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Ascott Raffles City Beijing

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#107 of 6,450 Hotels in Beijing
Certificate of Excellence
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1 room 2 adults 0 children
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Ascott Raffles City Beijing
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118 Reviews from our TripAdvisor Community

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Showing 62: English reviews
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Beijing, China
Reviewed 1 week ago

Nice hotel, they are good location in Beijing, have good facilities! I have stay Ascott many times, thay have very helpfully staff . I will choose your hotel next time. Thanks for your staff member Mandy Tony Dora....

Review collected in partnership with this hotel
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Helpful?
Thank dienchih
Yuanyuan-monica, 经理 at Ascott Raffles City Beijing, responded to this review

Thank you for stay with us at Ascott Raffles City Beijing! To provide you a home away from home is always our commitment. Hope to have another opportunity to accommodate you in our property again!

Singapore
Reviewed 4 weeks ago

The hotel is not really a hotel but an apartment. It has all the amenities though. Breakfast was included in my booking and was rather worth the price. The train station and the shopping arcade is just downstairs. So it is convenient. From the airport, it will take about 45mins cab ride with no jam. With the jam on the...

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Helpful?
Thank JemnJo
Yuanyuan-monica, 经理 at Ascott Raffles City Beijing, responded to this review

Thank you very much for your feedback! To provide you a home away from home is our commitment. Hope to have another opportunity to accommodate you in our property again!

Singapore, Singapore
Reviewed 18 March 2017

I am very surprised how substandard the service level is from the property. The bad services were encountered multiple times at different points. What a shame, a good property and excellent location is brought down by such terrible service.

Review collected in partnership with this hotel
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Helpful?
Thank VvFox
Yuanyuan-monica, 经理 at Ascott Raffles City Beijing, responded to this review

Dear guest, thank you for your feedback! Truly sorry for the unpleasant experience caused to you! Please kindly be assured that we will focus on the service level delivered to guests. Hope to have another chance to make a better one for your next trip!

Bengaluru, India
Reviewed 3 March 2017

Next to the metro station so connectivity is excellent. Also if you are traveling light you can take the airport express which is available nearby. Close to most of the tourist attractions. There is a mall in the same building with all options including food. They provide only 1 breakfast even if it is booked for two people in a...

Review collected in partnership with this hotel
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Helpful?
Thank Dipu B
Yuanyuan-monica, 经理 at Ascott Raffles City Beijing, responded to this review

Dear guest, thank you for you feedback and support to us! Hope to welcome you again in our residence!

Beijing, China
Reviewed 3 February 2017

My stay was great, I have no complains at all. Excellent staff service. Very nice confortable rooms, great location. Useful kitchen with appliances. The location is very convenient. Child Friendly, good amenities

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Helpful?
Thank mariajosea615
Toronto, Canada
Reviewed 30 October 2016 via mobile

I went to visit a friend in Beijing last year. To say I really didn't like Beijing would be an understatement. 25 million people in that amount of space should not be allowed. The respite to my visit though was the hotel. Being from Canada it was pretty difficult for me to navigate things by myself, but the hotel staff...

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Helpful?
Thank 66_JAC
cindyli2012, 经理 at Ascott Raffles City Beijing, responded to this review

Thank you very much for choosing Ascott Raffles City Beijing as your accommodation during your holiday in Beijing. It is always encouraging for us to learn that our valuable guests are satisfied with our service, we hope that we will have the pleasure of welcoming you again in the near future.

UK
Reviewed 1 October 2016

stayed for 2 months in summer - apartments are v comfortable, well equipped, serviced and supplied with toiletries, washing powder, water etc. everything worked exactly as it should. front desk staff are very helpful and friendly. the gym is one of the few I've used in China that actually has working aircon

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Helpful?
Thank GayleUK
cindyli2012, 经理 at Ascott Raffles City Beijing, responded to this review

Great to hear from you after your two months stay with us. Thank you very much for the feedback. We look forward to welcoming you in Beijing again.

Reviewed 19 September 2016

they have free sweets. there is a swimming pool.they have free breakfast. it is also free for takeaway.it can also have free room service to tidy the room.it was connected to a shopping centre. we can buy a lighter to light birthday candle at the supermarket.

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Helpful?
Thank Zachary Tan Jun... Z
cindyli2012, 经理 at Ascott Raffles City Beijing, responded to this review

Thank you very much for taking the time to write this review. It is greasat to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again.

Hong Kong
Reviewed 15 September 2016

We stayed in a one bedroom apartment for two weeks. The location is unbeatable. Raffles Ascott offered us with 360 degrees of convenience - right in the leart of the CBD, on top of the Dongzhimen Metro station, where airport express and metro lines no. 2 and 13 meet; 5 storeys of carpark with plenty of visitor carparking spaces; a...

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Helpful?
Thank Bunnysnaky
cindyli2012, 经理 at Ascott Raffles City Beijing, responded to this review

Thank you very much for choosing Ascott Raffles City Beijing as your accommodation during your holiday in Beijing. It is always encouraging for us to learn that our valuable guests are satisfied with our service, we hope that we will have the pleasure of welcoming you again in the near future.

Bengaluru, India
Reviewed 17 August 2016

Centrally located, well connected to the mall and the subway. The room was clean with an incredible view. Very friendly and helpful staff, they translated our requirements to our driver. Overall a pleasant experience.

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Helpful?
Thank Tamf1
cindyli2012, 经理 at Ascott Raffles City Beijing, responded to this review

Thank you very much for your feedback and compliment. I am very glad to know that you had enjoyable stay with us. Looking forward to welcoming you. Have a nice day!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Ascott Raffles City Beijing

Address: No.1-2 Dongzhimen South Street, Dongcheng District, Beijing 100007, China
Region: China > Beijing > Beijing Workers' Sports Complex
Price Range: $219 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ascott Raffles City Beijing 4.5*
Number of rooms: 162
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Also Known As:
Ascott Raffles City Beijing Hotel Beijing
Hotel Style:
#45 Business Hotel in Beijing
#95 Luxury Hotel in Beijing
#166 Best Value Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from Ascott Raffles City Beijing staff and other travellers.
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Questions? Get answers from Ascott Raffles City Beijing staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Floor”
  • a room with a view
  • sitting room
  • bathroom
Bunnysnaky, 15 Sep 2016 | Read review
“The room is in good condition general speaking. Very big and useful refrig ”
ManulL_13, 28 Jul 2016 | Read review
“Best rooms are the larger units but also more expensive.”
yeelaml2015, 20 Apr 2016 | Read review
“All the rooms are good”
thebigd6045, 14 Apr 2016 | Read review
“Ask for the higher floors.”
lordsom, 22 Nov 2015 | Read review
5 of 5