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No.1 Yuen Hong Street, Shatin, Hong Kong China
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Traveller (733)
Room & Suite (147)
Dining (50)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 23/10/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 23/10/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 802 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travellers' Choice
ALVA HOTEL BY ROYAL is a new premium hotel with 618 rooms. It is highly accessible and within a 30 to 40-minute drive of Tsim Sha Tsui, Central and Hong Kong International Airport. The hotel offers guest-centric technology, innovative dining and accessible luxury with a modern lifestyle hospitality concept designed specifically for city-explorers.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Business Centre with Internet Access
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Minibar
Telephone
Wardrobe / wardrobe
Clothes rack
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Chinese

Location

Full view
57Somewhat walkable
Grade: 57 out of 100
28Restaurantswithin 1 km
2Attractionswithin 1 km
Contact
No.1 Yuen Hong Street, Shatin, Hong Kong China
Name/address in local language
Getting there
Hong Kong Intl Airport31 kmSee all flights
Shenzhen Airport50 kmSee all flights
Shek MunMass Transit Railway (MTR)6 min
City OneMass Transit Railway (MTR)7 min
See all nearby hotels
389Reviews1Q+A29Room tips

Reviews
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Traveller rating
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Popular mentions
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Most Recent
Kaman C wrote a review 7 Aug
1 contribution
Our family (3) had a 14 nights long stay at ALVA hotel's apartment suite and got the most pleasant experience during our stay in Hong Kong upon our reunion with family. The room is superior and tailor-made to accommodate a family: comfortably roomy, spotlessly clean and sufficient facilities (even with a washer & dryer). Not to mention the daily personal care from our room attendant (Ying) as well the sincere services from their concierge & front desk team. Location of the hotel is super ideal as it keeps a distance from the busy hub for our quiet enjoyment but is easily connected with restaurants and shopping by the hotel's shuttle services. Alva is a highly recommended hotel for oversea tourists' short/long stay. Our family will definitely stay here again at our next visit to Hong Kong. Thanks to Louisa's talent leadership with the entire great team. Alva has potential for a successful growth in the industry. All the best from our hearts and see you guys soon.
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded yesterday
Dear Kaman C Thank you very much for taking the time to share your experience in the TripAdvisor community. We are so glad to know that you enjoyed your family stay and had a wonderful time in ALVA HOTEL BY ROYAL. ALVA HOTEL BY ROYAL is a hotel in a unique riverside location in Shatin. With lush green surroundings and smart user-friendly technology for guests’ comfort and wellness, ALVA invites modern travelers to explore a hidden gem in Hong Kong and experience a travel journey replete with relaxation and discovery. Your commendation to Ying, our housekeeping floor staff is appreciated, and I have passed on your comments to our team. Also, Louisa and her team will be will be thrilled to learn that our guest like you recognizes their efforts. We truly value your continuous support and look forward to welcoming you back next time for another wonderful stay. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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Matthew F wrote a review 7 Aug
2 contributions
Good:- - big smart TV - with an iPad to control the light, A/C and TV - nice therapy shower head - a big convenience store by Yata (close at 2000) - can borrow bicycle - there is a water dispenser in every floor - tons of choices of food nearby (Shek Mun and City One) Bad:- - A bit far away from MYR station and shopping mall (around 8-10 mins with no covers all along) - if you buy the package with breakfast in OTA, you can only have 7:00-8:20 time slot Breakfast-: Average, with selection of Chinese, western, a bit Japanese style of food, pastry and fruit.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 2 days ago
Dear Matthew F Thank you very much for visiting ALVA HOTEL BY ROYAL and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an enjoyable stay with us and experienced our technologies and environmental amenities. We have also taken note of your comments on breakfast arrangement and varieties, our chef will look into the selections and ensure meeting guest experience. My colleagues and I look forward to the immense pleasure of welcoming you back in the not too distant future. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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Kana Y wrote a review July 2022
Hong Kong, China1 contribution1 helpful vote
Me and my husband are coming for our honeymoon and it is perfect! It is our first time staying at Alva Hotel which has a lovely location next to the Shing Mun river. The room is extremely clean, stylish and accommodating, way better than what we expected. The lightings in the room are sufficient as well. Hotel staff are outstandingly friendly that they make us feel at home. Also we had extra care from the staff Leo, Front Office Team and the House Keeping Team, they tried their very best to fulfil our request which made our stay more memorable! Thank you for the wonderful stay and will definitely introduce this hotel to our friend & come back again!
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 2 weeks ago
Dear Kana Y Thank you very much for visiting ALVA HOTEL BY ROYAL and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an enjoyable honeymoon staying experience with us, appreciated your commendations to Leo our Duty Manager and Housekeeping team. We shall share your kind words to our team. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you to ALVA HOTEL BY ROYAL in the not too distant future. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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Jane H wrote a review July 2022
1 contribution
I made the booking through one of the online hotel booking platform (bxxxing.com) for 2 adults and 1 kid which the package I choose is included breakfast. The confirmation I received from the online platform also confirmed that my room (Deluxe Room with 2 queen beds)maximum for 4 guests and breakfast included. When I call to hotel to double check my booking and I have been informed that my booking only included breakfast for 2 adults and need to pay for the kid if he/she needs a breakfast. Hotel informed me that the breakfast price is $118+10% and it is because the online platform format which hotel cannot state this information and they suggest me to call the online platform to check again. Then, I called the online bxxxing.com, they said this is the hotel policy to include 2 breakfasts per room no matter you have booked for 3 persons, they have helped to call again the hotel and reconfirmed the additional breakfast price is $118+10% per mea for kid. When I check in, the FO staff told me again that the breakfast price now increased to $128+10% and I can only enjoy my breakfast from 7:00am-8:20am. I feel very surprised that the breakfast price increased so suddenly, FO staff told me the price was just increased last night! It is not because the $10 different but why don’t hotel inform us the updated price (I believe when I and bxxxking.com call to hotel to check, they should know our staying date). I also feel very surprise that I can only enjoy my breakfast at 7:00-8:20am which I never see this information when o make the booking via bxxxing.com. FO staff finally offered me to have my breakfast at 8:40-10:00am. It is so funny that when I check the breakfast price on the hotel website and the the iPad in room, the breakfast price is still $118+10%. Even the receipt from restaurant also showed $118+10%! I really hope the management can look into the case!
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Better to clarify the breakfast arrangement if you are booking via 3rd party hotel booking platform.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 2 weeks ago
Dear Ms. Ho, Thank you very much for choosing ALVA HOTEL BY ROYAL. We are deeply concerned that in some areas we have fallen short of your expectation. We assure you that your comments are received, we will further review the online booking platforms to ensure messages are clearly displayed to our valuable guests. Once again, we are very grateful to you for your precious feedback as it allows us to review our quality and standard. We look forward to having the opportunity of welcoming you again soon. Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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Sam wrote a review July 2022
Hong Kong, China13 contributions1 helpful vote
This is the second stay at Alva Hotel By Royal, Hong Kong with my wife and the crowds are as usual on weekend at lobby. We met Leo, the Duty Manager again and he offered us an attentive service to us and assign the same room for us which is requested when making the reservation. Despite the long queue as expected, a special thanks to Leo and Ted who are super responsive and gave us a clear understanding of when the earliest rooms available. My family and I have high praise for them and their diligence and professionalism.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 3 weeks ago
Dear Sam, Thank you very much for your repeated patronage at ALVA HOTEL BY ROYAL. Your review and photos are encouraging. We are overjoyed that all our service impressed you and made your stay enjoyable and memorable even with a long queue. The personal touch by our Duty Manager Leo and Chief Concierge is one of our key factor to customer service, I am so glad to learn that their diligence and professionalism are recognized by our valuable guest like you. Needless to say, we all look forward to your return again and again. Please visit our official website to discover the best offer. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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Nicole wrote a review July 2022
Hong Kong, China7 contributions
+1
It is our first time to stay and dine in Alva hotel. It is definitely a memorable one. Both our kids and us enjoy the stay so much. We got a upgraded room as the check-in staff noticed our birthday in July. We had dinner buffet at the hotel. Staff at the restaurant are really caring and friendly even my kids do make a mess. The food quality is good. Staff, Mr Ted Wong, offers us attentive assistance when we come to the lobby asking for the shuttle bus service. There is a bicycle park opposite the hotel and bicycles are available to rent from the hotel. I really recommend this hotel for family stay.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 3 weeks ago
Dear Nicole, Thank you very much for your comment with lovely photos after your recent stay at ALVA HOTEL BY ROYAL. I am glad that you enjoyed your stay and experienced the impeccable service provided by our service team especially from Chief Concierge Ted and rest of the restaurant staff. We are meticulous about every detail in our service in hopes of creating unique and memorable stays for our guests. My colleagues and I look forward to the immense pleasure of welcoming you back to ALVA HOTEL BY ROYAL in the not too distant future. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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Joe Jones wrote a review July 2022
United Kingdom2 contributions
My partner booked this hotel at short notice due to another booking not being possible. I am so glad that she did as the whole experience was amazing. The apartment room is a fantastic size and you just have the ability to completely relax and unwind at the end of the day with the open space and feel of the room. The other features such as double sink and walk in shower are amazing as well. There were 2 wall mounted TVs for us to use including the ability to AirPlay and cast from my iPad to enjoy videos and movies. The housekeeping was top notch, they had our room immaculate and fresh towel exchanges whenever we needed it, as well as being friendly and polite. The breakfast is amazing, with a very large selection of western and Asian dishes on offer daily. The food was prepared to a high standard and very tasty. We did dine in for one evening meal and it was also wonderful, with literally too much to choose from! The City One Metro station is a short walk from the hotel which allows fast and easy access into Kowloon from the Sha Tin area. We were able to go out shopping or for food very easily with a nice selection of restaurant and markets nearby. Every time we needed a taxi they would arrange one for us and the waiting area seats are very comfortable. If you want to eat light and grab a drink the Pitstop is a nice choice in the lobby area and the wall TV is super sized - just a shame the Premier League had already finished for the year! Immaculate, great hygiene standards, impressive covid control measure too. I highly recommend a stay here if you want to be just outside of the downtown area for a relaxing and quieter place to stay.
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 4 weeks ago
Dear Joe Jones Thank you for taking your precious time to share such a wonderful review with us. I'm thrilled that you had an amazing staying experience at ALVA HOTEL BY ROYAL. ALVA HOTEL BY ROYAL is a hotel in a unique riverside location in Shatin. With lush green surroundings and smart user-friendly technology for guests’ comfort and wellness, ALVA invites modern travellers to explore a hidden gem in Hong Kong and experience a travel journey replete with relaxation and discovery. We hope to host you again in the near future! Please if you need any assistance for staying with us, do not hesitate to reach out to us! Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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AChan wrote a review July 2022
1 contribution
The hotel is clean and modern, excellent services, various choice of food in buffet breakfast and the view from the hotel room is nice too. The supermarket is located on the hotel G/F, it's convenient for a long-term stay customer like me. The staff here is friendly and professional, especially Ms. Perman Chik of sales office; the front desk lady who assisted me during check-in (sorry, I forgot your name) and Leo who assisted me with Go Royal app points registration, they're all good!
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Date of stay: July 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 4 weeks ago
Dear AChan Thank you very much for taking the time to share your experience with us online and the TripAdvisor community. Comfortable facilities and spacious accommodation are our well-known features. Surely ALVA HOTEL is the greatest choices for a staycation or long-term rental. We are so glad to learn that you found our staff Perman Chik and Leo are friendly and professional. I will certainly be sharing your feedback with them and no doubt they will take great pleasure in reading your comments. Thank you again for your review and we look forward to welcoming you back to ALVA HOTEL BY ROYAL again. Warmest regards, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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Cecilia4travel wrote a review July 2022
Hong Kong, China1 contribution
+1
Stayed here in mid-June for 4 days 3 nights, delighted to have the room facing the river on a high floor. Quite surprised with the room size, room is spacious comparing the average hotel room size in hk. Room is well renovated. Room equipped with smart home system, you can use an iPad to control everything in room, like the lighting system, TV and air-con. Minibar with 3 complimentary drinks, no room service, but you can easily find the vending machines at lobby that sell mostly all you need at reasonable prices! Best part is room was the shower, they are using water therapy shower head that you can totally recharged after a long day! Also tried mizutani, the Japanese restaurant on top floor, in-house guest can get a 20% off for all outlets. Mizutani omakase was amazing and very delicious! My whole stay was taking care by Himson from front office, thanks for his hospitality, he always being polite, humble, being flexible for the arrangement throughout my stay, I enjoyed my stay very much, fully recovered! :) Definitely will recommend my friends to stay at Alva, and I would like to try their suite next time! :)
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Date of stay: June 2022Trip type: Travelled solo
Room Tip: River view room for sure!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 3 July 2022
Dear Cecillia4travel Thank you very much for your recent 4 days 3 nights stay at ALVA HOTEL BY ROYAL. Your very satisfied experience together with a 5 stars rating is truly appreciated. Mizautani Japanese Restaurant team including chef and floor staff always strives for food & service excellence, and I'm so proud that they have outdone themselves, we are also glad that you named Himson at Front Office for his hospitality. Your kind words will be shared with all of them. Thank you once again and we can't wait to welcome you back to ALVA HOTEL BY ROYAL soon! Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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Andy Chan wrote a review June 2022
Hong Kong, China13 contributions23 helpful votes
I’m very glad to have a new stay with my friends in Alva again. Alva is always on my list! Their swift and efficiency are always in my mind! When I stepped into the hotel entrance, I can feel the warm hospitality from the staff. Especially thanks Mr. Sammy Yip, who is the Director of Operations of the hotel, for his warm greeting and welcoming again! And I would like to thank the staff too. They arranged two rooms just next to both of us. Thanks for making us more convenient. Their facilities and entertainment are modern too! You can just easy to control the equipment within an iPad! So I’m highly recommend to those who are interested with. I would love to send all my praises to their efforts and dedicated. I can’t wait to stay with them again very soon!
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Date of stay: May 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 28 June 2022
Dear Andy Chan Thank you very much for taking the time to share your experience and lovely photo with us online and the TripAdvisor community. ALVA HOTEL BY ROYAL is a hotel in a unique riverside location in Shatin. With lush green surroundings and smart user-friendly technology for guests’ comfort and wellness, ALVA invites modern travelers to explore a hidden gem in Hong Kong and experience a travel journey replete with relaxation and discovery. Thanks again for your kind review and we all look forward to welcoming you back very soon, do let us know if we can assist with any arrangements. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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PRICE RANGE
USD 80 - USD 126 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongSha Tin / New Territories
NUMBER OF ROOMS
618
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Frequently Asked Questions about Alva Hotel by Royal
Which popular attractions are close to Alva Hotel by Royal?
Nearby attractions include Kings Wing Plaza (0.5 km) and Fortune City One (0.5 km).
What are some of the property amenities at Alva Hotel by Royal?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Alva Hotel by Royal?
Top room amenities include a minibar, air conditioning, and blackout curtains.
What food & drink options are available at Alva Hotel by Royal?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Alva Hotel by Royal?
Conveniently located restaurants include MoMo Cafe, LEVELthirty Lounge & Bar, and Fairwood.
Are there opportunities to exercise at Alva Hotel by Royal?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Alva Hotel by Royal have an airport shuttle?
Yes, Alva Hotel by Royal offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Alva Hotel by Royal have airport transportation?
Yes, Alva Hotel by Royal offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Alva Hotel by Royal?
Yes, dry cleaning and laundry service are offered to guests.
Does Alva Hotel by Royal offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Alva Hotel by Royal?
Many travellers enjoy visiting Sik Sik Yuen Wong Tai Sin Temple (4.8 km), Che Kung Temple (2.9 km), and Tsang Tai Uk (2.1 km).