles danco28, 16 Jan 2017 | Read review
“harbour view rooms have a great view of the harbour and the light show”
 of 5 bubbles pinkchampagne07, 15 Jan 2017 | Read review
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