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The Westin Beijing Chaoyang

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#35 of 6,442 Hotels in Beijing
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The Westin Beijing Chaoyang
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1,148 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Beijing Chaoyang
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Showing 695: English reviews
Beijing, China
Reviewed 2 weeks ago

It was a pleasant stay in Westin Beijing Chaoyang. Overall, the hotel has a very wonderful view towards 3rd ring road. and the staff service is outstanding. Checked-in at the club lounge, all the staffs are warmly welcoming us. Thanks to Laura, who helped us arrange a room with wonderful view towards the 3rd ring road. Besides, I also received...

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Helpful?
Thank Jericho T
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear Jericho T, Just wanted to thank you for your recent stay here at The Westin Beijing Chaoyang! We are pleased to hear you enjoyed your stay and will let Laura, Kathery and all of our team members know that they helped you have a great stay with us. All of us are passionate about hospitality and it is a...

The Hague, The Netherlands
Reviewed 3 weeks ago via mobile

I spent 3 nights at this hotel. I enjoyed my stay. Excellent service, good restaurants and a very good club lounge at the 34th floor. I would highly recommend this hotel. There is another Westin closer to the Financial District which is also excellent.

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Helpful?
Thank Cdboer
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear Cdboer, Thanks for your kind comments about your recent stay with us. Rest assured we have already shared your recognition with our team members and your appreciation is the best encouragement for us. We look forward to welcoming you back in the near future. Be Well, Be Westin! David Ness General Manager The Westin Beijing Chaoyang

The Hague, The Netherlands
Reviewed 3 weeks ago via mobile

This is a first and a last for me. In the run up to the People's Congress my favorites were fully booked. The hotel is not too well run. In particular the service not very good. Uniforms are not clean in the lounge and breakfast area, the Chinese restaurant is missing motivation, and there is a lot of wear and...

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Helpful?
Thank TheHappyCamper2013
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear TheHappyCamper2013, Thank you for taking the time to write a review about your recent stay with us. We are sorry we were unable to provide you with the quality of amenities and service you expect from our hotel. I have brought your comment to our relevant team and we are actively working on the improvement plan. Guest feedback is...

Reviewed 4 weeks ago via mobile

The location of the hotel is right next to a subway station. A nice walk along a river is nearby. When my hosts booked a room for me, they didn't specify a queen bed. I asked for it on arrival and was assured that I could change on the second night if possible. When I asked about it on the...

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Helpful?
Thank Stanislaus F
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear Stanislaus F, Thank you for your review of your past stay at The Westin Beijing Chaoyang. I apologize for the room assignment not meeting your expectations as comfort and safety is my highest priority for our guests. While room type requests cannot be met every time, I have reviewed your comments with our front desk team. Once again, I...

Reviewed 14 February 2017

My room was very nice and comfortable. The employees spoke good English and communicated well. Their service was very good, and they did a great job with my laundry since I was traveling in Asia for 10 days. The food was good and the lounge was fine.

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Helpful?
Thank Wendy S
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear Wendy S, Thank you for taking the time to write a review about your recent stay at our hotel. We are pleased to hear that you enjoyed our comfortable room and we’ll let our team members know that they helped you to have a great time with us. Our goal is to keep improving our service and products to...

Hong Kong, China
Reviewed 13 February 2017 via mobile

Among all the Westin I have stayed, this one has the best executive lounge staff, especially Laura, Yvette and Aimee, who are very friendly and really make me feel at home. They have been taking good care of me ever since my first stay here and I can't appreciate more for that.

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Helpful?
Thank laoyv
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear laoyv, Thank you for staying with us. We are pleased to hear that you enjoyed your stay and will let Laura, Yvette and Aimee know that they helped you to have a great time with us. When guests said feeling like home in the hotel, it might be one of greatest appraisal to people working in the hospitality industry....

Beijing, China
Reviewed 13 February 2017 via mobile

The check in was smooth. Thanks to Nicole Liu who handled my check in process, everything was excellent. When I showed up, she noticed that my phone was running out of battery and immediately asked the staff to send one to my room. Very thoughtful. The room I stayed was spacious, clean and well-maintained. Thankfully the floor was quiet and...

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Helpful?
Thank rdinbj
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear rdinbj, Thank you for sharing your stay experience with our friends at tripadvisor.com. We are pleased to hear that you enjoyed your stay and will let Nicole and our team member know that they helped you to have a memorable experience with us. We look forward to your next visit and please rest assured that we will continue to...

Reviewed 31 January 2017

This is a very solid hotel chain property, better than most that I've come across in the same area and perfect for business travel. Check-in was fast and efficient, the room was spacious and more importantly, it was clean from the bedding to the bathroom. The thermostat worked well - both heating and cooling worked well. All employees that I...

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Helpful?
Thank CBDoll1231
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear CBDoll1231, Just wanted to thank you for your recent stay here at The Westin Beijing Chaoyang! So glad you were able to experience our attentive service and authentic hospitality. We hope to see you again soon! Be Well! Be Westin! David Ness General Manager The Westin Beijing Chaoyang

Reviewed 28 January 2017 via mobile

A rather sad hotel, not in very good condition, a bit far off from the real city center (e.g. Sanlitun). The rooms are nice and the beds are comfortable. Breakfast is so so, below what you would expect for a hotel of that standard. Average business hotel.

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Helpful?
2Thank cyrils212
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear cyrils212, Thank you for taking the time to write a review about your recent stay at our hotel. We are happy to hear that you like our nice room and comfortble bed. Actually, we are very close to Sanlitun and our Concierge team would love to give you further assistance for your sightseeing. Regarding the breakfast quality you've mentioned,...

DC
Reviewed 21 January 2017

Attended company's annual chinese new year dinner and stayed at this hotel. Room is spacious and bright with full wall of window facing east. Lobby cafe is nice. Breakfast buffet is substantial and service was attentive. Bathroom also good size with a nice shower and full bathtub. The hotel is also located very close to the US Embassy and is...

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Helpful?
Thank rbrech
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear rbrech, Thank you for your review. We are pleased to hear that we helped you have a great stay with us. Look forward to welcoming you back in the near future! Be Well! Be Westin! David Ness General Manager The Westin Beijing Chaoyang

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Beijing Chaoyang is ideally located in the heart of Beijing and only a 25-minute journey from Beijing Capital International Airport. Commercial and shopping centres are also nearby. Hotel features 550 guest rooms and suites, Westin Executive Club facilities, offers 8 entertainment and dining options, 11 meeting rooms for events of various sizes and the signature Heavenly Spa. ... more   less 

Additional Information about The Westin Beijing Chaoyang

Address: No.7 East Third Ring North Road, Chaoyang District, Beijing 100027, China
Region: China > Beijing > Beijing Workers' Sports Complex
Price Range: $215 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Beijing Chaoyang 5*
Number of rooms: 550
Reservation Options:
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Also Known As:
The Westin Beijing Chaoyang Hotel Beijing
Westin Beijing Chaoyang
Beijing Westin
Hotel Style:
#23 Spa Hotel in Beijing
#28 Business Hotel in Beijing
#33 Luxury Hotel in Beijing
#54 Romantic Hotel in Beijing
#55 Family Hotel in Beijing
#160 Best Value Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Beijing Chaoyang staff and other travellers.
4 questions
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1 month ago
Taos, New Mexico, United States
over a year ago

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Questions? Get answers from The Westin Beijing Chaoyang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best view ever”
 of 5 bubbles jerichot12, 5 Mar 2017 | Read review
“i stayed in 2920 - facing east and the Kempinski and Four Season hotels”
 of 5 bubbles rbrech, 20 Jan 2017 | Read review
“quiet floor”
 of 5 bubbles ctodee, 2 Jan 2017 | Read review
“I like the corner rooms, especially the XX05 and XX10. These are rooms with the view of the Third Ring Road and the CCTV Tower.”
 of 5 bubbles k0neyh, 20 Dec 2016 | Read review
“No room is a bad room. Explain what you want and they will help choose the most appropriate and suitable.”
 of 5 bubbles justings, 22 Nov 2016 | Read review
5 of 5