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Citadines Ashley Hongkong

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Citadines Ashley Hongkong
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357 Reviews from our TripAdvisor Community

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Reviewed 2 days ago NEW

My husband and I stayed at the Citadines Ashley Hong Kong over a long weekend. The room was small, clean, well appointed, and with acceptable wifi. Although our room was right on the street it was quiet and we slept well. The location is within easy walking distance of Tsim Sha Tsui MRT station, ISquare shopping mall, the harbourfront/walk of...

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Helpful?
Thank Ruth R
Reviewed 3 weeks ago

This aparthotel is located lesser than 10 mins from the Tsim Tsa Tsui MTR station and about 10 - 15 mins walk from major shopping and restaurants along Nathan Road, Canton Road and Peking Road. The furnishing in the rooms are quite worn out, and the worn out state of the rooms resulted in bathroom doors and washing basins looking...

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1Thank Wendy T
RM18Ashley, Manager at Citadines Ashley Hongkong, responded to this review

Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We look forward to welcoming you again at any one of our serviced residences.

Sydney, Australia
Reviewed 3 weeks ago

If you want nice accommodation in the middle of Kowloon, which is in the middle of everything and a MTR station very close by, then Citadines in Ashley Road is the place to stay. Its clean and affordable and close to so many restaurants, shops and other attractions.

Review collected in partnership with this hotel
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Helpful?
Thank David S
RM18Ashley, Manager at Citadines Ashley Hongkong, responded to this review

Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are glad to hear compliments of our staff members at Citadines Ashley Hong Kong. Your kind words will be shared with our staff. Receiving such feedback from residents like yourself inspire us to continually improve our service...

Nagano Prefecture, Japan
Reviewed 4 weeks ago

We chose Ashley, when we arrived Hongkong first time. The transportation is really convenience. It is close to subway, bus station, ferry... There are many restaurants close by. The room is a little bit tinny, staff are friendly and helpful. Recommended!

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Helpful?
Thank dongjun97
RM18Ashley, Manager at Citadines Ashley Hongkong, responded to this review

Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are glad to hear compliments of our staff members at Citadines Ashley Hong Kong. Your kind words will be shared with our staff. Receiving such feedback from residents like yourself inspire us to continually improve our service...

Singapore, Singapore
Reviewed 4 weeks ago

The service apartment is located at a very central location; just 5 mins walk from Tsim Sha Tsui Harbour/Star Ferry, practically next to Tsim Sha Tsui MTR and Nathan Road. We found the accommodation very helpful especially with the kids. If you are not looking for hotel like treatment but a convenient place, go for this. For us, the availability...

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Helpful?
1Thank thapar80
RM18Ashley, Manager at Citadines Ashley Hongkong, responded to this review

Dear Guest, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of...

Reviewed 4 weeks ago

Close to transportation - bus, ferry, subway. Close to shopping, example, the night market and luxury stores. Numerous restaurants are close to hotel, from take out to 4-star dining experiences. Have the #41 at the Delicious Kitchen. 10 minute walk to the ferries / bus stops for Macau, Lantau and Hong Kong island. Comfortable, but not luxury, free wifi. Had...

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Helpful?
Thank BineQuilts
RM18Ashley, Manager at Citadines Ashley Hongkong, responded to this review

Dear Guest, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service. We apologize for the fire alarms. Once again, thank you for your valued patronage. From all of us at Citadines Ashley Hong Kong, we look forward to welcoming you again at any...

Tokyo, Japan
Reviewed 4 weeks ago
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Thank metroprism
RM18Ashley, Manager at Citadines Ashley Hongkong, responded to this review

Reviewed 5 weeks ago

We traveled in Nov2015 and our first time to travel with a toddler. It was such a great experience! Our child got so used to the place, he already knows the ins and out on our 2nd day. I hope they will accept a family of 5 in a room as we plan to come back!

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Helpful?
Thank Pearl G
RM18Ashley, Manager at Citadines Ashley Hongkong, responded to this review

Dear Guest We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. As for the accommodation, we are sorry to inform you that...

Singapore, Singapore
Reviewed 20 March 2017

Citadines Ashley has a great location. Near the TST MTR station and all the front desk staff are helpful and friendly. It would have been perfect if the room were cleaner. This is comparison is done based on my previous stays in Citadines Kyoto and Tokyo.

Review collected in partnership with this hotel
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Helpful?
Thank Janet T
RM18Ashley, Manager at Citadines Ashley Hongkong, responded to this review

Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are glad to hear compliments of our staff members at Citadines Ashley Hong Kong. Your kind words will be shared with our staff. Thank you.

Makassar, Indonesia
Reviewed 14 March 2017 via mobile
Google Translation

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Thank Undee2014
RM18Ashley, Manager at Citadines Ashley Hongkong, responded to this review

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Laundry Service

Additional Information about Citadines Ashley Hongkong

Address: No.18 Ashley Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: $114 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citadines Ashley Hongkong 3*
Number of rooms: 36
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Also Known As:
Citadines Hongkong Ashley Hotel Hong Kong
Citadines Hongkong Ashley Hong Kong
Citadines Ashley Hongkong Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Citadines Ashley Hongkong staff and other travellers.
15 questions
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Peter N Edinburgh, United Kingdom Reviewed this property
Helpful answer
1
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Not as helpful

Yes I believe you can leave with the reception.

1 month ago
Cavite Province, Philippines
RM18Ashley Hong Kong, China Property representative
Helpful answer
1
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Not as helpful

Dear Guest,

We hold HK$500 deposit for 1-6 nights and HK$1,000 for over 7 nights.

 

Thanks.

Joyce

3 months ago
Singapore, Singapore
Mezzi14 Dubai, United Arab Emirates Reviewed this property
Helpful answer
1
Vote
Not as helpful

They have a microwave + electric cooking station.............kindly check with hotel staff directly at +852 2262 3062 and during day time, you could speak with Michael. He looks after front desk and is very helpful. Just speak slowly and clearly :-)

At times I have used old fashioned "boil the baby bottles and nipples" and Citadines has a electric cooking station and utensils which are clean and you can manage for a few days if you wish to avoid carrying the sterilizer. Hope you have a good stay. Just a small tip my friend.....its extremely humid so carry lots of water when you are moving around. 95 - 98% humidity.

9 months ago
Singapore, Singapore
over a year ago
Citadines Ashle... H Hong Kong, China Property representative
Helpful answer
1
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Not as helpful

Dear Juhanine,

Good morning.

Greetings from Citadines Hongkong Ashley.

Our Chinese Address : 尖沙咀亞士厘道18號 香港馨樂庭亞士厘服務公寓

1) Public bus number *A21* from HKG APRT to our property at around HK$33net per person at around 50-75mins get off in Nathan Road after Holiday Inn Hotel bus stop then walking by normal step to our property from Nathan Road to our property at around 6mins.

2) TAXI from HKG APRT to our property at around 30-35min at around HK$300-350net one way good for max 5pax.

3) APRT Express train from HKG APRT to Kowloon Station at around 15mins at around HK$90net per person after get off Kowloon station can interchange TAXI from Kowloon station to our property at around 5-6mins will be arrival (without tariff jam) at around HK$35-40net or interchange the free shuttle bus from Kowloon station to our property number *K2* get off in Middle Road between in Peninsula Hotel then walking by normal step to our property at around 6-7mins.

Should you have any enquiry please do not hesitate to contact us directly 852 – 2262 3062^-^

Thank you!

over a year ago
philippines
auyongandrew Singapore, Singapore Reviewed this property
Helpful answer
0
Votes
Not as helpful

Hi, my experience is the sofa bed is good for 1 adult if he/she not so big size. The sofa bed kind of like a super single bed only. Please check with Hotel directly.

9 months ago

See all questions (15)

Questions? Get answers from Citadines Ashley Hongkong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As for higher floors or request to be allocated with elderly friendly rooms when travelling with elderly.”
801wendyt, 3 Apr 2017 | Read review
“there are only 2 apartments per floor. Higher floors are quiter”
BineQuilts, 27 Mar 2017 | Read review
“Take higher floor room”
Divs_Kataria, 18 Jan 2017 | Read review
“Request for a higher floor”
vellen2017, 11 Jan 2017 | Read review
“choose bigger rooms if you want to have more walking space in the room”
MoeljjatiS, 3 Jan 2017 | Read review
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