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The Westin Beijing Chaoyang

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#35 of 6,442 Hotels in Beijing
Certificate of Excellence
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The Westin Beijing Chaoyang
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1,148 Reviews from our TripAdvisor Community

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Showing 695: English reviews
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Reviewed 6 days ago NEW

Check in was very smooth. The room was very clean, had a great view and was very comfortable. Breakfast is nice with a large variety of food and the service staff was friendly. The steak house is worth to try. Overall can recommend this hotel.

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Helpful?
Thank Benjamin S
Hong Kong
Reviewed 1 week ago

I got upgraded to an amazing suite, and the check in staff were very helpful. Found the food in the lounge to be decent, however be aware that the happy hour is incredibly busy. I went there around 745pm and i could not find a seat. That was probably my only negative. The Japanese restaurant is amazing, definitely will go...

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Helpful?
Thank emandjeff
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear emandjeff, Thanks for your kind comments about your recent stay with us. We are glad to know that our helpful staff, decent Westin Executive Club and amazing Japanese restaurant made it an enjoyable experience for you. Regarding the busy happy hour you encountered, our WEC team would love to reserve a table for you on your next time visit....

Redmond, Washington
Reviewed 1 week ago

The hotel is nice, great lobby. Very welcoming. The staff all go out of there way to be very nice, It has a excellent bar on the first floor that has live music at night. Breakfast offers many local favorites but has a good international mix. The room is nice and large with a excellent bathroom. The pool is amazing....

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Helpful?
Thank chrishH9702ZN
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear chrishH9702ZN, Thank you for your review. I am pleased to hear that you enjoyed your stay. All of our team members are passionate about hospitality. We look forward to welcoming you back in the near future. Be Well, Be Westin! David Ness General Manager The Westin Beijing Chaoyang

Milan
Reviewed 1 week ago via mobile

This is something unique in its level of hotels. I stayed there for a couple of night and I wouldn't leave it at the end. The rooms are quite, well cleaned and comfortable as few time I have found traveling all around the world. The price is more than reasonable looking at the level of the accommodation

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Helpful?
Thank 556conte68
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear 556conte68, Just wanted to thank you for your recent stay here at The Westin Beijing Chaoyang! So glad you were able to experience our authentic hospitality. We look forward to seeing you soon. Be Well, Be Westin! David Ness General Manager The Westin Beijing Chaoyang

Vancouver, Canada
Reviewed 2 weeks ago via mobile

Location wise the hotel is at a convenient spot right beside a subway station. Our room was clean spacious with a fresh scent. Elliot, the front desk manager, helped us order a taxi when there was none available outside of the hotel. When we got to our destination we realized the taxi fare was paid already, now that is some...

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Helpful?
Thank crazymandu
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear crazymandu, Thank you for your review. We are pleased to hear you enjoyed your stay and will let Elliot and Front Desk Team know that they helped you have a great stay with us. All of us are passionate about hospitality and we hope to see you again soon. Be Well, Be Westin! David Ness General Manager The Westin...

Shanghai, China
Reviewed 2 weeks ago via mobile

The hotel is conveniently located close to the airport highway, just 30-40 minutes away from the airport, while also 2-3 KM to Sanlitun, the great bar and restaurant area. It also has a great WEC with great view and great service. Definitely will come back and also recommend this hotel to my colleagues and friends.

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Helpful?
Thank ComfortUnilever
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear ComfortUnilever, Thank you for taking the time to write a review about your recent stay at The Westin Beijing Chaoyang. It is great to know that you had an enjoyable staying experience with us. Rest assured we have already shared your appreciation with our WEC Team and your recognition is the best encouragement for us. We look forward to...

Taipei, Taiwan
Reviewed 2 weeks ago

This is a proper 5-star hotel. The decor, maintenance, service, amenities, and far more make this a wonderful hotel. It is pricey (or at least was when we stayed), but you get what you pay for. The views from the rooms are great. The room was huge and comfortable. The lounge also has great views of the city and great...

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Helpful?
1Thank jchanlifat
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear jchanlifat, Thank you for taking the time to write a review about your recent stay at our hotel. We are glad to know that you enjoyed our comfortable room, great executive lounge, well-equipped gym and nice spa. However, we are sorry we were unable to provide you with the quality of amenities you expect from Westin. The TV system...

Reviewed 2 weeks ago

What an excellent hotel. Probably the best i ever tried even traveling +150 days pr year. Their service is outstanding, the rooms are great and in excellent condition, and their personalized touch from various staff is just out of this world! Highly recommendable!

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Helpful?
Thank Claus N
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear Claus N, Thank you for your kind words. So glad you were able to experience our authentic hospitality. We have already shared your appreciation with all team members to let them know that they helped you have a great stay with us. Your recognition is the best encouragement for us. If there is anything we can do to enhance...

Reviewed 2 weeks ago

I went here last week on a business trip and everything went well except the heating in the conference room. It was too hot that I had to take off my blazer to be able to stand the temperature in the conference room. Other than that the room was spacious, and it had very good amenities such as the heavenly...

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Helpful?
Thank Anna Florence S
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear Anna Florence S, Just wanted to thank you for your recent stay here at The Westin Beijing Chaoyang! We appreciate the opportunity to hold your conference and appreciate your business. In regards to the over-heating in your conference room, we are sorry for the malfunctioning air-conditioning and have reported your concerns to our maintenance team, however I apologize that...

Seattle, Washington
Reviewed 3 weeks ago via mobile

One thing that i really like about the Westin band is their consistency. I can mostly rely on them delivering the same level of services and room quality everywhere. This is not the case for other Starwood's brand such as Sheraton. I am happy to report that this Westin is a bit better than what I usually experience. Perhaps it...

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Helpful?
Thank SofandAlex
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear SofandAlex, Thank you for taking the time to review your experience at The Westin Beijing Chaoyang. We are glad to hear that you were satisfied with the consistency of our service level and room quality and it is a great honor to know that our hotel even performed better than other hotels you’ve stayed in. Regarding your dining experience...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Beijing Chaoyang is ideally located in the heart of Beijing and only a 25-minute journey from Beijing Capital International Airport. Commercial and shopping centres are also nearby. Hotel features 550 guest rooms and suites, Westin Executive Club facilities, offers 8 entertainment and dining options, 11 meeting rooms for events of various sizes and the signature Heavenly Spa. ... more   less 

Additional Information about The Westin Beijing Chaoyang

Address: No.7 East Third Ring North Road, Chaoyang District, Beijing 100027, China
Region: China > Beijing > Beijing Workers' Sports Complex
Price Range: $218 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Beijing Chaoyang 5*
Number of rooms: 550
Reservation Options:
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Also Known As:
The Westin Beijing Chaoyang Hotel Beijing
Westin Beijing Chaoyang
Beijing Westin
Hotel Style:
#23 Spa Hotel in Beijing
#28 Business Hotel in Beijing
#33 Luxury Hotel in Beijing
#54 Romantic Hotel in Beijing
#55 Family Hotel in Beijing
#160 Best Value Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Beijing Chaoyang staff and other travellers.
4 questions
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2 months ago
Taos, New Mexico, United States
over a year ago

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Questions? Get answers from The Westin Beijing Chaoyang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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