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Cosy atmosphere albeit a bit oldfashioned. Functional, small rooms. Well-run fitness with sizable room for group training, views, tennis court and swimming pool with a lovely setting. Entrance a bit akward “on the other side” of the building. Good breakfast.More
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Response from Jason W, Director of Guest Experience at Swissotel Beijing Hong Kong Macau CenterResponded 10 January 2018
Greetings from Swissotel Beijing.
Thank you for your comments on the recent stay with us. We value your kind feedback very much as it would assist us to serve you better in the future. We are very pleased to see that you had...More
Swimming pool was uncrowded and nice. Access to Sanlitun and Wangfujing is easy; You can walk to the Sanlitun in 20 minutes. For Wangfujing it takes less than an hour if you walk and around 20 minutes if you take a car. A metro station...More
Great location line 2 metro right out the front door, yes the rooms are in need of renovations but still clean and tidy. Breakfast selection is good and plenty of choices. My reason for 5 star is the customer service after a great day out...More
I chose to stay at this hotel because of its location. It is right at the center of Beijing city. The hotel is mire than 20+years old which it needs rennovation and upgrade. The room design was old fashion decoration. The lighting was a bit...More
Although I enjoyed my stay in Beijing, I have mixed feelings about my stay in this hotel. The room was well below standard. The entrance of the hotel is very poor. The staff are friendly, although their English is poor. Surprisingly the food was excellent.More
Response from Jason W, Director of Guest Experience at Swissotel Beijing Hong Kong Macau CenterResponded 21 December 2017
Warm greetings from Swissôtel Beijing.
We would like to thank you for taking the time to sharing your mixed feelings experience. Please allow us to sincerely apologize for not meeting your expectations.
We have learnt from your survey that we failed to impress...More