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The Ritz-Carlton, Hong Kong

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The Ritz-Carlton, Hong Kong
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2,680 Reviews from our TripAdvisor Community

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Showing 2,018: English reviews
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Doha, Qatar
Reviewed yesterday NEWvia mobile

Hong Kong was first stop for our honeymoon and we glad to decide to stay at Ritz Carlton , we had amazing time with ultra luxury suite and panoramic sky view , thanks to miss Heidi Chik she made our stay smooth and arrange beautiful moments and surprises that will never forget , I recommend for everyone.

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Thank Mohmed A
Reviewed yesterday NEWvia mobile

I stayed in Ritz Carlton Hong Kong 5 days during 20-24 March .Excellent !!! The Hotel and the service was amazing .All team PERFECT ,specially Mrs.Alicja . I think it was one of the BEST hotels that i ever stayed !! Thank you !!!

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Thank Erol K
Reviewed 5 days ago NEW

One of the best rooms I have ever stayed in. The room service was amazing, as was the view from our rooms. The hotel connects to the subway station which is very convenient. It also connects to a luxury mall and dining spots.

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Thank Katie P
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Katie P, Thank you very much for your positive review. I am glad to hear that you had a wonderful room experience at our hotel. The view from our hotel is truly amazing. Our Ladies and Gentlemen adore working in the clouds as much as providing the finest service and facilities for our esteemed guests to enjoy. We look...

Reviewed 5 days ago NEWvia mobile

My husband Mike and I celebrated our 28th Anniversary at the Ritz Carlton, Hong Kong. It was our first time in HK and really enjoyed our stay at the Ritz! The hotel and staff are amazing! Hotel is very classy and beautiful. Maggie Cheung, the Front Office Agent was very helpful and friendly! Great customer service from the beginning! When...

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4Thank mtcm5
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear mtcm5, Thank you very much for your fabulous review. I am pleased to read that you have chosen to celebrate your anniversary with us. I would like to extend my sincerest congratulations on your joyful occasion. It also gave me great pleasure in knowing that you enjoyed our hospitality tremendously while our Ladies and Gentlemen went the extra mile...

Zurich, Switzerland
Reviewed 5 days ago NEW

The Ritz is for sure the best hotel in HK, although not the highest priced. Nice pool, nice spa, great Top Level bar (the OZONE) and another restaurant integrated (the Tosca) make it a good experience. Service is outstanding. The suite has some extra space, but not too much. The attention to details, what I liked. A shoehorn in the...

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2Thank Henry_Rome
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Henry_Rome, Thank you very much for your 5 star review. I am thrilled to hear that The Ritz-Carlton, Hong Kong is the best hotel in Hong Kong and you enjoyed our facilities and restaurants. Our Ladies and Gentlemen are meticulous about every detail in our service in hopes of creating a unique and memorable stay for our guests. In...

Reviewed 6 days ago NEW

Love The Ritz-Carlton Hong Kong!! We stayed at The Ritz-Carlton Hong Kong for our anniversary. Everything is excellent; perfect location, gorgeous room, impeccable service, and luxurious feel. A special thanks to Piper Hong from Guest Relations Officer; Much appreciated the personalized greetings and kind treatment. She made us feel so welcomed with her smile and provided prompt service for all...

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Helpful?
Thank SEONJOO P
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear SEONJOO P, Thank you very much for your positive review. I am delighted to hear that our Ladies and Gentlemen were able to curate you a memorable anniversary celebration. I would like to extend my sincerest congratulations on your joyful occasion. At The Ritz-Carlton, we are always responsive to the expressed and unexpressed wishes of our valuable guests who...

Reviewed 6 days ago NEW

I have now stayed numerous times at this hotel over the past two years so my comments are based on not one, but rather several visits. This is a world class hotel. Period. The level of service is excellent and consistent. From check-in, bars / restaraunts, club level (in particular the club level staff!!), room cleaning - it is all...

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1Thank Mike H
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Mike H, Thank you very much for your fabulous review. I am thrilled to hear that you enjoy staying at our hotel and have visited us again and again. It gave me great pleasure to know that our Ladies and Gentlemen were able to provide you impeccable service along with exceptional facilities, exquisite delicacies and incredible views of Hong...

Tbilisi, Georgia
Reviewed 1 week ago

My wife and I had a really nice three-day stay at the hotel. First things first, it should be mentioned that the views from the room on the 110th floor were just amazing. Even though it was a bit cloudy during our first two days of stay, visibility from the room was pretty good, and I could only imagine what...

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2Thank Behappy7
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Behappy7, Thank you very much for your brilliant review. I am pleased to hear that we were able to curate you and your wife an wonderful journey in the sky and you enjoyed the amazing views of Hong Kong so much. Our Ladies and Gentlemen are all dedicated to provide the genuine care and comfort for our guests and...

Brisbane, Australia
Reviewed 1 week ago

Staff are amazing views are amazing. Best place to stay in HK worth the upgrade to Club rooms the facilities are great.Pool facilities have endless views outside spas on 118 floor Close to Metro easy to use its directly underneath hotel.

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Thank Dacky6927
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Dacky6927, Thank you very much for your positive review. I am thrilled to that you had a wonderful stay at our hotel and enjoyed the Club Lounge and swimming pool along with incomparable views of Hong Kong. Our Ladies and Gentlemen take pride in the Hong Kong skyline as well as the service we provide to our guests. We...

Vienna
Reviewed 1 week ago

Rooms on the 115th floor and higher have advantages and disadvantages when it comes to the view; On cloudy or foggy days, you don´t see even the ground. Fortunately the weather got better. The hotel is great with high service quality. So the price overall is justified. Dining in the Tosca on 102nd floor is convenient, gives you also a...

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1Thank Mieze-Wien
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear MiezeMeidling, Thank you very much for your kind review. I am pleased to hear that you enjoyed a pleasant stay as well as your dining experience at Tosca and Ozone. The view from our hotel is truly amazing. Our Ladies and Gentlemen adore working in the clouds as much as providing the exceptional service for our esteemed guests to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Occupying floors 102 to 118 of the International Commerce Centre in Kowloon, The Ritz-Carlton, Hong Kong is the highest hotel in the world. The hotel's 312 guestrooms all offer spectacular city and harbour views. With six dining venues including the state-of-the-art Michelin-starred Italian restaurant, Tosca; two-star Michelin Chinese restaurant, Tin Lung Heen; The Lounge and Bar, which features an international all-day dining menu; and Cafe 103, which serves signature chocolate afternoon tea. The rooftop bar, Ozone, is truly a stunning venue at 490 meters above sea level. For those wishing to relax and indulge, The Ritz-Carlton Spa by ESPA located on the 116th floor features nine deluxe treatment rooms and two couple's suites, redefining the urban spa experience in the city and across Asia. The hotel features a fully equipped fitness center and an indoor pool on the 118th floor with a 28m x 7m LED screen on the ceiling, as well as one of the largest ballrooms in the city at 870sqm. Complemented by an additional four meeting rooms, the ballroom has become the major social venue for Hong Kong and has set the benchmark for events in the region. ... more   less 

Additional Information about The Ritz-Carlton, Hong Kong

Address: International Commerce Center, No.1 Austin Road West, Kowloon, Hong Kong, China
Region: China > Hong Kong > West Kowloon
Price Range: $537 - $1,109 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Hong Kong 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
The Ritz Carlton Hong Kong Hotel Hong Kong
Hotel Style:
#2 Spa Hotel in Hong Kong
#3 Romantic Hotel in Hong Kong
#3 Business Hotel in Hong Kong
#3 Family Hotel in Hong Kong
#3 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Hong Kong staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a view of the harbor”
 of 5 bubbles katiepQ1795QJ, 23 Mar 2017 | Read review
“The views are stunning on all sides. Facing Hong Kong Island is best.”
 of 5 bubbles Henry_Rome, 23 Mar 2017 | Read review
“if you can, stay in the club level...truly an exceptional experience.”
 of 5 bubbles I3983RFmikeh, 22 Mar 2017 | Read review
“Ask for the rooms overlooking the bay”
 of 5 bubbles Behappy7, 21 Mar 2017 | Read review
“Upgrade to Club rooms all have amazing views”
 of 5 bubbles Dacky6927, 20 Mar 2017 | Read review
5 of 5