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Gateway Hotel Hong Kong

Hotels.comUSD 197*
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#32 of 718 Hotels in Hong Kong
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 247*
USD 197*
USD 247*
USD 197*
USD 247*
USD 197*
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Gateway Hotel Hong Kong
Gateway Hotel Hong Kong
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1,135 Reviews from our TripAdvisor Community

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Showing 802: English reviews
Australia
Reviewed 22 January 2016

Loved our stay at the Gateway. We booked a Club room and we were pleasantly surprised by the quality of the fitout of the room and the lounge. There was a nightly turn-down service where they placed little potpourri sachets on your pillow. I really liked this idea and prefer it an inferior piece of chocolate. Robes (a chennile and...

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Helpful?
1Thank SilkStrawberry
JMOng, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear SilkStrawberry, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted to receive your kind words about your service experience...

Reviewed 20 January 2016 via mobile

Gateway is situated at Harbour city and close to most of the places in HK. You can see Star cruise at bay from your balcony, good rooms, friendly staff. Biggest reason to stay here is handy phone. Each room is equipped with handy phone which allows you to make free calls within hongkong. Handy phone also provides free wifi hotspot...

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Helpful?
1Thank Manish S
JMOng, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear Manish S, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at...

Reviewed 18 January 2016

right in the shopping mall , the mall have food centra & next to janpese super market(city super) level 3 , and hotel have 24 hour gym, taxi stop is 1 min walk as hotel check in desk is near one of the shopping mall exit door , and i love their tea& cakes. staffs was very kind and accommodation...

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Helpful?
Thank Tracy T
JMOng, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear Tracy T, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at...

Sydney, Australia
Reviewed 17 January 2016

The Gateway Hotel was right in the middle of the busy shopping district of Kowloon. Highly recommended for service as well as location The staff were accommodating and very polite. rooms of a high standard. We stayed in the suite, Views of the harbor were amazing. Plus we had the business lounge free breakfast options. Would definitely stay there again.

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Helpful?
Thank papkal
JMOng, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear papkal, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted to receive your kind words about your service experience...

Bangkok, Thailand
Reviewed 16 January 2016

Perfect Location for all your shopping needs as all the Brands are located within the Mall where the Hotel is. The staff were very friendly and helpful. The service was top class. I have been all over the world but here, the breakfast buffet is one of the best (in my opinion anyway). Both in terms of variety and taste....

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Helpful?
Thank souppyfanatix
JMOng, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear souppyfanatix, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted to receive your kind words about your service experience...

Auckland, New Zealand
Reviewed 15 January 2016

Great room and great staff. Very helpful with every request. It was also a great location, nice and close to train and ferry. Also close to the various night markets. Would certainly stay at this hotel again.

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank craig372
JMOng, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear craig372, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

Korea
Reviewed 14 January 2016

The staffs was very kind and accommodation was clean and great. Mini bar and Nespresso coffee was free. It's useful. I satisfied everything except swimming pool away. I want to stay here again some day.

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank Sun Hee J
JMOng, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear Sun Hee J, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Manila, Philippines
Reviewed 13 January 2016

I had very low expectations for this hotel just based on the website. When I needed assistance regarding our complicated booking, Patrick from reservations was very quick, efficient and warm in assisting me. This made me rethink that this hotel might just surprise me - and it did! For part 1 of my mothers 70th birthday celebrations, she booked all...

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Helpful?
1Thank DharmaHMC
JMOng, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear DharmaHMC, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted to receive your kind words about your service experience...

Reviewed 11 January 2016 via mobile

Stayed at the Continental Club Floor where we have access to the lounge that serves breakfast, tea time and cocktails. Rooms are quite big with very nice appointments. Refreshments are all included and you can just get from the lounge is you want more selections. Since its newly renovated, everything seems clean and refreshing. Great staff at the Club floor....

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Helpful?
1Thank AKC1324
JMOng, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear Ameera C, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to...

Manila, Philippines
Reviewed 7 January 2016

We have been staying at the Gateway Hotel for years - it is our top choice for its location and convenience. They have given us another reason to keep coming back - the free use of a mobile phone that has unlimited data, reviews of restaurants and other attractions, free calls. Hardly used my personal mobile phone during our last...

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Helpful?
1Thank SydneyVaughn
JMOng, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear SydneyVaughn, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

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07/05/2017 08/05/2017
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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
Food & drink at the hotel
Three on Canton (Gateway Hotel)
Three on Canton (Gateway Hotel)
Cuisines: Asian, Seafood, International
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Rising over Hong Kong's commercial and entertainment district of Kowloon is Gateway Hotel, a Marco Polo hotel. Housed in Harbour City - Hong Kong's largest shopping complex - Gateway Hotel, the ultimate in leisure accommodation and shopping experience. In September 2013, Gateway Hotel introduced a brand new 360-degree redesigned property that defined a totally innovative design concept. All 400 guestrooms and suites underwent the redesign, which won a Global Excellence award for Best Hotel by The International Interior Design Association in December 2012. The celebrated renovation also included the hotel's Continental Club Lounge and lobby, as well as the restaurant, Three on Canton and al fresco dining area, Be on Canton. The Continental Club is the epitome of sleek design, intuitive services and state-of-the-art amenities. Guests of The Continental Club can enjoy full access and exclusive benefits from the Continental Club Lounge, to include complimentary daily breakfast, afternoon refreshments and evening cocktails and butler service. Located in one of the world's culinary capitals, the hotel has created signature outlets such as Three on Canton which is the ultimate gourmet destination, with an impressively designed space of 20,000 square feet to dine, wine, lounge and network. Discover the most stylish al fresco dining terrace on Canton Road, dubbed 'Be on Canton'. Be part of a hip and happening venue that offers resort-style dining, cocktails and aperitifs served with delectable bites, or shake things up with an instant party. Wi-Fi is complimentary throughout the entire hotel. Complimentary mini-bar service in every room will be replenished daily. The essential refreshments vital to enjoying the dazzling energy of Hong Kong will be restocked daily in the free mini-bar. Enjoy your journey in Hong Kong to the fullest with a handy, a complimentary smartphone for travellers with the power to keep guests totally connected while exploring the city. Built-in benefits include unlimited 3G mobile internet, unlimited local calls, Wi-Fi hotspot and tethering, dining and city guide and exclusive ticketing offers. Fitness buffs have access to the nearby Marco Polo Hongkong Hotel for a swim at the outdoor swimming pool or work out at Prince Hotel's 24 hour gym. True to its promise of an unbeatable location, Gateway Hotel lies on the junction of Canton Road and Haiphong Road in Kowloon and is a short walk from the bus terminal, Star Ferry and MTR Subway Station. The Gateway Hotel is an approximately 35-minute drive from the airport, or an MTR journey that will take around 55 minutes. Guests can also take the hotel shuttle bus which takes about 40 minutes to the airport. ... more   less 

Additional Information about Gateway Hotel Hong Kong

Address: No.13 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: $240 - $504 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gateway Hotel Hong Kong 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Gateway,Hong Kong Hotel Hong Kong
Gateway Hotel Hong Kong
Hotel Style:
#24 Business Hotel in Hong Kong
#30 Family Hotel in Hong Kong
#31 Romantic Hotel in Hong Kong
#31 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Gateway Hotel Hong Kong staff and other travellers.
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Questions? Get answers from Gateway Hotel Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“to airport export show”
294nanl, 17 Apr 2017 | Read review
“its upon your discretion how much you want to give, courteous staff”
hazelynjaydet, 16 Apr 2017 | Read review
“No comments”
godofredojrbarrerast, 16 Apr 2017 | Read review
“the maintenance of the rooms is exemplary. Unlike in most other hotels, here--the minute you step out--they come to clean the room. Never did i return to find the room undine (a very common experience in 4 and 5 star hotels in big cities)”
B3667ZMpeterb, 2 Apr 2017 | Read review
“Please post in the hallway if possible ' be quiet all the time, maybe someone is sleeping . This is the only problem in the hotel . Others don't care , I think some of them are not aware . Thank you so much ”
R1208edward, 27 Mar 2017 | Read review
5 of 5
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USD 197* /night
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