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Crowne Plaza Beijing International Airport

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Crowne Plaza Beijing International Airport
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784 Reviews from our TripAdvisor Community

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Showing 478: English reviews
Reviewed yesterday NEWvia mobile

Overall great service! especially Concierge, Reception and lobby bar. Hotel staffs here look much happier than other hotel. Happy employee, happy customer. Special thanks to Ms. Dong Xiao Yu from lobby bar, She was so helpful and very friendly. She helped to solve a problem very quickly.

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Helpful?
Thank Travelae
Reviewed 2 days ago NEWvia mobile

Spacious and clean rooms. Room service has improved compared to last visit and staff could communicate better in English. Food tastes average and price is nominal. Internet speed and coverage has improved.

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Thank Anoop V
Cincinnati, Ohio
Reviewed 5 days ago NEW

The hotel staff members that I interacted with were very pleasant and accomodating. When I had a concern about the temperature in the room they quickly moved me to another room that was more comfortable. At breakfast Mariona was very attentive to the guests ensuring they had a nice experience.

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Thank stewey2016
CP_Airport, Public Relations Manager at Crowne Plaza Beijing International Airport, responded to this review

Dear guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Beijing International Airport. We are very glad to know that our staff and service helped in making your visit enjoyable. Our team will continue to improve in order to ensure we create a rewarding experience to all our guests....

Sydney, Australia
Reviewed 5 days ago NEWvia mobile

Arriving later after a flight from Sydney via Hong Kong the most difficult thing about this hotel is finding the shuttle bus outside the airport at Beijing down on the level 5 arrivals road. I just made the 2300 run (every half hour but needs to be booked) but it's not a best first impression- the buses need a bit...

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Thank Chris H
Durham, United Kingdom
Reviewed 1 week ago

fantastic rooms in this hotel, the breakfast is excellent but their is no bar of sorts, the lobby serves drinks and bar food but the open nature of the lobby makes it not comfortable. Overall I would go back but would like to go to a bar outside the hotel

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Thank PaulG5555
Reviewed 1 week ago via mobile

Staying here for Fri weekend. Reasonable room rate and fair room condition. Location is close to airport and ISB International school where my kid has basketball games this weekend. Some shops and restaurants nearby, but not as convenient as other hotels in downtown.

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Thank Steven P
CP_Airport, Public Relations Manager at Crowne Plaza Beijing International Airport, responded to this review

Dear Guest, Thank you for taking the time to post your comments on Tripadvisor, we appreciate your constructive feedback and sincerely apologize for any inconvenience we may caused to you. In addition to being a business Hotel conveniently located to many of the Fortune 500 companies in the Capital Airport district, we also provide the shuttle bus service between the...

Brooklyn, New York
Reviewed 2 weeks ago

The hotel was a great choice for my 17-hous in Beijing. The staff was very accommodating, the room was clean. I felt safe to be there. I didn't have time to use the amenities (arrived at 2am and checked out at 10am). The one thing I would say is that I saw no signs at the airport for "hotel shuttles"...

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Thank pinnytravelr
Melbourne
Reviewed 2 weeks ago via mobile

Went there a couple of times within a week. Only issues with this hotel relate to two items. 1) its very cold in the lobby and 2) the day manager had to sort out some stuff that related to very bad staff and mangement training. Twice! Had a booking, confirmed, but could not get into the room until after midnight....

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Thank Skeggles
Reviewed 2 weeks ago via mobile

Unstable Internet Connection , great breakfest and room . Also skme People speak less than average english , which makes it hard to communicate with the workers. The lobby is huge and looks nice . The gym looks great and awesome.

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Thank Kristofer P
Iowa
Reviewed 3 weeks ago

Overall a nice place to stay the food was great and the hotel relatively quiet if you are traveling through Beijing. I have stayed there a few times, the staff are friendly and great and they offer a shuttle to the airport.

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Helpful?
Thank Catherine L

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Crowne Plaza Beijing International Airport is 'The Place to Meet' with its convenient location across from the New China International Exhibition Center, Beijing Airport Industrial Park, and only 15 minutes away from the International Airport, and complimentary shuttle bus service between airport and the hotel, and should be reserved in advanced. The hotel is in the neighborhood of Beijing s largest expatriate residential community with many surrounding restaurants of varied international cuisines. Wangjing business district is a 20 minute- drive, and the CBD is 25 minutes away via expressway. The hotel provides complimentary 24-hour operating shuttle bus, which runs to Beijing Capital International Airport and should be reserved in advance. 600 well-designed rooms and suites offer the Crowne Plaza standard of comfort. A total area of 1,700 square metres meeting facilities and the largest hotel garden of Beijing provide flexibility for meetings and events. The Crowne Meetings Director and dedicated meetings specialist provide a convenient single point-of-contact for all your meeting requirements. Three restaurants offer classic cuisines to please all palates. Recreational and leisure facilities such as bar, gym, heated indoor pool, outdoor tennis courts as well as spa are also available to help make your stay even more enjoyable. ... more   less 

Additional Information about Crowne Plaza Beijing International Airport

Address: No.60 Fuqian First Street, Tianzhu, Shunyi District, Beijing 101312, China
Region: China > Beijing > Beijing Capital International Airport
Price Range: $161 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Beijing International Airport 4.5*
Number of rooms: 600
Reservation Options:
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Also Known As:
Crowne Plaza Beijing
Beijing Crowne Plaza
Hotel Style:
#46 Spa Hotel in Beijing
#79 Luxury Hotel in Beijing
#138 Best Value Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Beijing International Airport staff and other travellers.
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Questions? Get answers from Crowne Plaza Beijing International Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all the rooms were pretty good”
 of 5 bubbles 616catherinel, 16 Nov 2016 | Read review
“take the rooms facing road as backside rooms don't have much view”
 of 5 bubbles Nareshparekh, 11 Nov 2016 | Read review
“The rooms directly facing the streets can get noisy sometimes.”
 of 5 bubbles yyangcn, 23 Sep 2016 | Read review
“Try to check-in early.....”
 of 5 bubbles wetfoot, 4 Sep 2016 | Read review
“Higher floor lend better views and is a bit more quiet.”
 of 5 bubbles ECC88, 31 Aug 2016 | Read review
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