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The Ritz-Carlton, Beijing

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#7 of 6,445 Hotels in Beijing
Certificate of Excellence
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The Ritz-Carlton, Beijing
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852 Reviews from our TripAdvisor Community

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Showing 423: English reviews
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Reviewed 2 days ago NEWvia mobile

Aroma was a great place for a relaxed weekend Sunday brunch. Me and my friend were here on holiday to relax and this restaurant definately is my favorite restaurant in Beijing. Many thanks to Joanna, manager of the restaurant, who was professional, friendly and amazing attention to the details. thanks again Joanna n her team to made our experience as...

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Thank Emmaliu660
Reviewed 1 week ago

Fantastic hotel perfectly situated for the meeting I had. A very friendly staff, spacious rooms and an outstanding club floor. Forgot trainers and swimsuit but will bring them the next time I visit, the gym and pool looked very good

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Anders I
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear Anders I, We are delighted to know that you love our hotel and facilities. It even makes me happy to learn that you enjoyed the quality of our service. Thank you for your kind recognition and we look forward to see you at our fitness center. Sincerely, Patrick Weder General Manager

Philadelphia, PA USA
Reviewed 1 week ago

This was our second stay at the hotel in the past year. We were celebrating our honeymoon, and the Ritz Carlton Beijing helped to make it more than memorable. Although we had a beautiful suite on the Club floor, what truly made our stay spectacular was the extraordinary service from the hotel staff. From guest relations to the Club Lounge...

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Thank RockDoc50
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear RockDoc50, Happy Belated Honeymoon!! Thank you for taking the time to review your recent stay with us. We are delighted to know that we had the opportunity to contribute to a very special occasion of your life. It makes me happy to know that you enjoyed the service provided by our Ladies and Gentlemen. I look forward to your...

Reviewed 1 week ago

Truly a fantastic hotel; wonderful facility, extraordinary team, great location for business. I love the Club! Everyone at the hotel is warm, sincere and hardworking - truly customer-centric. I go back every time I am in Beijing!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Ken B
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear Ken B, Thank you for taking the time to review your stay with us. I am delighted to hear all your wonderful comments, and it is a real pleasure to know that our level of service was as per your expectations. We believe our Ladies and Gentlemen and their service levels is what sets us apart from the others....

Belmont, California
Reviewed 1 week ago

I have to say the staff have been very nice. That's the only good thing, this is a very dated hotel. Some old hotels have old world charm but this is not one of them. Room is tiny and rundown as well. Not worth the price.

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Thank xiliu82
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear Xiliu82, Thank you for staying at The Ritz-Carlton Beijing and taking the time to share your comments with us. I was glad to hear that you enjoyed the service provided by our Ladies and Gentlemen; however, I would like to apologize for the shortcomings of the facilities and have personally shared your comments with our Engineering teams for swift...

New York City, New York
Reviewed 2 weeks ago

Had a wonderful stay, the staff was amazing ....location was great , across the street from a mall ( which is a little high end ) .....the Italian president was staying at the hotel, but the hotel staff went out of its way to make sure the rest of the guest were not inconvenienced with the additional security measures

Review collected in partnership with The Ritz-Carlton Hotel Company
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2Thank 705danishm
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear 705danishm, Thank you for taking the time to share your feedback with us at TripAdvisor. We are pleased to know that your experience with our Ritz-Carlton was worth-mentioning. Thank you for your recognition on service provided by our Ladies and Gentlemen. I will share your feedback with all teams to inspire them to continue delivering the Ritz-Carlton Beijing's finest...

Beijing, China
Reviewed 3 weeks ago

First time in this hotel, but felt very good. Club lounge is the fancy place for both business and casual, service was excellent too. There were two gentlemen named Bob and Ares did a really good job .

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank j0hnpeterv
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear J0hnpeterv, Many thanks for reviewing The Ritz-Carlton Beijing on TripAdvisor. We were privileged that you choose our hotel when you visited Beijing. I have shared your kind comments and appreciation with our Ladies and Gentlemen and particularly Bob and Ares, whom were highlighted by you. I hope we have the pleasure of welcoming you back to very soon again....

London, England, United Kingdom
Reviewed 4 weeks ago

The room is really classy and the amenities are top, including the gym/pool and wet lounge. Location is quite central and about 45 minutes from the air port. The dinner buffet is quite good, but very expensive.

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Thank Yang P
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear Yang P, Thank you for taking the time to share your feedback with us at TripAdvisor. I am delighted to hear your wonderful comments. Thank you for recognizing our guestroom facility, well-equipped Fitness Center and the Food and Beverage offerings at Aroma. We look forward to welcoming you back again. Sincerely, Patrick Weder General Manager

Paris, France
Reviewed 4 weeks ago

A very nice classic hotel with charming European decorations of the turn of the century. comfortable rooms and good beds and bathroom facilities. Spacious club room and a cozy bar and reception area. It is a jewel in the middle of all those high rise and modern buildings and recommendable for a friendly get together. What is notably missing in...

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Thank Mehri13
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear Mehri13, Thank you for choosing the Ritz-Carlton Beijing and reaching out to us via TripAdvisor. I appreciate that you have taken the time to reach out to us and I am most disappointed that we fell short during your recent stay and we did not live up to your expectations. Please rest assure that I have addressed the shortcomings...

Reviewed 4 weeks ago via mobile

The Ritz Carlton Hotel is still delivers the promises, after a long flight I chose a Ritz Carlton hotel to have my lunch, I went to Aroma Restaurant and nice Chinese Lady named Queena was welcoming me in the hostess with a nice smile, which make me feel very comfortable, she provided me a table with outstanding view and the...

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Helpful?
Thank Каролина Н
RitzCarltonBeijing, General Manager at The Ritz-Carlton, Beijing, responded to this review

Dear Каролина Н, Thank you for reviewing us on TripAdvisor. We are pleased to know that the service from our Lady and Gentlemen, Queena, Charles and Tim, were enjoyable. The entire Aroma team and the Ritz-Carlton Bar team strive very hard to offer memorable experience to all our guests. I hope we have the pleasure of welcoming you back very...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Ritz-Carlton, Beijing, is centrally situated in one of Beijing's most thriving business area - China Central Place, the hotel is 30 minutes from the Beijing International Airport and offers easy access to the city's historical and cultural landmarks. In the classic timeless and elegant Ritz-Calrton style, the hotel, designed by HBA design consultants, features 305 well-appointed guest rooms and six exquisite award winning restaurants and bars including Barolo, serving authentic Italian Cuisine; Yu, serving fine Cantonese Cuisine; Aroma, serving international cuisine throughout the day; The Ritz-Carlton Bar; The Lobby Lounge and The Davidoff Lounge. Other exclusive facilities include The Ritz-Carlton Spa, fitness centre, indoor pool with balcony, 1,100 sq.m. meeting and conference space, 648 sq.m. ballroom and the only wedding chapel inside a hotel in Beijing.Behold the Ritz-Carlton, Beijing, architecture and decor classically inspired. Whether from the full-bodied taste of Ritz-Carlton traditional afternoon tea or a refreshing spa treatment, your senses are entranced by experience. ... more   less 

Additional Information about The Ritz-Carlton, Beijing

Address: No.83A Jianguo Road, China Central Place, Chaoyang District, Beijing 100025, China (Formerly The Ritz-Carlton Beijing)
Region: China > Beijing > Guomao
Price Range: $334 - $477 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Beijing 5*
Number of rooms: 305
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Ctrip TA, Cheap Tickets, Travelocity, Marriott and Agoda so you can book your The Ritz-Carlton, Beijing reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Ritz-Carlton Hotel Beijing Huamao Beijing
Ritz Carlton Hotel Beijing
Ritz Beijing
Ritz-Carlton Beijing
Beijing Ritz-Carlton
Hotel Style:
#4 Spa Hotel in Beijing
#7 Luxury Hotel in Beijing
#9 Business Hotel in Beijing
#17 Romantic Hotel in Beijing
#34 Family Hotel in Beijing
#164 Best Value Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Beijing staff and other travellers.
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Questions? Get answers from The Ritz-Carlton, Beijing staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The club floor experience is the best.”
 of 5 bubbles RockDoc50, 13 Mar 2017 | Read review
“Excellent Hotel”
 of 5 bubbles yongpark0104, 16 Feb 2017 | Read review
“It doesn't make a difference as there is no view.”
 of 5 bubbles zwang2015, 6 Feb 2017 | Read review
“for standard room, room numbers ending with 28-35 offer the most open view”
 of 5 bubbles aclcheng, 21 Dec 2016 | Read review
“High floor”
 of 5 bubbles adtravel286, 16 Dec 2016 | Read review
5 of 5