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Golden Phoenix Hotel Beijing

#3,557 of 6,449 Hotels in Beijing
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Golden Phoenix Hotel Beijing
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187 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Macclesfield
Reviewed 23 April 2013

Air China put me in here when their delayed flight caused me to miss my connecting flight. I can think of no other reason to stay there. The reception staff were rude and inefficient and then asked for 150 yuan if I wanted a room to myself. The room looked OK, if a bit shabby, but it was cold, even...

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3Thank JackandWillsMum
Phoenix, Arizona
Reviewed 14 April 2013

Missed connecting flight to LAX. Spend the 25 dollars (US) for upgrade to single room - skip the sharing. Catch shuttle earlier than they tell you to - there was quite a back up - and my guess is if you are with a large group of stranded passengers, would make the shuttles full. Rooms were clean, spent a couple...

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2Thank paulmphx
Bamaga, Australia
Reviewed 1 March 2013

Golden Phoenix is definitely not the worst hotel that I have stayed in but it is far from the best. I think like 90% of people who stay there, we only stayed there after we missed our connecting Air China flight. They couldn't get us on another flight the same day so we had to travel the next day instead...

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Thank VeganMummy
Washington State
Reviewed 10 January 2013

My wife and I were placed in this hotel by Air China after we arrived late from New Delhi and missed our connection to Vancouver, BC. Although the hotel was pretty well organized to accept the dozens of travellers who were also stranded due to the delay, the demeanor of the staff suggested that most of their hotel management training...

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2Thank Voyageur10
Reviewed 3 December 2012

Arrived at the airport at midnight and had arranged a hotel pick up that didn't arrive. When I eventually got to the hotel it was freezing inside , room was adequate but not clean and bed was solid. Had running water sounds constantly and was woken at 1am and then 2am with waiters trying to give me cans of coke!!...

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1Thank Kurablue
Quito, Ecuador
Reviewed 25 September 2012

We tried to find a good airport hotel on trip advisor, but our flight had been canceled later in the day and we wanted to find something out near the airport so that it wouldn't be a hassle the next morning. This was pretty much the last option and so we took it, despite the horrible reviews on here. Ok...

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Thank eukahle
Bangkok, Thailand
Reviewed 19 August 2012

July 28th we stranded in this run-down hotel as Air China wasn't willing to book us to alternative connecting flight. We only met frustrated Air China customer so it seems that this place is mainly making business with unsatisfied Air China customers. The room we got would have satisfied maniacs for DNA fingerprints. The twin beds were full of all...

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1Thank Tyrolians
Copenhagen, Copenhagen, Denmark
Reviewed 4 July 2012

Single most infuriating hotel experience of my life. We stayed at the hotel between two connecting flights. We arrived at Beijing airport late night, and had to leave early morning. First problem: The airport shuttle didn´t pick us up on arrival. When we called the hotel, the staff didn´t speak english, so we couldnt explain the problem. After getting help...

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2Thank Johan S
Chicago, Illinois
Reviewed 3 July 2012

As so many other people, I was forced to stay here due to a delayed Air China flight. The room smells, there are stains everywhere and I already got bitten on my hand within 5 minutes of being at the hotel. Air China (or the hotel?) makes you pay 150 RMB if you don't want to share a room with...

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1Thank stucktraveller
Geneva2009
Reviewed 25 June 2012

As many other comments about this hotel, I also HAD to stay there because Air China organised it due to flight delay. Shuttle is very far within the airport. Staff at the hotel is unfriendly and rude. Food is a choice before starving - otherwise, pass. Rooms are just about acceptable (mattress consists of a very thing something). Watch out:...

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4Thank Geneva2009

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Restaurant
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Golden Phoenix Hotel Beijing

Address: 27 Litian Road, Beijing 101317, China
Region: China > Beijing > Beijing Capital International Airport
Price Range: $69 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Phoenix Hotel Beijing 4*
Number of rooms: 405
Reservation Options:
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Hotel Style:
#394 Luxury Hotel in Beijing
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay & stop at either Langham or Hilton”
988duncanw, 28 Feb 2017 | Read review
“If you face the front of the hotel on the 7th floor you get a great view of approaching aircraft”
BrettB258, 10 Nov 2016 | Read review
“don't go to this hotel!!”
davidslack1960, 18 Oct 2016 | Read review
“Avoid the hotel”
Bunmi77073, 6 Jul 2016 | Read review
“Costs £17 to upgrade to single room if you don't want to share with a random stranger”
londonkent1974, 10 May 2016 | Read review
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Prices are for 1 room, 2 adults
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