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Pacific Place, 88 Queensway, Hong Kong China
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Stay Dine Snooze
Priceline
USD 579
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Free cancellation until 29/03/22
Reserve now, pay at stay
Booking.com
USD 579
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Free cancellation until 29/03/22
Reserve now, pay at stay
Trip.com
USD 392
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Free cancellation until 30/03/22
Expedia.comUSD 470
Hotels.comUSD 470
eDreamsUSD 579
View all 18 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (3404)
Room & Suite (1221)
Videos (2)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Read more
Updated 12/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 12/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 803 hotels in Hong Kong
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
The Upper House is a highly individualized small luxury hotel designed by Hong Kong architect Andre Fu. The hotel’s 117 rooms (including 21 suites and 2 penthouses) start at 730sq ft – the largest in Hong Kong. They feature wonderfully spacious bathrooms and dressing areas, and offer either scenic harbour or island views. Calming and contemporary, the rooms are designed to provide a sense of relaxation, warmth and understated luxury.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Highchairs available
Airport transportation
Banquet room
Paid private parking nearby
Wifi
Yoga classes
Fitness classes
Personal trainer
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Special diet menus
Wine / champagne
Car hire
Taxi service
Meeting rooms
Couples massage
Facial treatments
Full body massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Solarium
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Soundproof rooms
Air purifier
Bathrobes
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
On-demand films
Bath / shower
Complimentary toiletries
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Room types
Mountain view
Ocean view
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Luxury
Languages Spoken
English, French, Chinese, Korean
Hotel links
Special Offer:Stay Dine Snooze

Location

Full view
100Great for walkers
Grade: 100 out of 100
219Restaurantswithin 0.5 km
24Attractionswithin 0.5 km
4241Reviews19Q+A100Room tips
Traveller rating
  • 3,986
  • 185
  • 41
  • 14
  • 15
Time of year
Traveller type
Language
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  • English
Popular mentions
Ray wrote a review 21 Jan
1 contribution
It was an amazing experience at The Upper House! We chose the harbor view room, and really liked how the bathtub was in a separate room looking out at the sea too. The add-on in-house massage that we got was very relaxing, and we truly appreciate how the team prepared cookies & chocolate-coated strawberries & a balloon for the birthday celebration. Not to mention the food was delicious - we love Salisterra and Matchali as well.
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Date of stay: January 2022
Rooms
Cleanliness
Service
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Response from Kristina Snaith Lense, General Manager at The Upper House
Responded yesterday
Dear Raynita99, Thank you very much for taking the time to share your experience with us online and the TripAdvisor community. We are so glad to know that you enjoyed your staycation with us and the harbor view room. I have passed on your kind words to the Salisterra and Machali teams regarding the service and care you received, they are thrilled you enjoyed your time with us. So lovely to read that you had a wonderful stay and you really do feel at Home. We hope to host you again in the near future! Please if you need any assistance for staying with us or any other Swire Hotel, do not hesitate to reach out to us! Warmest regards, Kristina Snaith-Lense General Manager The Upper House Hong Kong
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Bill A wrote a review June 2021
Hong Kong, China3 contributions1 helpful vote
Hotel's Favourite
My wife and I had a three day staycation at the Upper House which was the first time we stayed there since the hotel opened 10 or more years ago.We had visited many times during that period mainly to dine at Café Gray. It has only gotten better which is saying something. We were lucky enough to be upgraded to a beautiful room and the hotel has not lost its inimitable cool calm and collected luxury feel. The food and wine at Cafe Gray's recent reinvention , Salisterra, was exceptional only outdone by the professional yet relaxed service style of the dedicated staff. What more could you ask for?
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Date of stay: June 2021
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Response from Kristina Snaith Lense, General Manager at The Upper House
Responded 16 June 2021
Dear BillA351, Thank you so very much for taking the time to share your experience! It is truly wonderful to know that we have been able to welcome you back to our House since your first stay 10 years ago! Thank you so much for your wonderful support of Cafe Gray Deluxe and happy to know that you enjoyed our new restaurant Salisterra! We do hope that we can welcome you back to our House when your travels return to Hong Kong and please do let us know if we can help with any arrangements! Warmest regards, Kristina Snaith-Lense General Manager The Upper House Hong Kong
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Wallace S wrote a review 19 Jan
1 contribution
+1
Upper House maintains good quality in their services. I have a very nice stay with my wife in their suite with good quality in-room dining. Also, their restaurant on top floor has a really open view of Victoria Harbour and they always reserve those best view seats for their guests. I have a really relax stay with them for our wedding anniversary.
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Date of stay: January 2022Trip type: Travelled as a couple
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Response from Kristina Snaith Lense, General Manager at The Upper House
Responded yesterday
Dear wallacestsiu, Thank you very much for taking the time to share your experience with us online and the TripAdvisor community. We are so glad to know that you enjoyed your staycation and services provided by the team. I have passed on your kind words to the Salisterra team regarding the service and care you received, they are thrilled you enjoyed your time with us for your wedding anniversary. We hope to host you again in the near future! Please if you need any assistance for staying with us or any other Swire Hotel, do not hesitate to reach out to us! Warmest regards, Kristina Snaith-Lense General Manager The Upper House Hong Kong
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Hamm wrote a review 14 Jan
1 contribution
A really nice staycation at upper house, everything is just perfect. Amazing food and massage experience. Big thanks to Edward for his warm welcome and high quality service ( and nice hand-writing! My girlfriend loves the personalised birthday card with printed photo!)
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Date of stay: January 2022Trip type: Travelled as a couple
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Response from Kristina Snaith Lense, General Manager at The Upper House
Responded 1 week ago
Dear Hamm_channn Thank you very much for taking the time to share your experience with us online and the TripAdvisor community. We are so glad to know that you enjoyed your staycation with us and the handwritten card from Edward. I have passed on your kind words to Edward and the team regarding the service and care you received, they are thrilled you enjoyed your time with us. So lovely to read that you had a wonderful stay and you really do feel at Home. We hope to host you again in the near future! Please if you need any assistance for staying with us or any other Swire Hotel, do not hesitate to reach out to us! Warmest regards, Kristina Snaith-Lense General Manager The Upper House Hong Kong
Read more
Ben Pang wrote a review 14 Jan
Hong Kong, China316 contributions70 helpful votes
+1
My uncle celebrated his birthday with my aunt at The Upper House on 13 January 2022 and they enjoyed their staycation experience there. Being typically clean and comfy, the room impressed my family with its spectacular harbour view. Another highlight was its room service as all dishes were well-balanced, savoury, delicious and presentable. The staycation ended with some delicacies which joyfully celebrated my uncle's birthday. Always heartfelt and sincerest thanks to K Ma for his warm welcomes and high quality service. My uncle and aunt were highly impressed with his extraordinary personalised assistance which made their trip joyful and memorable.
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Date of stay: January 2022
Location
Cleanliness
Service
Helpful
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Response from Kristina Snaith Lense, General Manager at The Upper House
Responded 1 week ago
Dear Benpang, Thank you very much for taking the time to share your experience with us online and the TripAdvisor community. We are so glad to know that you enjoyed your stay to celebrate your Aunties birthday at our House. We really do appreciate your support. I have passed on your kind words to the team regarding the service you received, they are thrilled you enjoyed your time with us. So lovely to read that you had a wonderful stay and you really do feel at Home. We hope to host you again in the near future! Please if you need any assistance for staying with us or any other Swire Hotel, do not hesitate to reach out to us! Warmest regards, Kristina Snaith-Lense General Manager The Upper House Hong Kong
Read more
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PRICE RANGE
USD 410 - USD 615 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the upper house hotel hong kong
LOCATION
ChinaHong KongHong Kong Island / Tai Fat Hau
NUMBER OF ROOMS
117
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Frequently Asked Questions about The Upper House
Which popular attractions are close to The Upper House?
Nearby attractions include Pacific Place (0.09 km), Flagstaff House Museum of Tea Ware (0.4 km), and The Wanch (0.4 km).
What are some of the property amenities at The Upper House?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Upper House?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Upper House?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Upper House?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to The Upper House?
Conveniently located restaurants include Burger Joys, ÔDELICE (Wanchai), and Salisterra.
Are there opportunities to exercise at The Upper House?
Yes, guests have access to a fitness centre, fitness classes, and yoga classes during their stay.
Does The Upper House have airport transportation?
Yes, The Upper House offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Upper House located near the city centre?
Yes, it is 1.0 km away from the centre of Hong Kong.
Are any cleaning services offered at The Upper House?
Yes, dry cleaning and laundry service are offered to guests.
Does The Upper House offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.