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The Westin Beijing Chaoyang

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#36 of 6,158 Hotels in Beijing
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1,094 Reviews from our TripAdvisor Community

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Showing 668: English reviews
Hammel, Denmark
Level Contributor
95 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed yesterday NEW

This was my third stay at this hotel, and I must say that it is turning out to be one of my all-time favorite hotels. The staff is very professional and quite helpfull and it is a pleasure to be met by them. The room I got was almost Scandinavian-like, where the things that are there are the ones you... More 

Helpful?
Thank JorgenHelstrup
Riverdale, New York
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 days ago NEW via mobile

Stayed @ Westin Beijing Chaoyang for almost a week. The experience started with the hotel car service picking me up at the airport, right outside my plane, a hotel person walked me through security, immigration, and "handed" me to a hotel driver outside the terminal. Next, upon our arrival to the hotel, another person greeted me by name, had the... More 

Helpful?
Thank Me-Like-World
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear Me-Like-World, Thanks for your kind comments about your recent stay with us. So glad you were able to experience our attentive service from our passionate staff and complete facility. Rest assured we have already shared your appreciation with our team and all of us felt very much encouraged. Hope to see you return again soon. Safe travels. Be Well!... More 

Auckland Region, New Zealand
Level Contributor
180 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 6 days ago NEW

This was a stunning hotel to stay at. Very modern and extremely comfortable. Staff were all very friendly and helpful and the breakfast was so good! Would definitely book this hotel again on my next visit to Beijing.

Helpful?
Thank LeezS2
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear LeezS2, Just wanted to thank you for your recent stay here at The Westin Beijing Chaoyang! So glad you were able to have an enjoyable experience with us. We look forward to welcoming you back in the near future. Be Well! Be Westin! David Ness General Manager The Westin Beijing Chaoyang More 

Sydney, Australia
Level Contributor
81 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 1 week ago via mobile

I normally stay at the Grand Hyatt due to work policies so was pleasantly surprised when I was booked into the Westin instead for the first time. Overall, a good experience in what felt like a refurbished hotel. Some little complaints but nothing to stop me returning if I am in this part of town. Pros: - the corner suites... More 

Helpful?
Thank OzCol1981
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear OzCol1981, Thank you for taking the time to post your feedback. We are glad to know that you were satisfied with our gorgeous room, complete facility and convenient location. Regarding the English proficiency of our staff you’ve mentioned, we have addressed it with relevant departments for training program enhancement. We are also very sorry that you experienced an undesirable... More 

Geneva, Switzerland
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

Big and clean rooms. The staff is attentive and speaks English (which is not the case is all hotels). The location is convenient. Overall, a solid business hotel. Only downside is the price of the restaurants in the hotel: good quality but way overpriced.

Helpful?
Thank David C
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear David C, We appreciate your review of your recent stay at The Westin Beijing Chaoyang. Regarding the price of our restaurants you’ve mentioned, our Food & Beverage and Culinary Teams are working very hard to provide personalized dining experience with fresh, tasty, healthy meals, as while as looking for ways to keep the price reasonable. We appreciate your suggestions... More 

Delhi, India
Level Contributor
44 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 1 week ago via mobile

Excellent location, ideal for meetings ample banqueting facilities - French lady looking after banqueting is extremely good - met our last minute demands With a smile, food is ok , good lobby Some rooms have old marble stone which isn't up to Westin standard

Helpful?
Thank SameerBansal
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear SameerBansal, Thank you for taking the time to write a review about your recent experience at our hotel. It was a great opportunity to welcome your group and I will let Camille know that she helped you hold a successful event. We understand guest room presentation was a concern, and I assure you that we will use your feedback... More 

Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 week ago

China's capitol city certainly has a vast quantity of hotels to choose from, many of which are super-luxury, but any number of them are also showing signs of wear and stress. For this reason we chose to stay for eight days at the WESTIN CHAOYANG. The facilities have been updated and we received a wellness room that included a leg... More 

Helpful?
Thank Justin G. S
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear Justin G. S, Thank you for your kind review and recommendation. We are pleased to hear that you enjoyed your stay with us. Thanks again for choosing The Westin Beijing Chaoyang! Be Well! Be Westin! David Ness General Manager The Westin Beijing Chaoyang More 

Level Contributor
53 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 2 weeks ago via mobile

Came here for Sunday lunch. Paid for the buffet including good quality wine and champagne. The buffet is vast and top class . Some highlights were the seafood/sushi also lamb chops they cooked for me on the grill. They also have a world class New Zealand chef who brings out small gastronomic designed dishes every 20 min to try.

Helpful?
Thank Steven K
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear Steven K, Thank you for sharing your recent wonderful experience of our signature Bubbalicious Sunday Brunch. I am so pleased to know that we were able to exceed your expectations last Sunday. Our Food and Beverage and Culinary Teams are always working together innovating our menu offering and your appreciation is the great recognition for us. We would love... More 

Hong Kong, China
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 weeks ago via mobile

The public places in the hotel are cold as there is a constant draft, restaurants, bar and lobby. Very unpleasant. Unless you are above the 25th floor and toward a good side, you hear the road traffic humming and honking. Light insulation poor, so you are up at soon as the sun gets up. The service is slow in the... More 

Helpful?
Thank listenwell
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear listenwell, We are sorry we were unable to provide you with the quality of amenities and service you expect from us. Please accept our sincere apologies regarding all the unpleasant experience you had been through. We will be sure to address the issues with relevant departments and hope you will consider giving us a second chance if you return... More 

Level Contributor
85 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 3 weeks ago via mobile

The Westin might not be one of the most modern Hotel in Beijing, but its nice. Comfortable rooms, good view (in my case towards the Four Seasons Hotel), good breakfast (not so broad variety of cheese and sausage, but even western style was great), small but well equipped gym. All in all a good choice for your trip to Beijing.

Helpful?
Thank 9999Trip
Westin_Chaoyang, General Manager at The Westin Beijing Chaoyang, responded to this review

Dear 9999Trip, Thank you for taking the time to write a review about your recent stay at our hotel. We are pleased to hear that you enjoyed our comfortable room, good breakfast and well equipped gym. Hope to see you again soon! Be Well, Be Westin! David Ness General Manager The Westin Beijing Chaoyang More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Beijing Chaoyang is ideally located in the heart of Beijing and only a 25-minute journey from Beijing Capital International Airport. Commercial and shopping centres are also nearby. Hotel features 550 guest rooms and suites, Westin Executive Club facilities, offers 8 entertainment and dining options, 11 meeting rooms for events of various sizes and the signature Heavenly Spa. ... more   less 

Additional Information about The Westin Beijing Chaoyang

Address: No.7 East Third Ring North Road, Chaoyang District, Beijing 100027, China
Region: China > Beijing > Beijing Workers' Sports Complex
Price Range: $201 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Beijing Chaoyang 5*
Number of rooms: 550
Reservation Options:
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Also Known As:
The Westin Beijing Chaoyang Hotel Beijing
Westin Beijing Chaoyang
Beijing Westin
Hotel Style:
#22 Spa Hotel in Beijing
#28 Business Hotel in Beijing
#33 Luxury Hotel in Beijing
#54 Romantic Hotel in Beijing
#55 Family Hotel in Beijing
#161 Best Value Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Beijing Chaoyang staff and other travellers.
2 questions
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Taos, New Mexico, United States
over a year ago

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Questions? Get answers from The Westin Beijing Chaoyang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No room is a bad room. Explain what you want and they will help choose the most appropriate and suitable.”
 of 5 bubbles justings, 22 Nov 2016 | Read review
“rooms facing the highway have nice views”
 of 5 bubbles dvr2020, 9 Nov 2016 | Read review
“Chose rooms that has a view of the Lufthansa Shopping Center and Kempinski Hote. Prefer 17th floor and above.”
 of 5 bubbles venkatarp, 28 Oct 2016 | Read review
“Rooms are very dark at night”
 of 5 bubbles berniedsc1, 9 Oct 2016 | Read review
“Make use of the hotels services such as the spa, gym etc.”
 of 5 bubbles Dajiahao, 6 Oct 2016 | Read review
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