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Mercure Beijing Downtown

Agoda.comUSD 90*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 110*
USD 90*
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USD 91*
USD 91*
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Mercure Beijing Downtown
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344 Reviews from our TripAdvisor Community

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Showing 196: English reviews
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Irvine, California
Reviewed 4 days ago NEW

The hotel was very nice, and the breakfast was incredible! Their breakfast buffet had everything - eggs, bacon, sausages, yogurt, cereal, fruits, pastries, fried rice, dumplings, congee, noodles, vegetables, fish and so much more. Some of the items changed daily so you don't bet tired of it if you stay consecutive days. I also saw they have a nice indoor...

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Helpful?
Thank Regina C
Boston, Massachusetts
Reviewed 5 days ago NEW

Nice facility, nice location, nice meals (especially breakfast), and the staff is very helpful. Hotels in China can be less helpful to foreign travelers. Not here. A sister hotel in Shanghai didn't do as well.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank M7106IMroberta
Kaohsiung, Taiwan
Reviewed 1 week ago

Front desk very efficient, rooms clean, staff friendly, good breakfast. Traffic around the hotel can be bad at times so plan accordingly. Seems to be a hotel that a lot of tour groups use and they are used to a lot of people coming and going.

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Helpful?
Thank rooddo1
Beijing, China
Reviewed 1 week ago

"Real" Non Smoking Policies just arrived to Beijing a year ago... So don't expect a very clean and lavender smelling hotel... Mercure Downtown is OLD (yes...) but its location its one of the best (for the price) around this area. Concierge and Staff are quite friendly (they can arrange taxi, private transport, guided tours, etc..), their buffet breakfast is not...

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Helpful?
Thank MikeFlox
Mercure_Beijing, Front Office Manager at Mercure Beijing Downtown, responded to this review

Dear Mikeflox, First of all, thank you for choosing to stay with us and sharing your comments, we apologize for the unpleasant experience that you encountered during your visit and very much delighted to learn that our Concerige and Culinary team have impressed you during you stay. Once again, thank you for staying with us and wish you good day....

Reviewed 1 week ago via mobile

We had a good holiday its a shame this hotel treats westerners like mugs. Cold swimming pool , constant smell of smoking in our room , hot room , bad air conditioning. Hot tub turned off in the mens. Its just a joke the manager would keep turning off the heating in the pool when we didn't use it for...

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Helpful?
Thank reikazen
Mercure_Beijing, Front Office Manager at Mercure Beijing Downtown, responded to this review

Dear Reikazen, We do regret that you have experienced such hotel and room condition and therefore we sincerely apologize. Your comment has been brought up to our executive management's attention. In the meantime we thank you for taking time to let us know your experience. Comments like yours are helpful in discovering the areas in which we needs to improve....

Reviewed 1 week ago via mobile

The hotel rooms were fantastic ... We stayed in a junior suite for 12 nights ..lovely and quiet . i wouldn't want to go in the summer there is no air-conditioning ... We had a unit delivered but it only heated the room more .near the subway and far enough out of the city to be quiet and enjoy the...

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Helpful?
Thank Claire S
Mercure_Beijing, Front Office Manager at Mercure Beijing Downtown, responded to this review

Dear Mrs. Smith, Thank you for choosing to stay with us and sharing your comments with our TripAdvisor community. We apologized for the unpleasant experience that you encountered during your visit. Rest assured, we will continue to work hard in completing some facilities maintenance as we speak. In the meantime, we are delighted to learn that our Food and Beverage...

Adelaide, Australia
Reviewed 2 weeks ago via mobile

The hotel itself was lovely - the rooms are terrible! Stuffy (even opening the tiny little window did not help and the aircon is switched off and not able to be used in April) and in need of a facelift. The bathroom was full of mould and the glass window separating the bathroom from the bedroom is a terrible idea!...

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Helpful?
Thank wanderlust1285
Mercure_Beijing, Front Office Manager at Mercure Beijing Downtown, responded to this review

Dear wanderlust1285, Thank you for sharing your comments with our TripAdvisor community, we are delighted to learn that our Food and Beverage team have impressed you during you stay and sincerely apologized for the unpleasant experience of our guest room, as we speak our Housekeeping manager is now proceeding to plan for a new cleaning program to demonstrate Accor hospitality...

Hong Kong, China
Reviewed 4 March 2017 via mobile

I spent one night there as I was attracted by the location and price. This hotel is old, it smelt cigarette in the room and the bathroom, the furniture and carpets look dirty. Staff was barely speaking English. I came with my Accor Card at the Accor card counter for priority checking and they told me I would have to...

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Helpful?
Thank HKFrench
Mercure_Beijing, Front Office Manager at Mercure Beijing Downtown, responded to this review

Dear Sir&Madam, Thank you for your feedback in relation to your recent stay at our hotel. I was very disappointed to learn that you had an unsatisfactory stay experience. Please accept my sincere apologies for those areas where we have fallen short of your expectations. I noticed that you are our Member , I will investigated about it and re-focus...

Beijing, China
Reviewed 8 January 2017

I liked this hotel, even hotel looks old enough, breakfast had many varieties and front office staff is friendly. Most of them are not good at English but they try to help when you ask for. Gym looks new with many nice equipment, I stayed with advance rate and I enjoyed here.

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Helpful?
Thank OliviaKissKissKiss
Mercure_Beijing, Front Office Manager at Mercure Beijing Downtown, responded to this review

Dear OliviaKissKissKiss, Thank you very much for your valuable feedback pertaining to our service and facilities, we are delighted to learn that our new gym have impressed you during you stay. Once again thanks for sharing your comments and look forward to seeing you back in the near future. Best regards, Klug Front Office Manager

China
Reviewed 3 January 2017

I arrived before check in time and the front desk personnel were very helpful in giving me the room right away. I also used the concierge services for taxi and this was really helpful. Breakfast was included in the room price and was really good with a lot of options, both western and chinese style. There are two buildings with...

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Helpful?
1Thank w0rldturist
Mercure_Beijing, Front Office Manager at Mercure Beijing Downtown, responded to this review

Dear w0rldturist, We appreciate you taking time to share your positive feedback of our service with our TripAdvisor community. Thank you for acknowledging the concierge and our breakfast. They will be very motivated to hear your compliments. Once again, Thank you for staying at Mercure Beijing Downtown and look forward seeing you back again. Regards, Klug Front Office Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Mercure Beijing Downtown is a garden style hotel situated in Beijing CBD. It is walking distance to Beijing subway and 30 min drive to Beijing airport. Landmarks such as Silk Market and World Trade Center are nearby. The hotel offers free access to its leisure facilities and private parking. Internet access is also complimentary. It features duplex sets, exclusive in the CBD and the largest 4 star meeting facilities. Guests can also enjoy a free shuttle to CBD every morning. The hotel has an open-kitchen style Western restaurant and a Chinese Restaurant specializing in Cantonese cuisine. ... more   less 

Additional Information about Mercure Beijing Downtown

Address: No.16A West Dawang Road, Chaoyang District, Beijing 100124, China
Region: China > Beijing > Guomao
Price Range: $94 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Beijing Downtown 4*
Number of rooms: 373
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Booking.com, Expedia, Travelocity, Hotwire, Ctrip TA, Agoda, Hotels.com, TripOnline SA, Priceline, Cheap Tickets and HotelQuickly so you can book your Mercure Beijing Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Beijing Downtown Hotel Beijing
Hotel Style:
#62 Best Value Hotel in Beijing
#102 Luxury Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Beijing Downtown staff and other travellers.
10 questions
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Questions? Get answers from Mercure Beijing Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are quite alike”
MikeFlox, 16 Apr 2017 | Read review
“Ask for a room on the front of the hotel, it faces the motor lobby after a certain time there is no traffic coming in or out so it's quiet.”
J4654DTcraigh, 1 Nov 2016 | Read review
“Convenient transportation”
rayx111ao, 23 Aug 2016 | Read review
“the street besides the hotel hasa lot good local restaurants with tasty food and cheap price.”
Carlton1203, 6 Jun 2016 | Read review
“Park view rooms are nice”
vfw2016, 27 May 2016 | Read review
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