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04/02/2018 05/02/2018
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    Sentrim Castle Royal Hotel

    Moi Avenue, Mombasa 80100, Kenya
    011 254 735 339920
    Hotel website
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    04/02/2018 05/02/2018
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    USD 110*
    USD 107*
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    Traveller (64)
    Room & Suite (21)
    Dining (15)
    • Excellent9%
    • Very good29%
    • Average34%
    • Poor17%
    • Terrible11%
    1 Jun 2017
    “Good for business/ meetings in town centre”
    22 Nov 2017
    “Castle Royal Hotel. Mombasa”
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Wheelchair Access
    Conference Facilities
    Laundry Service
    3.0 Star Hotel
    All hotel details
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    4 Feb.5 Feb.
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (134)
    Traveller rating
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    1 - 5 of 110 reviews

    Reviewed 22 November 2017 via mobile

    Visited on 17 and 18 November 2017. Pathetic condition. 1. the lift does not work 2. you have to carry your own luggage to your roomvia the stairs 3. No cold water. Only boiling hot water in the taps. 4. Toilet Flush tank defective. 5....More

    1  Thank AshwinJoshi
    Response from Nafisa S, General Manager at Sentrim Castle Royal HotelResponded 29 November 2017

    Dear AshwinJoshi, Thank you for taking to time review Castle Royal Hotel on trip advsior.It was pleasure hosting you. It is unfortunate that the lift was faulty during your visit. I confirm it has been fixed and have further shared the inconvenience caused with our...More

    Reviewed 3 November 2017

    I stayed there for a night and I regret it. Unreasonable room charges, not that clean, elevator did not work etc, etc. We did not use the bathroom at all, even tho, that was ther reason of booking a hotel.More

    Thank mikemoras
    Response from Nafisa S, General Manager at Sentrim Castle Royal HotelResponded 7 November 2017

    Dear Mikemoras, Thank you for taking time to give us feedback on your recent stay with us on trip advisor. It was a pleasure hosting you. We however regret to note that your stay was not as perfect as expected due to temporary unavailability of...More

    Reviewed 2 June 2017

    Excellent location as a base for getting around offices. Friendly and helpful staff all round. Cheaper rooms are basic, likely to experience a maintenance issue or two. Overall good value for money. Sometimes slow at breakfastMore

    Thank mwaponda
    Response from Nafisa S, General Manager at Sentrim Castle Royal HotelResponded 6 June 2017

    Dear Paul, Thank you for taking your time to review Sentrim Castle Royal Hotel Mombasa on Trip Advisor. It is indeed our traditon to encourage our guests to give us feed back on their experiences while staying with us to better our services. I take...More

    Reviewed 29 November 2016

    When i do a review in TripAdvisor i always read the reviews before mine; and every so often i read them and think, "did they go to the same place i went to? Am i reviewing the same place?" This is one of those occasions....More

    Thank Tim A
    Reviewed 24 October 2016

    This is a hotel in the entre of Mombasa which looks good on paper but is pretty grim! I booked a double room for a one night stay and when I arrived I was charged an additional $US15 because I wanted a double bed! The...More

    4  Thank Mike D
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Laundry Service
    • Room Service
    • Free Parking
    • Airport Transportation
    • Meeting Rooms
    • Concierge
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Casino and Gambling
    • Price range
    • USD 83 - USD 131 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 68
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, Travelocity, getaroom.com, Cancelon, Agoda and TripOnline SA so you can book your Sentrim Castle Royal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Coast Province >
    • Mombasa
    • Also Known As
    • Castle Royal Mombasa
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    Traveller (64)
    Room & Suite (21)
    Dining (15)
    Hotel & Grounds (47)
    Bathroom (6)
    Business Centre & Event Rooms (6)
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    Ask a question
    Questions & Answers
    20 February 2017|
    Response from reservationscastle |
    Thank you for your inquiry, Below please see our rates Residents Standard Rates in Kenya Shillings Single 5,800 Double 7800 Deluxe single 7,200 Deluxe double 9,200 Non residents Rate in USD Single 110 USD Double... More
    20 February 2017|
    Response from manlikekata |
    Yes I would like to know about this hotel and the prices of a double and a single
    Room Tips
    "Do not choose an avanue side room. Much noisy area."
    Read review
    "If a member of your group has a disability, ask for a room in the main lodge only. It's the only..."
    Read review
    "Pick a room at the back. At least you won't get the traffic noise"
    Read review
    "Street view rooms are noisy from traffic, rooms facing the back are noisy from staff and casino visitors."
    Read review
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