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W Hong Kong

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W Hong Kong
W Hong Kong
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3,539 Reviews from our TripAdvisor Community

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Showing 2,901: English reviews
Reviewed yesterday NEWvia mobile

My boyfriend and I visited Hong Kong over the Valentine's Day weekend for 3 nights and it was the most memorable hotel stay we've ever had. The W Hong Kong team, right from the time of our arrival were extremely friendly and never failed to greet us with a smile. We stayed at the Spectacular Room. The design of the...

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3Thank Ying Hui L
London
Reviewed 2 days ago NEW

Firstly, very easy access from the airport 15-20mins on the airport express train. Welcome at the hotel was ok. Was left to find my own way to the room with very limited direction. TV remote was painful to use and turn the usual W hotel advert off every day, the system was pretty slow... the blue tooth for sound system...

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Thank KGCC7
Reviewed 2 days ago NEW

Me and couple of my friends came to the bar for afternoon tea. Unfortunately, the bar was very full, many thanks to the manager, they immediately put some tables and let us enjoy the buffet, food were great, services were very attentive.

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1Thank Chak Wai L
Hong Kong, China
Reviewed 2 days ago NEW

We had our ananlyst offiste in @the W kowloon and i got the basic room. Amazing view and great location, shopping mall right downstairs and a nice bar in the premise (Woo Bar). The man in charge that nite was a cool local dude named Johnny and was vy friendly and helpful. We spend good 3 4 hours after the...

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1Thank Pasketball
Scattered in
Reviewed 5 days ago NEW

I found an agreeable rate with the W Hong Kong and decided to treat myself to a weekend stay. Normally I stay at the Sheraton but decided to give the W a try, seeing so many mixed reviews made me slightly hesitant, however upon arriving, i was very impressed with the attentiveness of the concierge or "wheels" team, immediately asking...

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2Thank friendlytraveler89
Hong Kong, China
Reviewed 5 days ago NEWvia mobile

A wonderful night for me and my wife to celebrate our first anniversary! Food are nice and cocktails are perfect! And the most impressed me is the service here, specially Johnny! He is very nice and give us very detail introduction of different cocktails! We both choosing the perfect cocktails for our own taste! We definitely come again!

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2Thank Charles007Wong
Singapore
Reviewed 5 days ago NEW

As a regular guest, I can't decide if I like or dislike the W. They do try very hard and its general manager is very responsive to customer comments. So don't fault them for trying very hard. As a lifetime platinum, there are no real benefits that you can expect - the W does not have a lounge, there is...

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Thank DanielCollection
PeterHildebrand, General Manager at W Hong Kong, responded to this review

Dear DanielCollection, Thank you very much for sharing your valued feedback with the tripadvisor community. As one of Starwood's most loyal supporters, your exceptional and continuous patronage over many years has been formally recognised through Lifetime Platinum status. I was delighted to read that you "like us for trying" and that you feel the team is receiving adequate training and...

Brisbane, Australia
Reviewed 5 days ago NEWvia mobile

We spent two nights here really funky hotel with different and interesting room and hotel design - I was on 20 th floor so had a good view across the harbour through the other buildings on the site - great shopping below and on the airport train stop

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2Thank Michael S
PeterHildebrand, General Manager at W Hong Kong, responded to this review

Hello Michael S, We’re thrilled that you loved the funky and modern design of our hotel as well as the views from your room! I’m also glad to hear that you enjoyed the shops at Elements. Indeed, we are very lucky to be so conveniently located to the Airport Express – the in-town check-in service allows our guests to make...

Taipei, Taiwan
Reviewed 6 days ago NEW

It is the first time for my girl friend and I visit the Woobar. Pleasant environment, nice music and delicious food and wine. Special thanks for Johnny came over and chatted with us briefly. He was very friendly and introduce the different match up between the foods and wine. This is definitely one of the best dinner night in HK....

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2Thank Alexander_CY
PeterHildebrand, General Manager at W Hong Kong, responded to this review

Hello Alexander_CY, Johnny and his team are delighted that you had such a great time at WOOBAR! We’re glad that you enjoyed the intimate setting and music. Next time, you should definitely try one of our signature cocktails. Our mixologists are always dreaming up new recipes! Best wishes, Chooi Li Loo, Hotel Manager

Reviewed 6 days ago NEW

We have stayed few times here, but this time was special and the W Experience team made my wife and I stay just amazing, they prepared a great Valentine's Day decoration with many details that was perfect for the ocassion.

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1Thank JulieandRuben V
PeterHildebrand, General Manager at W Hong Kong, responded to this review

Hello JulieandRuben V, Thank you for celebrating Valentine’s Day with us! Our team is always thinking of new ways to surprise and delight our guests and create memorable, personalized experiences each time they visit. We look forward to your next visit! Best wishes, Chooi Li Loo, Hotel Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
W Hong Kong is innovatively designed with 393 deluxe rooms and suites, cutting edge business facilities and function space, superior recreation facilities, award winning bliss spa and high-profile “W happenings”, all of which make it the traveler’s top choice. With the opening of Sing Yin Cantonese Dining, the reputation of W Hong Kong is further cemented with the surely avant-garde offering to the Chinese art of gastronomy in Hong Kong. Together with the launch of WOOBAR, the place to see and be seen, get ready for a nonstop entertainment spree in the vibrant and energetic setting of WOOBAR. ... more   less 

Additional Information about W Hong Kong

Address: No.1 Austin Road West, Kowloon Station, Hong Kong, China
Region: China > Hong Kong > West Kowloon
Price Range: $403 - $588 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — W Hong Kong 5*
Number of rooms: 393
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Ctrip TA, Priceline, Travelocity and Jetsetter so you can book your W Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w Hong Kong Hotel Hong Kong
w Hotels Hong Kong
w Hotel Hong Kong
Hotel Style:
#6 Business Hotel in Hong Kong
#7 Spa Hotel in Hong Kong
#8 Family Hotel in Hong Kong
#10 Luxury Hotel in Hong Kong
#14 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from W Hong Kong staff and other travellers.
25 questions
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Questions? Get answers from W Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor/ ocean view”
 of 5 bubbles friendlytraveler89, 15 Feb 2017 | Read review
“Wonderful Dinner”
 of 5 bubbles Alexander_CY, 14 Feb 2017 | Read review
“view on Hong Kong island”
 of 5 bubbles Japonczyk, 14 Feb 2017 | Read review
“corner rooms have view of Hong Kong”
 of 5 bubbles U5543HSanthonyp, 12 Feb 2017 | Read review
“Nice Food for gathering”
 of 5 bubbles , 9 Feb 2017 | Read review
5 of 5