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The Westin Beijing Chaoyang

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#34 of 6,437 Hotels in Beijing
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The Westin Beijing Chaoyang
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1,153 Reviews from our TripAdvisor Community

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Showing 698: English reviews
Hamburg
Reviewed 16 December 2009

Stayed at the Westin Beijing Chaoyang for three nights and found the location is pretty convenient for all the main modern and chic places in Beijing, for example San Li Tun, Liang Ma Qiao, 798 and so on. Despite some reviews here, I found service quite good, it was excellent without being too obtrusive. Staff were all quite friendly, smiling...

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Thank Raifinho
westin_BJ_chaoyang, management at The Westin Beijing Chaoyang, responded to this review

Dear guest, thank you for letting us know how we did during your recent stay in our hotel and we are happy that you rated us so highly. The team and I look forward to your next visit and look forward in providing future renewing stays for you. Be Well, Be Westin!

Singapore, Singapore
Reviewed 16 December 2009

Excellent services as expected of a Westin. I was given an upgrade to a corner suit on account of my Platinum status with the Starwood Hotel group and found everything in perfect order. Although we opted to check-in at the lobby instead of the executive club but service was without fault. Mr. Kobe Li from the executive club responded to...

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Thank LeoFishSingapore
westin_BJ_chaoyang, management at The Westin Beijing Chaoyang, responded to this review

Dear guest, thank you for letting us know how we did during your recent stay in our hotel and we are happy that you rated us so highly. The team and I look forward to your next visit and look forward in providing future renewing stays for you. Be Well, Be Westin!

Los Angeles
Reviewed 15 December 2009

I had a great time staying at Westin Chao yang in Beijing and felt very lucky that it snowed on my last day. Had a deluxe room for a pretty good price and the room is quite spacious. Met very professional and accommodating staff, my special request was executed very well and I pretty much liked the whole atmosphere of...

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Thank alexchen1201
westin_BJ_chaoyang, management at The Westin Beijing Chaoyang, responded to this review

Dear guest, thank you for letting us know how we did during your recent stay in our hotel and we are happy that you rated us so highly. The team and I look forward to your next visit and look forward in providing future renewing stays for you. Be Well, Be Westin!

Greater Manchester, United Kingdom
Reviewed 4 December 2009

Stayed here whilst on a Far East Tour. Fantastic Hotel... At the danger of repeating what has already been said I have to agree with the review written just before mine ! I agree with all the comments especially those regarding the room! No complaints at all... and I struggle to understand how people found faults ?... Perhaps I was...

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2Thank TheGeez
westin_BJ_chaoyang, management at The Westin Beijing Chaoyang, responded to this review

Dear guest, thank you for letting us know how we did during your recent stay in our hotel and we are happy that you rated us so highly. The team and I look forward to your next visit and look forward in providing future renewing stays for you. Be Well, Be Westin!

Brussels
Reviewed 29 October 2009

I've been travelling to and even occasionally living in Beijing for over 25 years; this is the best business hotel I've stayed in there in several years. Beijing is huge so you need to make sure it's the right area for you, but if you want or need to be in Chaoyang this is an excellent location, convenient for a...

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Thank WaziMom
westin_BJ_chaoyang, management at The Westin Beijing Chaoyang, responded to this review

Dear guest, thank you for letting us know how we did during your recent stay in our hotel and we are happy that you rated us so highly. The team and I look forward to your next visit here in our beautiful city Be Well, Be Westin!

London
Reviewed 14 October 2009

The hotel is located about 20 minutes from the city centre opposite the Lufthansa centre, near lots of other large hotels and by the motorway. I'm sure the location is fine if you have business in the area and you just need a hotel base but otherwise it's not great. I have to admit I'm shocked to learn that the...

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Thank Gunner7
westin_BJ_chaoyang, management at The Westin Beijing Chaoyang, responded to this review

Dear Guest, thank you for letting us know how we did during your recent stay with us and we are disappointed to learn that your stay with us was far from uplifting. Please accept our apologies for the unpleasant experience you incurred. We will look into the mini-bar issue to ensure future such incidences do not take place. We appreciate...

London, United Kingdom
Reviewed 2 October 2009

The Hotel is a really 5 stars Hotel, great Lobby, great Rooms, clean and full of amenities. A few interesting bars and restaurants, Club Floor is spacious and confortable. The only minus is the place, not so central as for example the Grand Hyatt. Price is on the high range but in Beijing if you want quality you must be...

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Thank GDP1967
westin_BJ_chaoyang, management at The Westin Beijing Chaoyang, responded to this review

Dear guest, thank you for letting us know how we did during your recent stay in our hotel and we are happy that you rated us so highly. The team and I look forward to your next visit and look forward in providing future renewing stays for you. Be Well, Be Westin!

Huntsville, AL
Reviewed 25 September 2009

Okay, I spent 14 nights at this hotel on a recent business trip as it was within walking distance to business meetings and here's my take... Despite the staff''s lack of language fluency they go out of their way to accomodate the guests almost to the point of being too deferential. This is probably due to a management policy and...

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1Thank Omniscient1
westin_BJ_chaoyang, management at The Westin Beijing Chaoyang, responded to this review

Dear guest, thank you for letting us know how we did during your recent stay in our hotel. Our apologies for the odors you encountered whilst staying with us which was unfortunately due to some minor rectification works taking place. Steps have been taken to ensure such cases do not occur in the future. Thank you again. Be Well, Be...

piacenza
Reviewed 14 September 2009

Westin Beijing hotel is the evidence of how improvements could be achieved by designing new hotels. Staying here I experienced impressive large rooms (60 sqm), high-tech equipped (working desk, bath wall windowed to the bed, rainforest shower,...) and really soundproof which for me is a must. Moreover a state-of-art fitness equipped with Techno-gym top-quality treadmills, sauna and steam bath with...

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Thank lonedj
westin_BJ_chaoyang, management at The Westin Beijing Chaoyang, responded to this review

Dear guest, thank you for letting us know how we did during your recent stay in our hotel and we are happy that you rated us so highly. The team and I look forward to your next visit and look forward in providing future renewing stays for you. Be Well, Be Westin!

Sydney, Australia
Reviewed 13 September 2009

Stayed at the Westin Chaoyang in March 09 for 3 nights. We had just checked out of The Regent Hotel in Beijing so our expectations were very high. Upon arrival we had issues with our requests with the front desk staff and on top of this they were rude. My initial thought was to leave however we were pushed for...

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1Thank beataO
westin_BJ_chaoyang, management at The Westin Beijing Chaoyang, responded to this review

Dear Guest, Dear Guest, thank you for letting us know how we did during your recent stay with us and we are disappointed to learn that your stay with us was far from uplifting. Please accept our apologies for the unpleasant experience you incurred with in contact with our front office. We will re look into the training of the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Beijing Chaoyang is ideally located in the heart of Beijing and only a 25-minute journey from Beijing Capital International Airport. Commercial and shopping centres are also nearby. Hotel features 550 guest rooms and suites, Westin Executive Club facilities, offers 8 entertainment and dining options, 11 meeting rooms for events of various sizes and the signature Heavenly Spa. ... more   less 

Additional Information about The Westin Beijing Chaoyang

Address: No.7 East Third Ring North Road, Chaoyang District, Beijing 100027, China
Region: China > Beijing > Beijing Workers' Sports Complex
Price Range: $216 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Beijing Chaoyang 5*
Number of rooms: 550
Reservation Options:
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Also Known As:
The Westin Beijing Chaoyang Hotel Beijing
Westin Beijing Chaoyang
Beijing Westin
Hotel Style:
#22 Spa Hotel in Beijing
#28 Business Hotel in Beijing
#32 Luxury Hotel in Beijing
#54 Romantic Hotel in Beijing
#55 Family Hotel in Beijing
#158 Best Value Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Beijing Chaoyang staff and other travellers.
4 questions
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2 months ago
Taos, New Mexico, United States
over a year ago

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Questions? Get answers from The Westin Beijing Chaoyang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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