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I was here for 3nights believe me extraordinary experience it was.Harbour facing room wish place cards on the life so fancy and jazzy that it will make your day and evening.Best park is its connected with the elements mall so you can have a shopping...More
WOW! The W Hong Kong ticks all the boxes. Obviously it’s part of the W group, so it lives up to the fun, funky hotel expectation. Actually, our experience at the W Hong Kong exceeded our expectations.
Firstly, Yvonne Chin the W Insider was the...More
3 Thank stalkee
Response from PeterHildebrand, General Manager at W Hong KongResponded 16 January 2018
Hello stalkee, what a fantastic review! Thank you very much for supporting us with such a comprehensive review and of course, the 5 Stars!
Rest assured, Yvonne and Brian will absolutely receive the acknowledgement they deserve. I am particularly happy to hear about your excellent...More
Went to W hotel for just one night on a Business trip and wish I could stay much longer. I had already experienced the "W effect" in Taipei, and once again in Hong Kong, the magic works !
This hotel is simply the best experience...More
Brutal visit to the Hong Kong W. My room had non-functioning air conditioning, smelled of funk and moth balls, had no television, and dirty towels. The staff seemed unable, or simply unwilling to be helpful.
Worst part is the location. It’s very inconvenient for business...More
Thank David S
Response from PeterHildebrand, General Manager at W Hong KongResponded 4 days ago
Hello David S,
Thank you very much for taking the time to post a review on TripAdvisor.
I was utmost disappointed to hear about your unusual experience and would like to extend my sincerest apologies for not meeting your expectations.
Your feedback took me by...More
W, as a brand, is uneven. Sometimes it’s spectacular, sometimes ho-hum, as in why bother? A few weeks ago I left a mediocre TA review for the SFO W which was at best just any old downtown hotel and at worst a blot on the...More