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The Reef Hotel Mombasa

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Traveller (389)
Room & Suite (75)
Pool & Beach (61)
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Overview
  • Excellent23%
  • Very good37%
  • Average22%
  • Poor6%
  • Terrible12%
Travellers talk about
“pool bar”(14 reviews)
“live band”(5 reviews)
“haller park”(9 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (451)
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11 - 15 of 335 reviews
Reviewed 4 weeks ago via mobile

Reef Hotel is a very beautiful hotel, the staffs are friendly and the atmosphere is enjoyable...my family and I have visited the hotel every time we were in kenya and we cant complain, it is one of the best hotels in Mombasa and would advice...More

Thank Ebby945
Response from GMReefHotel, General Manager at The Reef Hotel MombasaResponded 4 weeks ago

Dear Ebby Thank you for your lovely review. We trust that every time you return you will experience new improvements and we look forward to welcoming you back in future. Thank you for the recommendations. Asante sana Martin van der Breggen General Manager

Reviewed 4 weeks ago via mobile

This has to be the best 3 stat hotel i have ever stayed in. The staff are amazing. So friendly and helpful. I have stayed here in all my visits to Kenya and recognise many repeat guests. I hear it has the most repeat guests...More

1  Thank David_maguire_IRL
Response from GMReefHotel, General Manager at The Reef Hotel MombasaResponded 4 weeks ago

Dear David Many thanks for your time taken to write such a lovely review. I have to agree, the staff are amazing and I deem them to be family more than staff, its always pleasant to engage with them and enjoy their electric hospitality. We...More

Reviewed 4 weeks ago via mobile

Stunning location! Right on the seafront! Arrived for our two week stay in Mombasa to be greeted like royalty at this hotel. The receptionist was so friendly & full of local knowledge & ideas for our trip. The place was buzzing...bags taken to our room,...More

1  Thank Infonora
Response from GMReefHotel, Manager at The Reef Hotel MombasaResponded 4 weeks ago

Dear Infonora My sincere thanks for the wonderful and extensive review. It is uplifting for my staff and I to receive positive comments and I will certainly share your review with the management team and staff. The garden staff in particular are absolutely fantastic and...More

Reviewed 13 March 2018

I booked a room for my girlfriend and I and when we arrived the lady at the front desk could not find my booking. Tjis was at around 8:30 pm on March the 11th. It was a heavy set lady. I saw only one. When...More

2  Thank thetraveler731
Response from GMReefHotel, Owner at The Reef Hotel MombasaResponded 13 March 2018

Hi and I hope you continue to enjoy your visit to Kenya. So I did my fact finding... and you have a point. But its not malicious... just ineptitude by a receptionist. These things happen.... It turns out that you reserved with Booking.com I believe....More

Reviewed 7 March 2018

I stayed at the Reef Hotel in the Month of Feb. 2018.The location is strategic that you can visit every part of Mombasa from Reef Hotel. The s staffs are so friendly i saw Kenyan Hospitality at its best. I travelled with my family and...More

Thank Yakub H
Response from GMReefHotel, Owner at The Reef Hotel MombasaResponded 9 March 2018

Its a pleasure to have hosted you and we hope that we see your family back again. The staff at the Reef are like an old family and we relish it when our clients return. Thanks for the kind words.

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Beachfront
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Business Centre with Internet Access
Self-Serve Laundry
Babysitting
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
USD 70 - USD 136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 On the Beach Hotel in Mombasa
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
USD 70 - USD 136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 On the Beach Hotel in Mombasa
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (389)
Room & Suite (75)
Pool & Beach (61)
Dining (25)
Questions & Answers
Ask a question
Philip F
25 October 2016|
Answer
Response from Lawrence N | Property representative |
yes its near ocean
0
Votes
chepkinoiyoagrovet1
4 October 2016|
AnswerShow all 2 answers
Response from joe e | Property representative |
Hi Dominic, Thanks for contacting us. Herewih find our contacts; Joshua Elloga Reef Hotel P.O Box 82234 Mombasa Tel: +254 703 446 940/ +254 722 205 918/ +254 736 474 005/ +254 0202 039707/ +254 0202 651230 Mob... More
0
Votes
nyarmusungu
23 May 2016|
AnswerShow all 3 answers
Response from Amir H | Reviewed this property |
Rooms are ok, target superior rooms they are a bit better than standard rooms both are a bit poor. Good animation team and pool activities. All inclusive basis is amazing. Food is ok sometimes a lot of local food. Amazing... More
1
Vote
Room Tips
"Ask for sea facing rooms for best experience of the coast"
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"beach views are the best!"
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"ground floor has big family rooms"
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"Choose a different hotel"
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