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Xiyuan Hotel

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Xiyuan Hotel
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450 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Green Bay
Level Contributor
77 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 2 weeks ago

For a first time visit to China, I had no idea what to expect from hotels. This was my first stop on a 12 day China tour. The lobby was large and modern. The rooms were good sized, with a nice separate shower from the bathtub. Was it a little worn in spots? Yes, but certainly not dirty, just signs... More 

Helpful?
Thank travelin'gal77
Lynnwood
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 weeks ago via mobile

I stayed here for 3 nights. The bed was firm, but pillows wonderful. Slept very well. Central heating starts the middle of November in Beijing, but I found the room to be plenty warm enough. Everything except a razor is provided, including 2 bottles of water a day. The TV in my room wasn't connected properly so I used my... More 

Helpful?
Thank scrockett57
Auckland, New Zealand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 October 2016

The hotel is near the zoo and handy to the station. It is billed as a 4-5 star hotel but the rooms are in need of an upgrade. The bathroom tiles have mould in the grout. The granite around the hand basin had a big crack and wallpaper was peeling off the walls in parts.

Helpful?
Thank anneH5613IS
Chambly, Canada
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 September 2016 via mobile

This 5 stars hotel in located in Hai Dian walking distance to the subway, also walking distance to local restaurants. The room are very clean with fridge, kettle and bottle water. Bathroom are spotless, plus bath robe and slippers. In the lobby they have a restaurant where you could find good coffee and food (buffet style). Breakfast restaurant was serving... More 

Helpful?
Thank lorrainemlanglois
1 review
Reviewed 26 August 2016

The first room was wet on the floor, strong moldy smell and they said somewhere was leaking due to the rain. After changing the room, it was still moldy smell, at least the floor was dry. I cound not beleive that is 1 5 star hotel.

Helpful?
Thank Blake W
Wuhan, China
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 10 August 2016

Good location. Friendly staff. Some staff at the reception speaks good English!!!! This is unexpected in China, even in five star hotels. Rooms are standard. There are some restaurants nearby. There were not very much option at breakfast, but the choices of menu were good. The breakfast is served at the revolving hotel (though I did not see it to... More 

Helpful?
Thank Pallab938
1 review
Reviewed 27 July 2016 via mobile

Room price are okay with this location but effectiveness at front desk have to be improve. I spent over 30mins to get the key . Some of the customers are complaining about the queuing time. It seems that the front desk assistant cannot handle well. 房間價錢在這個位置可以算可以了。 但前台效率應作改善。 由我踏入這間酒店到我取到房咭。排隊超過半個小時。期間有顧客不滿,前台職員好像也沒辦法處理好。

Helpful?
Thank Victor H
Nicosia, Cyprus
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 May 2016

The Hotel is well located, but it lacks in many things, First it is very and I mean very tough to get somebody from the hotel to speak English. The Breakfast is OK not the best and remember there is two breakfast locations on the hotel the second floor one is only Chinese style breakfast and if you have a... More 

Helpful?
Thank Ricardo S
Level Contributor
63 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 November 2015 via mobile

I wanted to get morning call, i called room service, she asked me to dial another number, rather than transfer me to the number directly. After that somebody picked up my pabx phone and asked another man to talk with me. I don't know why such basic service required 3 people. My luggage was so heavy but nobody helped me... More 

Helpful?
1 Thank Sunyi A
Caen
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 13 November 2015

The hotel lobby is huge and impressive. The room was nice, with a good view over Beijing. There is a Carrefour supermarket close by the hotel, which is great for utilities shopping. The only drawback is the smell of tobacco remaining in the room (it should improve over time as the hotel is now nonsmoking).The metro is not far from... More 

Helpful?
1 Thank franckjb

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room

Additional Information about Xiyuan Hotel

Address: No.1 Sanlihe Road, Beijing 100044, China
Region: China > Beijing > Beijing Zoo
Price Range: $87 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Xiyuan Hotel 3.5*
Number of rooms: 1000
Reservation Options:
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Also Known As:
Xiyuan Hotel Beijing
Hotel Style:
#190 Best Value Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from Xiyuan Hotel staff and other travellers.
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Questions? Get answers from Xiyuan Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get the higher floors.”
 of 5 bubbles calabrese33, 13 May 2016 | Read review
“Rooms closer to the elevator have better wi-fi.”
 of 5 bubbles ILoveIreland2011, 24 May 2015 | Read review
“another hotel would be my best tip”
 of 5 bubbles markrQ9178LE, 12 Feb 2015 | Read review
“The lower floors have been renovated. Keep your 'do not disturb' sign on as well as the card on the door, or you may be woken by a surprise visit”
 of 5 bubbles paulined347, 16 Dec 2014 | Read review
“Ask for Renovated a Room ( especially Toilets )”
 of 5 bubbles Mohammad_Abrar, 16 Aug 2014 | Read review
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