The staff is amazing and super helpful at the Kerry Hotel.Hospitality is exceptional,With special thanks to Janice Chen,Who offered to check in and free upgraded our room ,She has been provided us great service.I will suggest Kerry Hotel to my friend who want to come to Beijing for travel ,And for true I will be back.
I came to Beijing to travel, it’s also my first time in Kerry hotel, because of some problem I have not been able to check-in, but Janice help me quickly solve the problem and upgrade the room for me, really thank you.
Good hotel to stay, cleaning room and efficient staff and excellent location ...Affected by the epidemic,not many guest there, but I get extraordinary care and good service from lounge. Doris could always remember my name and dietary habits,I don't need to ask to prepare my favorite wine every time. Betty help me a lot too, Once, she found a shoe repair shop for me when I needed it and thoughtfully prepared a map for me. Also thanks for Micheal, a good manager of lounge. I’ll be back in next time.
I am always impressed by the professional standards at the Kerry. Clean, efficient and excellent care in the executive lounge. The Kerry is in a great location, easy to get to via metro from Beijing Nan.
I love this Kerry very much. Not only her good location. But also there have so many nice staffs. From the front-Desk to Lounge. They are very warm-hearted and professional. Especially the Janice Doris and Betty, whom really impressed me. Check-in procedure is very simple and quick. My room has been upgraded previously. It’s a very fantastic room which I can enjoy the famous CCTV View. The lounge’s service is also extraordinary, the food are palatable and the atmosphere are comfortable. Next time I will also choose here when I come back.
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