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Grand Mercure Beijing Central

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842 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Mercure Beijing Central
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Showing 459: English reviews
Perth, Australia
1 review
Reviewed 22 October 2016

I am currently staying at the hotel - 19026 Oct 2016. Hotel is extremely tired and falling apart. Not deserving of the Grand Mercure brand - below Novotel at best. Hotel reeks of smoke. Fitness centre is severely below par - all three treadmills have slipping tracks, which are extremely dangerous. The decently sized pool smells. Room sizes are adequate... More 

Helpful?
Thank tangruize17
Management response:

Dear " tangruize17" Thank you very much that you after your stay at the Grand Mercure Beijing Central took the time to write to us, and deeply regret that the services rendered to their expectations are not met. for the inconvenience caused, we ask you to apologise. the hotel of the brand Grand Mercure put everything to you with any... More 

Christchurch, New Zealand
Level Contributor
5 reviews
Reviewed 19 October 2016 via mobile

Really bad experience here. We arrived at midnight from a delayed flight and the service man at the desk complained that there was no sign of the reservation despite us showing him the booking reference. Got into the room after a lot of trouble and ordered room service, which took double the amount of time they said it would. Food... More 

Helpful?
Thank LauraCarterNZ
Management response:

Dear Laura, Thank you very much that you after your stay at the Grand Mercure Beijing Central took the time to write to us, and deeply regret that the services rendered to their expectations are not met. for the inconvenience caused, we ask you to apologise. the hotel of the brand Grand Mercure put everything to you with any of... More 

Toowoomba, Australia
Level Contributor
521 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
Reviewed 16 October 2016 via mobile

This is a 4 star hotel by. And and they do try but are let down by a few points and for me it's a management issue. The place must have been good previously and I suspect it's been another brand name hotel before being downgraded. The room was spacious and the water in the shower was hot. In October... More 

Helpful?
Thank tigger2594
Management response:

Dear tigger2594, Thank you very much that you after your stay at the Grand Mercure Beijing Central took the time to write to us, and deeply regret that the services rendered to their expectations are not met. for the inconvenience caused, we ask you to apologise. the hotel of the brand Grand Mercure put everything to you with any of... More 

Level Contributor
4 reviews
Reviewed 15 October 2016 via mobile

The hotel location is very good and just few minutes walk to big shopping area and malls. They also arranged airport pickup for us for ¥300 and the guy was so welcoming and easy to find in Beijing airport. There is a bank just next to the hotel to change money and their rate is very good. They have ticket... More 

Helpful?
Thank 1sjudy
Management response:

Thank you for your valuable comment regarding our hotel service and even every single corner with a very detail observation. We are happy with your positive comment for our services, location and room cleanliness . Also, we are very appreciated for your point regarding the English proficiency of our staff for the further improvement. Our goal to success is to... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 October 2016

I have been to Beijing on business trip several times but this is the first time I stayed at this hotel and I loved it!!! First, the hotel location is perfect: - It is located across the street from the terminal station (Xidan) of airport shuttle #2 - Tiananmen square, Forbidden city and several shopping centers are within reach by... More 

Helpful?
2 Thank Ikbal M
Management response:

Thank you for your valuable comment regarding our hotel service and even every single corner with a very detail observation. We are happy with your positive comment for our services. Also, we are very happy to know your good experience during stay. Our goal to success is to serve you beyond your expectation, please do leave us your way of... More 

Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
Reviewed 28 September 2016

The location is good as it is close to the subway station, receptionists were helpful but not friendly, probably they were too busy? However I was impressed the waiter in the restaurant on level 2 as well as the housekeeping! The room I booked was a suite, but there was a lot of mould around the air condition! Not good... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank PeggyZhou
Management response:

Thank you for your valuable comment regarding our hotel service and even every single corner with a very detail observation. We are happy with your positive comment for our location/ Also, we are very appreciated for your point regarding the our staff attitude, room cleanliness for the further improvement. Our goal to success is to serve you beyond your expectation,... More 

Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 September 2016

This hotel is at the center of the city. Their services were great. House cleaning staff were detail oriented and quickly got our room ready. The hotel serves tasteful breakfast with northern China's flavor. Their restaurant also serves big five Chinese flavors (Beijing, Shandong, Sichuan, Hunan, and Canton). The location is perfect. It's about 2 miles away from Tiananmen Square,... More 

Helpful?
Thank Albert T
Management response:

Thank you for your valuable comment regarding our hotel service and even every single corner with a very detail observation. We are happy with your positive comment for our services. Also, we are very happy to know your good experience during stay. Our goal to success is to serve you beyond your expectation, please do leave us your way of... More 

Kimberley, Canada
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 September 2016

this was a great hotel, many good things to say about it, close to the train station....very friendly people and a bright clean atmosphere with excellent food. The rooms were very clean and comfortable .

Helpful?
Thank thirstypickle
Management response:

Thank you for your valuable comment regarding our hotel service and even every single corner with a very detail observation. We are happy with your positive comment for our services. Also, we are very happy to know your good experience during stay. Our goal to success is to serve you beyond your expectation, please do leave us your way of... More 

Perth, Australia
Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 19 September 2016

I booked 5 nights here and we loved the location - so close to 2 subway stations, Xidan malls, Forbidden City, Tianamen Square etc. However this hotel is very rundown,a bit dirty and staff do not have a good grasp of English. On arrival there was no room safe, no room service menu. nothing in the minibar and no laundry... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Nansbubs
Management response:

Thank you for your valuable comment regarding our hotel service and even every single corner with a very detail observation. We are happy with your positive comment for our location. Also, we are very appreciated for your point regarding the English proficiency of our staff, hardware and follow-up efficiency for the further improvement. Our goal to success is to serve... More 

Sydney, Australia
Level Contributor
56 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 12 September 2016

Deluxe Room with Queen Bed booked at accor.com - upgraded to 1 Bedroom Suite, Accor points credited in 72 hrs I chose this hotel based reviews, value and location. Close to the subway stop (200m) at Xidan for Line 1 which connected me directly and cheaply to key tourist and work locations. This is an international styled hotel that has... More 

Helpful?
Thank AlphaVictor2

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The Grand Mercure Xidan Beijing is located in the commercial and retail heart of Beijing, walking distance from Tiananmen Square and only 45 min from the airport. The hotel offers 290 rooms featuring city views, as well as a cafe restaurant, lobby lounge, fitness centre and swimming pool. With exceptional service and facilities, the hotel is perfect for that special weekend holiday as well as an ideal conference venue for business travellers. ... more   less 

Additional Information about Grand Mercure Beijing Central

Address: No.6 Xuanwumen Nei Main Street, Xicheng District, Beijing 100031, China
Region: China > Beijing > Xidan
Price Range: $97 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Mercure Beijing Central 4*
Number of rooms: 290
Reservation Options:
TripAdvisor is proud to partner with Expedia, Cheap Tickets, Ctrip TA, ACCOR, HotelTravel.com, Hotels.com, Travelocity, Priceline and Booking.com so you can book your Grand Mercure Beijing Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Mercure Beijing Central Hotel Beijing
Grand Mercure Xidan
Mercure Hotel Beijing
Hotel Style:
#67 Best Value Hotel in Beijing
#92 Luxury Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Beijing Central staff and other travellers.
7 questions
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Sheffield, United Kingdom
over a year ago

See all questions (7)

Questions? Get answers from Grand Mercure Beijing Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side are brighter”
 of 5 bubbles 656albertt, 26 Sep 2016 | Read review
“Check room availability on booking.”
 of 5 bubbles JMSKNR, 1 Jul 2016 | Read review
“Hers a tip - never stay here !”
 of 5 bubbles chrispar3, 28 Jun 2016 | Read review
“south side looks into offices... but you do not get direct sunlight.”
 of 5 bubbles leeoscar68, 27 Jun 2016 | Read review
“They are all good”
 of 5 bubbles FCB-7, 9 Jun 2016 | Read review
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