Amazing attention to detail from the Gold staff including a surprise birthday cake. These people do their homework. And the concierge team led by John, the Ambassador, could not have been more helpful or knowledgeable. Thank you for making this a great stay.

I stayed 11 nights at the Fairmont, and upgraded to the gold club the second day. Even without the upgrade, my room was spacious and lovely. The bed was comfortable and the bathtub was perfect for soaking after hot steamy days with temperatures consistently above...More

Spent the last 3 days of my business trip with my daughter. Rayne, the manager at Lunar 8 was amazingly attentive to our every need. Made us feel very special. John, the Fairmont ambassador, is an amazing man. Interesting, knowledgeable, and a very informative.

We arrived in Beijing at 4.30am, and were warmly greeted by the staff upon arrival. For the next three days, various members of the team impressed us with their attention to detail and by taking initiative to make our stay as pleasant as possible. The...More

I never write reviews but I feel I need to write about my dinner and dining experience at the Cut in the Fairmont hotel in Beijing. I have been traveling around the world for business for over 20 yrs ,staying, dinning, eating and drinking in...More