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The Ritz-Carlton, Hong Kong

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 581*
USD 459*
Great Deal
USD 537*
USD 537*
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The Ritz-Carlton, Hong Kong
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2,756 Reviews from our TripAdvisor Community

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Showing 2,071: English reviews
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Nashua, New Hampshire
Reviewed 2 days ago NEW

My wife and I recently returned from a 5 week holiday starting out in New Zealand, into Australia, Indonesia, Singapore and ending in Hong Kong. We stayed in a variety of wonderful Hilton Hotels, stellar JW Marriotts, and the opulent Ritz in Hong Kong. We dined nightly at extraordinary restaurants. Our two final nights of the journey, will be truly...

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Helpful?
1Thank Paul P
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Paul P, Thank you very much for your 5 star review. I am thrilled to hear that our Ladies and Gentlemen were able to make your trip memorable. It also gave me great pleasure to read that you enjoyed your dining experience at Tin Lung Heen along with impeccable service and stunning views. We always strive hard to ensure...

London, United Kingdom
Reviewed 2 days ago NEW

We stayed at the hotel during our trip to HK and it was nothing short of spectacular. From the time we checked-in to the time we checked-out, the hotel staff made us feel like we were their only priority. They knew want we wanted before we had to ask for it. We arrived at the hotel rather early - 9am....

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Helpful?
3Thank NateR01
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear NateR01, Thank you very much for your generous review. I am thrilled to hear that our Ladies and Gentlemen went the extra mile to accommodate your early arrival and were able to make your special occasion memorable. At The Ritz-Carlton, the genuine care and comfort of our esteemed guests always come first. Rest assured I have shared your kind...

Columbus, Ohio
Reviewed 3 days ago NEW

From check in to check out things were great . We found out on our second morning that they have pastries & coffee in the lobby from 5-6 am but after they are taken away, They want you to eat in their restaurants that open early. You are so high up that your view is obscured by the clouds They...

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Helpful?
1Thank Mickey60_10
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Mickey60_10, Thank you very much for your 5 star review. I am delighted to hear that our Ladies and Gentlemen were able to make your trip to Asia impressive. At The Ritz-Carlton, We always strive hard to provide top-notch personalized service and facilities for our valuable guests who will always feel special and taken care of. We look forward...

Kingston-upon-Hull, United Kingdom
Reviewed 4 days ago NEW

I stayed in the RC in HK for 15 nights during a business trip. I do stay in hotels quite often and usually hate them all, but this time it was different from the check-in to the check-out: Friendly staff that know what you want before you say it. Amazing Pool and gym area on the 118th floor with view...

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Helpful?
1Thank ChefEil
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear ChefEil, Thank you very much for your kind review. I am thrilled to read that The Ritz-Carlton, Hong Kong is the best hotel you have ever experienced and you would like to visit us again in the future. Our Ladies and Gentlemen work hard to ensure that all the expressed and unexpressed wishes and needs of our guests are...

San Francisco, California
Reviewed 5 days ago NEW

The Ritz HK is nothing short of spectacular. While many here will note the gorgeous views (which they are stunning), the staff are what truly make this property shine. As a return guest, the staff goes over the top to learn your preferences, and accommodate those preferences flawlessly. It's true personalization at scale. A particular shoutout to the club lounge...

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Helpful?
1Thank Jtolks
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Jtolks, Thank you very much for your brilliant review. I am thrilled to hear that you stayed with us again. We are grateful for your patronage. At The Ritz-Carlton, we are always committed to provide finest personalized service and a warm environment where our guests feel at home. Rest assured I have shared your kind words with Anna, Patricia...

Reviewed 5 days ago NEW

Quick check in - we arrived into HK at 7am after long flight from manchester. Got to the ritz at 9.15am, and was in the room for 9.30. Amazing service from Heidi. Room was amazing, floor to ceiling views, we paid for an upgrade for harbour view room, definitely worth it.

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Helpful?
1Thank Dannyscun87
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Dannyscun87, Thank you very much for your 5 star review. I am glad to read that you had a pleasant check-in experience and enjoyed our spacious guestroom. It is our highest mission to provide exceptional hospitality and facilities for our honored guests to enjoy. Rest assured I have shared your kind words with Heidi. Our Ladies and Gentlemen look...

Hong Kong, China
Reviewed 1 week ago via mobile

I was in town for some business meeting and as my activities are mostly centered in tst, I opted to stay in Ritz this round. The view is indeed spectacular as many would have mentioned, the amenities along with the free upgrade is expected of such a top end hotel brand name. Do be aware that the long waits from...

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Helpful?
2Thank Chun Hieng K
Matthias T, Hotel Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Chun Hieng K, Many thanks for taking the time to share your comments regarding your recent stay with us. I was delighted to know that you enjoyed the view and the bedding. However, please accept my sincere apologies as the overall experience didn’t meet your expectations. Please rest assured that your In room dining experience has been shared with...

Canton of Zurich, Switzerland
Reviewed 1 week ago

This time I had a Club floor suite. And let me tell you, it was absolutely worth it! There is food served pretty much all day, with small gaps. Breakfast-lunch-afternoon tea-drinks & snacks-dinner. All of it was delicious and varied. The bread and pastries at breakfast were amazing. I never went to the main breakfast buffet on the 102nd floor....

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Helpful?
1Thank Turicus
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Turicus, Thank you very much for your kind review. I am thrilled to hear that you are impressed by your Club experience as well as our guest room. It is our highest mission to provide the finest personalized service for our valuable guests to enjoy. Rest assured I have shared your kind words with the team. Our Ladies and...

London, United Kingdom
Reviewed 1 week ago via mobile

From the moment we arrived at the Ritz it was a special stay that we enjoyed. The staff were welcoming and helpful, check-in was smooth with them offering me an upgrade to a Victoria Harbour view and then we were escorted to the room and shown around. The extra touches always get the best recognition and when I looked over...

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Helpful?
1Thank Craig M
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Craig M, Thank you very much for your 5 star review. I am pleased to hear that you enjoyed your stay, dining experience as well as our Ritz Kids programme along with the unbeatable views of Hong Kong skyline. At The Ritz-Carlton, our ladies and gentlemen strives for uncompromising levels of service to ensure that our guest's stay is...

Cranford
Reviewed 1 week ago

I don't use superlatives easily but this hotel is out of this world. . We were there for seven days in March and each day was perfect. On the top floors of the International Commerce building on Kowloon, our room was on the 111th floor. The views of Hong Kong and the harbor were breathtaking. There is an infinity pool...

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Helpful?
1Thank Lydia W
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Lydia W, Thank you very much for your generous review. I am glad that our Ladies and Gentlemen were able to create a memorable stay for you. At The Ritz-Carlton, we only want to provide the extraordinary personalized service and facilities for our esteemed guests who will always feel special and taken care of. Rest assured I have shared...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Occupying floors 102 to 118 of the International Commerce Centre in Kowloon, The Ritz-Carlton, Hong Kong is the highest hotel in the world. The hotel's 312 guestrooms all offer spectacular city and harbour views. With six dining venues including the state-of-the-art Michelin-starred Italian restaurant, Tosca; two-star Michelin Chinese restaurant, Tin Lung Heen; The Lounge and Bar, which features an international all-day dining menu; and Cafe 103, which serves signature chocolate afternoon tea. The rooftop bar, Ozone, is truly a stunning venue at 490 meters above sea level. For those wishing to relax and indulge, The Ritz-Carlton Spa by ESPA located on the 116th floor features nine deluxe treatment rooms and two couple's suites, redefining the urban spa experience in the city and across Asia. The hotel features a fully equipped fitness center and an indoor pool on the 118th floor with a 28m x 7m LED screen on the ceiling, as well as one of the largest ballrooms in the city at 870sqm. Complemented by an additional four meeting rooms, the ballroom has become the major social venue for Hong Kong and has set the benchmark for events in the region. ... more   less 

Additional Information about The Ritz-Carlton, Hong Kong

Address: International Commerce Center, No.1 Austin Road West, Kowloon, Hong Kong, China
Region: China > Hong Kong > West Kowloon
Price Range: $542 - $808 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Hong Kong 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
The Ritz Carlton Hong Kong Hotel Hong Kong
Hotel Style:
#2 Spa Hotel in Hong Kong
#3 Luxury Hotel in Hong Kong
#3 Business Hotel in Hong Kong
#3 Family Hotel in Hong Kong
#3 Romantic Hotel in Hong Kong
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up rooms You are actually in the clouds”
Mickey60_10, 23 Apr 2017 | Read review
“Ask for a room with view towards Hong Kong. The Kowloon side is rather unspectacular...”
ChefEil, 22 Apr 2017 | Read review
“Harbor deluxe rooms are a must!”
Jtolks, 21 Apr 2017 | Read review
“This Hotel is 103 floors up so if you are looking for views of Hong Kong with complete service then this is the Hotel for you.”
petermZ7534BY, 17 Apr 2017 | Read review
“Go to the Ozone restaurant, the vieuw is amazing, special in the evening.”
pietje1, 17 Apr 2017 | Read review
5 of 5
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USD 459* /night
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Prices are for 1 room, 2 adults
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