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Hong Kong SkyCity Marriott Hotel

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#40 of 707 Hotels in Hong Kong
Certificate of Excellence
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Hong Kong SkyCity Marriott Hotel
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2,710 Reviews from our TripAdvisor Community

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Showing 2,194: English reviews
Reviewed 2 days ago NEWvia mobile

Commented based on worthy of price and compared to the other airport hotel around HKG Airport. Never expect that the hand wash is used and almost finished. * Reception service : Acceptable * Lobby comfortability : Crowded * Room cleanliness : Good * Room comfortability : Good * Bathtub/WC cleanliness : Acceptable, aged. * Wi-Fi service : Pay HKD 120...

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Helpful?
Thank SMYDY
Kelvin L, Director of Front Office at Hong Kong SkyCity Marriott Hotel, responded to this review

Dear SMYDY, Thank you for your comment in regards to the wi-fi service and we take your feedback into great consideration for future planning. Meanwhile, please join the Marriott Rewards Program and once you are enrolled as MR Member; you may enjoy free internet usage at the hotel guestroom and public area. I have made a special note of your...

Cambridge, Massachusetts
Reviewed 2 days ago NEW

I booked here in order to be close to the airport for a morning flight. When I arrived, the hotel lobby had nearly 200 people standing around or checking in. Not sure what was the reason. The check-in line took 15 minutes to get to the counter. The desk staff were all very helpful, quite nice, and once I got...

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Helpful?
Thank 418spot
Kelvin L, Director of Front Office at Hong Kong SkyCity Marriott Hotel, responded to this review

Dear 418spot, Thank you for your review on TripAdvisor. At Hong Kong SkyCity Marriott Hotel, we appreciate diverse opinion and feedback in regards to our services. I am disheartened to learn that we have fallen short of your expectation, in particular the arrvial experience. I have made a special note of your feedback and have been shared with team in...

Singapore, Singapore
Reviewed 3 days ago NEWvia mobile

Service is of 5 star hotel. Bathroom is well maintained. The beds are comfy and they are generous with pillows, amenities are good brand, "thann ". Sumptuous buffet breakfast spread. Chose it due to the shuttle bus service to Chung tung which fits well into my Disneyland trip ( 2 days - I have the Annual pass) . Bus is...

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Helpful?
Thank qine80
Angela C, Manager at Hong Kong SkyCity Marriott Hotel, responded to this review

Dear qine80, Thank you for the review! I am glad that you liked the bedding, bathroom amenities and the breakfast buffet. I hope you had a good time in Disneyland and seems like you enjoyed the local neighborhood Tung Chung where you may doing shopping and eating. We look forward to welcoming you again to the hotel. Regards, Angela Chan...

Perth, Australia
Reviewed 4 days ago NEW

-This hotel gives us value of being conveniently located close to the airport (Probably the second closest hotel) and with a regular shuttle to Tung Chung station where you can take the MTR to the city. -The rooms and beds were very comfortable and the room impeccably clean. The room rate is a good value for money. The sound isolation...

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Helpful?
Thank Frank327
Angela C, Manager at Hong Kong SkyCity Marriott Hotel, responded to this review

Dear Frank327, Thank you for taking time to write us a great review! Your kind words were shared with the team and we are glad that you liked the guest room bedding, bathroom amenities, shuttle bus service and indoor pool. I appreciate the constructive feedback regarding check-in speed and we will look into it during peak periods. We look forward...

Reviewed 4 days ago NEW

Excellent hotel with modern, city feel. Particularly good for a break in winter time because there's a big indoor pool, with small sauna room, steam room and hot jacuzzi. Big gym with lots of jogging, cycling and climbing machines. Great breakfast buffet (you can even order freshly sqeezed fruit juices!) and dinner buffet (unlimited lobsters, oysters, huge slices of goose...

Review collected in partnership with this hotel
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Helpful?
Thank Joe YS L
Angela C, Manager at Hong Kong SkyCity Marriott Hotel, responded to this review

Dear Joe SY L, Thank you for the great review! I am really glad that our hotel facilities, food and beverage products and overall staff service lived up to your expectations. Our neighbourhood Lantau isalnd and Tung Chung area are ideal places for locals and tourists to explore, ahve fun and spend a day or two! We look forward to...

Reviewed 5 days ago NEWvia mobile

The hotel staff were friendly and the food served was tasty and high on flavour. The rooms were spacious and clean. Enjoyed every bit of my stay here . It is conveniently located close to the airport and the Asia Expo airport express station is only 2 min walk.

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Helpful?
Thank Vishal D
Angela C, Manager at Hong Kong SkyCity Marriott Hotel, responded to this review

Dear Vishal D, Thank you for the review. I am glad to learn about your positive feedbacks on overall staff, food product and guest room. This is our priority to make sure guest enjoyed and have a brilliant stay. We look forward to welcoming you again to the hotel. Regards, Angela Chan Resident Manager

Taiwan
Reviewed 5 days ago NEWvia mobile

The hotel is not really new with traditional hotel design but the carpet really make the room look a bit old. The room is overall clean. With the upgrade to the executive suite due to Marriott Gold member, the executive lounge access and breakfast is complimentary. (The breakfast is adequate in quantity and quality.) The location of skycity marriott makes...

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Helpful?
Thank Hinz S
Angela C, Manager at Hong Kong SkyCity Marriott Hotel, responded to this review

Dear Hinz S, Thank you for taking time to write the review. As Elite Gold Member, we will continue to provide a flawless and comfort stay with Elite benefits. I appreciate the constructive feedback regarding guest room carpet and we have plans to rectify the issue. We look forward to welcoming you again to the hotel. Regards, Angela Chan Resident...

Munich, Germany
Reviewed 5 days ago NEW

The hotel has a shuttle (ca 10 min by car) that leaves every 20 min or (if you qualify) will pick you up with a limo from the HK airport. It is a very nice and convenient hotel near the EXPO center and airport. It is also in walking distance to the Subway line, that runs between aiport and HK...

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Helpful?
Thank HeinrichAnton
Angela C, Manager at Hong Kong SkyCity Marriott Hotel, responded to this review

Dear HeinrichAnton, Thank you for taking time to write us a review! I am delighted to know that you have enjoyed the recent stay with us. Your kind words about the staff service is extremely encouraging and we will continue to provide professional and friendly service to the customers. Look forward to welcoming you again to the hotel. Regards, Angela...

Reviewed 6 days ago NEW

So the "5 star" moniker is overrated. While the hotel rooms are "large" by HK standards, that was the only appointment I saw that differentiated it from the 3 star HK establishment that we had stayed at previously. This is a 3.5 star hotel. That said, it was a good stay. It started off rocky because I booked a non-smoking...

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Helpful?
Thank Nneka M
Angela C, Manager at Hong Kong SkyCity Marriott Hotel, responded to this review

Dear Nneka M, Thank you for your feedback. Your comment is taken seriously for improvement. We have hotel shuttle bus operates every 20 minutes from airport to hotel. Next time, you may approach our airport counter at Terminal One, Hall B Kiosk 5 for transfer assistance. We look forward to welcoming you to the hotel again. Regards, Angela Chan Resident...

Houston, Texas
Reviewed 1 week ago

The hotel is great, good facilities with free shuttle to airport and MRT station which is a plus. Downside is very busy, long lines to check I and out and shuttles on first come first serve basis so not always available when you want. Very large groups our Chinese tourists when we we there.

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Helpful?
Thank Adrian H
Angela C, Manager at Hong Kong SkyCity Marriott Hotel, responded to this review

Dear Adrian H, Thank you for taking your time to write the review! I hope you enjoyed the stay in Hong Kong and we appreciate the constructive feedbacks. We will continue to provide good customer service. Look forward to welcoming you again to the hotel. Regards, Angela Chan Resident Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Nestled on the edge of Lantau Island, the Hong Kong SkyCity Marriott Hotel provides a refreshing escape from the bustling city and an alternative option for meetings and conferences. Welcoming guests with an impeccable location, the hotel is near the Hong Kong International Airport and directly connected to AsiaWorld-Expo. The only International 5-star hotel on Lantau Island offers luxurious accommodations, with 658 guest rooms facing the sea or golf course, 14 multi-functional meeting rooms spanning more than 13,000 square feet of meeting space, five restaurants, pampering treatments at the on-site award-winning Quan Spa, an indoor heated swimming pool and a 24-hour gym. Travelling to city centre is just a 28-minute train ride. Whether you are here for business or pleasure, we invite you to experience the best and travel brilliantly with the Hong Kong SkyCity Marriott Hotel. ... more   less 

Additional Information about Hong Kong SkyCity Marriott Hotel

Address: No.1 Sky City Road East, Hong Kong International Airport | Lantau, Hong Kong, China
Region: China > Hong Kong > Airport
Price Range: $217 - $475 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hong Kong SkyCity Marriott Hotel 4.5*
Number of rooms: 658
Reservation Options:
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Also Known As:
Marriott Hong Kong
Hong Kong Marriott
Hong Kong SkyCity Marriott Hotel
Hotel Style:
#14 Spa Hotel in Hong Kong
#27 Business Hotel in Hong Kong
#32 Family Hotel in Hong Kong
#40 Luxury Hotel in Hong Kong
#46 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Hong Kong SkyCity Marriott Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors has a better view of the airport runways.”
 of 5 bubbles Frank327, 13 Jan 2017 | Read review
“Most rooms allow view of the bay.”
 of 5 bubbles HeinrichAnton, 12 Jan 2017 | Read review
“High room facing the runways for best views”
 of 5 bubbles stangina, 8 Jan 2017 | Read review
“High Level, Executive Lounge”
 of 5 bubbles 157berndd, 2 Jan 2017 | Read review
“Request for a room facing the airport”
 of 5 bubbles RowenaG8, 26 Dec 2016 | Read review
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