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The Westin Beijing Chaoyang

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#36 of 6,208 Hotels in Beijing
Certificate of Excellence
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1,110 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Beijing Chaoyang
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Showing 675: English reviews
Tianjin, China
Reviewed 1 November 2016

I visited this hotel nearly a year ago and I am glad I returned. We had a wonderful stay ant the service was amazing. The team had a great surprise for me as I recently joined in on a run and a picture frame of my crossing the arrival was on the table, near the welcome amenity. What a great...

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Helpful?
Thank MLLeclerc
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear MLLeclerc, Thanks for your kind comments and we are also very glad to welcome you back! It was pleasant to know that you liked our special surprise for you. All of us at The Westin Beijing Chaoyang are passionate about providing extraordinary staying experience to our guest. We hope to see you again soon. Be Well, Be Westin! David...

London, United Kingdom
Reviewed 31 October 2016 via mobile

I recently enjoyed six nights at the Weston Chaoyang and can't really fault anything. The location is great - right by subway and it is also always easy to get a taxi. Staff are hard working, friendly, helpful and speak some English. Rooms very large, bathroom great. Always tidy and clean. Bed is super comfortable and the hotel is quiet,...

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Helpful?
Thank jkp204
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear jkp204, Thanks for your kind comments about your recent stay with us. So glad you were able to experience our signature “Well Being” hospitality. If there is anything we can do to enhance our service please let us know. We look forward to seeing you soon. Be Well, Be Westin! David Ness General Manager The Westin Beijing Chaoyang

Stockholm, Sweden
Reviewed 30 October 2016 via mobile

Just had a great stay at the Westin Chaoyang Hotel. The room was nice, the bed was great (as always) and nice service. We had lounge access and the food was really good. It became our dinner one night and had a mix of western and Chinese foods to select from. The only drawback is that the staff could do...

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Helpful?
Thank AmmiStockholm_Sweden
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear AmmiStockholm_Sweden, Thank you for taking the time to share your experience on TripAdvisor. It was pleasant to know that you enjoyed your stay with us. We also appreciate your feedback about our staff’s English proficiency and I have already addressed these issues with our relevant departments. If there is anything else we can do to enhance our service please...

Reviewed 28 October 2016

This is an excellent hotel: rooms are well designed and well furnished. Comfortable beds and pillows (not as common as one would hope), and a good bathroom. Provision of extras (toothpaste, shampoo, bottled water etc) is generous and high quality. Wifi is easy and quick. Lifts are plentiful enough there are no serious delays. The hotel is well placed for...

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Helpful?
Thank Richard B
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear Richard B, Thanks for your kind comments about your recent stay at The Westin Beijing Chaoyang. So glad to hear that you had a great time with us. Thank you in particular for letting us know the specifics that made your stay a good one. We do get many great comments about our signature Heavenly Beds and our convenient...

Reviewed 28 October 2016

I stayed at the Westin Beijing Chaoyang at the Third Ring Road near the Embassy Row from September 16th to 25th (9 days), 2016. This is my sixth stay at the hotel. Though I am HHonors member and there is a Hilton on the opposite side of the road to this hotel, I always stayed at this property and loved...

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Helpful?
Thank Venkata R. P
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear Venkata R. P, Just wanted to thank you for your recent stay! We really appreciate you shared our guest-friendly features, such as convenient location, Gear Landing Program and impeccable service, to other travelers who don’t know our hotel as well as you do. Your kind reviews are the greatest encouragement for our team member and I have already shared...

Hong Kong, China
Reviewed 23 October 2016

the location is perfect if you are on business trip in Beijing. Near embassy and Sanlitun, where most pubs are located. They also provide super food selection. I feel this is a very healthy and organic hotel

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Helpful?
Thank lsrstranger
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear lsrstranger, Thank you for taking the time to share your kind comments about your recent stay. So glad you were able to experience our signature “Well Being” hospitality and really appreciated you sharing the convenient surroundings with our friends on TripAdvisor. Hope to see you return again soon. Safe travels. Be Well, Be Westin! David Ness General Manager The...

Reviewed 21 October 2016 via mobile

I booked the Westin Chaoyang for myself and my parents as the last night stay in Beijing after a busy travel week in China. As a business traveler I am familiar with Westin and the environment and experience they provide. I was not disappointed. We were welcomed with very personal service, the staff was very helpful and accommodating, the food...

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Helpful?
Thank hoorayfarray
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear hoorayfarray, Just wanted to thank you for your recent stay here at The Westin Beijing Chaoyang! Your kind reviews are the greatest encouragement for our team member and I have already shared your appreciation with them. If there is anything we can do to enhance our service please let us know. We are always listening to our Guests. Be...

Reviewed 14 October 2016

This is the second time my family and I have used the Westin in the Chaoyang District. We loved it the first time and loved it even more the second time. My kids always tell me it has the greatest breakfast in all of the 5 star hotels in China and I think that more than accurate. The hotel staff...

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Helpful?
Thank Donald L
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear Donald L, Just wanted to thank you for your recent stay here at The Westin Beijing Chaoyang! I am pleased to hear you enjoyed our breakfast and more than happy to know that our staff helped you have a great time with us. Rest assured I have already shared your compliments with our management team and they all felt...

Manila, Philippines
Reviewed 14 October 2016

I arrived at Westin Beijing Chaoyang at around 3:30 am because of a delayed flight and given the time, the front desk remain as perky as if it is 9 in the morning. They remained to be accommodating and of course i was recognized very well for my SPG Platinum 75 status. I got upgraded to the junior suite. Though...

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Helpful?
Thank KarlRamos
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear KarlRamos, Thanks for your kind comments about your recent stay with us. It’s great that you liked our Executive Lounge service and the Heavenly Bed comfort. And I will definitely let our Front Desk Team know that they helped you have a great stay with us. SPG recognition is an important loyalty program for our brand and I am...

Beijing, China
Reviewed 13 October 2016

The Chinese restaurant is actually a Cantonese restaurant. Not many guests at lunch time. They use Ipad to display the menu however, you can not make order by that Ipad. Food is average, nothing glory. Service is good.

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Helpful?
Thank Chelsea Z
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear Chelsea Z, We appreciate your review of your recent experience at our hotel and restaurant. And thanks for sharing your feedback about our newly-launched digital menu, rest assured we will discuss this with our restaurant for future improvement. In addition, we have brought your comments to our culinary team and we are actively reworking our offerings with your suggestions...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Beijing Chaoyang is ideally located in the heart of Beijing and only a 25-minute journey from Beijing Capital International Airport. Commercial and shopping centres are also nearby. Hotel features 550 guest rooms and suites, Westin Executive Club facilities, offers 8 entertainment and dining options, 11 meeting rooms for events of various sizes and the signature Heavenly Spa. ... more   less 

Additional Information about The Westin Beijing Chaoyang

Address: No.7 East Third Ring North Road, Chaoyang District, Beijing 100027, China
Region: China > Beijing > Beijing Workers' Sports Complex
Price Range: $175 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Beijing Chaoyang 5*
Number of rooms: 550
Reservation Options:
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Also Known As:
The Westin Beijing Chaoyang Hotel Beijing
Westin Beijing Chaoyang
Beijing Westin
Hotel Style:
#22 Spa Hotel in Beijing
#28 Business Hotel in Beijing
#33 Luxury Hotel in Beijing
#54 Romantic Hotel in Beijing
#55 Family Hotel in Beijing
#151 Best Value Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Beijing Chaoyang staff and other travellers.
3 questions
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Taos, New Mexico, United States
over a year ago

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Questions? Get answers from The Westin Beijing Chaoyang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet floor”
 of 5 bubbles ctodee, 2 Jan 2017 | Read review
“I like the corner rooms, especially the XX05 and XX10. These are rooms with the view of the Third Ring Road and the CCTV Tower.”
 of 5 bubbles k0neyh, 20 Dec 2016 | Read review
“No room is a bad room. Explain what you want and they will help choose the most appropriate and suitable.”
 of 5 bubbles justings, 22 Nov 2016 | Read review
“rooms facing the highway have nice views”
 of 5 bubbles dvr2020, 9 Nov 2016 | Read review
“Chose rooms that has a view of the Lufthansa Shopping Center and Kempinski Hote. Prefer 17th floor and above.”
 of 5 bubbles venkatarp, 28 Oct 2016 | Read review
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