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Shangri-La Hotel, Beijing

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Traveller (617)
Room & Suite (264)
Dining (150)
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Overview
  • Excellent66%
  • Very good27%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“garden wing”(30 reviews)
“shang palace”(16 reviews)
“chi spa”(7 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,507)
There are newer reviews for Shangri-La Hotel, Beijing
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Traveller rating
438
204
59
18
11
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438
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59
18
11
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All reviewsgarden wingshang palacechi spanew towerold winghorizon clubsummer palacein room diningthird ringexcellent hotelbusiness tripbreakfast buffetconcierge staffroom was spaciousroom rateindoor poolbusiness center
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11 - 15 of 730 reviews
Reviewed 2 weeks ago

Room If the pool Change room and sauna were not under renovation I would have given a 5 out of5 instead gotta a a4 From the beautiful lobby to the spacious rooms. Service is excellent. No problem finding english speaking staff here. Beds are wonderful...More

Thank welltravelled019
Response from ShangriLaBeijingMgmt, General Manager at Shangri-La Hotel, BeijingResponded 2 weeks ago

Dear welltravelled019, thank you for staying with us and for taking the time to share your good experience. We certainly appreciate your positive comments about our guestrooms, food and service. We look forward to welcoming you back to the hotel to experience our new renovated...More

Reviewed 2 weeks ago

The jazz trio performing in the lounge every evening between 8 pm and midnight also made for a relaxing end to the day. The room was quiet and comfortable, the food available in the restaurant is great, the staff is responsive and helpful. Would love...More

Thank Cynthia N
Response from ShangriLaBeijingMgmt, General Manager at Shangri-La Hotel, BeijingResponded 2 weeks ago

Dear Cynthia N, thank you for staying in Shangri-La Hotel, Beijing and for taking the time to share your good experience on TripAdvisor.com. We are pleased that you enjoyed your overall stay with us. We look forward to welcoming you back in the future. Thank...More

Reviewed 2 weeks ago via mobile

The Hotel Lobby at the 64th floor is small and cozy, doesnt make u feel like u re in a hotel. Rooms are just wow, was so hard to leave the suit 7321, Breakfast is very good, the couple massage at their spa is just...More

Thank soniau15
Response from ShangriLaBeijingMgmt, General Manager at Shangri-La Hotel, BeijingResponded 2 weeks ago

Dear soniau15, thank you for taking time to share your stay experience in our sister hotel - China World Summit Hotel. We look forward to welcoming you to our hotel if you have chance to visit to Beijing next time. Thank you and best regards,...More

Reviewed 2 weeks ago via mobile

This time came to Shangri-La Hotel, Beijing, just right with my birthday, hotel customer Relations Department of Crystal and Sylvia very nice to help us prepare a gift. Thank you very much for the attentive service.More

Review collected in partnership with 单个酒店
Thank gfthomas
Response from ShangriLaBeijingMgmt, General Manager at Shangri-La Hotel, BeijingResponded 2 weeks ago

Dear gfthomas, thank you for taking your time to share your stay experience with us. Your comments are very important to us and we appreciate you sharing these with us. We look forward to welcoming you again soon and if there is anything that would...More

Reviewed 2 weeks ago via mobile

Booked this hotel on a whim after having a few days off of work based on the great reviews. I went back later and realized most of the reviews were reviewed by people who’ve never posted on TA before, so most likely fake. I did...More

Thank lamedic91
Response from ShangriLaBeijingMgmt, General Manager at Shangri-La Hotel, BeijingResponded 2 weeks ago

Dear lamedic91,thank you for taking the time to share your comments about your recent stay. I do regret that some of our services and facilities did not quite meet your expectations. Perhaps if some of the disappointments encountered were brought to our attention during your...More

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Most Booked Properties in Beijing
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 135 - USD 227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Beijing
#4 Luxury Hotel in Beijing
#22 Romantic Hotel in Beijing
#24 Business Hotel in Beijing
#28 Family Hotel in Beijing
#378 Best Value Hotel in Beijing
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 135 - USD 227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Beijing
#4 Luxury Hotel in Beijing
#22 Romantic Hotel in Beijing
#24 Business Hotel in Beijing
#28 Family Hotel in Beijing
#378 Best Value Hotel in Beijing
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (617)
Room & Suite (264)
Dining (150)
Pool & Beach (24)
Amenities (64)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
Ask a question
Taie
27 February 2018|
AnswerShow all 2 answers
Response from ShangriLaBeijingMgmt | Property representative |
Dear Thutchai V, thank you for your message. The earliest check-in time is 10:30 if the hotel occupancy is allowed. Our expert Concierge colleague can provide the city tour service based on your requirement. Thank you.
0
Votes
Thippawan_Nga
23 February 2018|
AnswerShow all 4 answers
Response from ShangriLaBeijingMgmt | Property representative |
Dear Thippawan_Nga, thank you for your message. We could extend the check-out time to 2pm if our hotel room occupancy is allowed. Our Concierge staff are willing to assist you with the luggage storage. Should you need any... More
0
Votes
Nuttyslack_10
15 November 2017|
AnswerShow all 10 answers
Response from John O | Reviewed this property |
Yes, you are close to many restaurants, but most are fast food, although tasty. There are few places to visit within walking distance, and not so interesting. My suggestion is that you ask the hotel's excellent front desk... More
1
Vote
Room Tips
"both Garden and Valley Wing are great"
Read review
"We were kindly upgraded to a club room, this made a fantastic difference with our two children. Thank you"
Read review
"BasketBall Court side rooms are very nice with a good City view."
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"choose the room with garden view"
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