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Sanctuary Olonana

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262 Reviews from our TripAdvisor Community

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Showing 234: English reviews
Houston
Reviewed 3 September 2013

We spent 3 nights enjoying the luxury of tented accommodations on the shore of the Mara River. The staff was exceptional and we had great service. It was fun staying in a tent with the luxury of running water and hot showers - several hippos were residing across the shore from our tent and we enjoyed awakening to their vocalizations...

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Helpful?
Thank catjack
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review

Dear Guest, Thank you for taking the time to share your Sanctuary Olonana experience with us. We are very happy that you enjoyed your time with us and thank you for all your kind comments especially about Joseph, he was thrilled with your comments. He asked me to let you know that he loved being your guide and would like...

Washington DC, District of Columbia
Reviewed 3 September 2013

Everything works like clock work. Starts with the Manager's attitude and trickles down to everybody else. Difficult to fault Olonana on anything. Wining and Dining is excellent. The staff and all very well trained in the service industry. Be it the waiter, chef, game driver, housekeeping personnel.., they treat every guest as royalty. The location of the lodge is excellent.

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Helpful?
Thank Nyangi2013
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review

Dear Guest, What an excellent review thank you, it’s much appreciated!! We loved reading your review and to hear that you had the perfect stay at Sanctuary Olonana. We shared your feedback with the rest of the team, who enjoyed hosting you and do hope to welcome you back one day soon for some more excellent wining and dining. You...

MUMBAI
Reviewed 20 August 2013

We have done several safaris in Africa and stayed at various lodges and camps. This camp rates among the best we have stayed in. It has 12 tents and two honeymoon suites. The limited tents give it exclusivity. Service is excellent and highly personalized. From the front office, to housekeeping to the F&B staff, everyone was warm, welcoming and very...

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Helpful?
Thank ANJUGOELA
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review

Dear Anju, WOW our camp rates among the best you have stayed in, we are thrilled to hear this!! We are so happy that you had a wonderful and very memorable holiday at Sanctuary Olonana and thank you so much for sharing your experience on Tripadvisor. We shared your feedback with Maurice, Joseph, Julius and the rest of the team...

Tokyo
Reviewed 18 August 2013

We stayed 4 nights at Olonana Sanctuary and it was without doubt one of the best holidays we’ve ever had. There at lots of camps in the Masai Mara but there are several things that set Olonana apart from most. Location: Olonana is on the south side of the Mara River, where there are only roughly 8 camps, and very...

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Helpful?
1Thank JulesSuzuki
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review

Dear Jules, Thank you for taking the time to post this awesome detailed review of your recent stay at Sanctuary Olonana. Your comments are very much valued and we really appreciate your comments regarding the location, privacy, our guides, game drive vehicles, food, tents, privacy, our all-inclusive rates but more importantly our staff, they take their roles very seriously and...

Seattle, Washington
Reviewed 18 August 2013

This is an absolutely wonderful place. The location on the Mara River, with hippos at your doorstep, is perfect. The service and food are excellent. Rooms are large and comfortable. The staff are very welcoming and have thought of everything including the wet towel to welcome you back after a dusty game drive. I can't say enough good things about...

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Helpful?
Thank Scott29inSeattle
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review

Dear Robert, So wonderful to hear that Sanctuary Olonana is one of your best lodges ever! And thank you for sharing this on Tripadvisor, much appreciated! Delighted that you found the service and food excellent and that the rooms large and comfortable. Our staff were thrilled with your feedback and even more thrilled that you cannot say enough good things...

Washington, DC
Reviewed 5 August 2013

I just loved this place. My sister and I had the best time here. She was especially thrilled to have a hair dryer. Our guide Duncan was the best!!!!!! We had the most incredible game drives and have the best pictures. We stayed three nights and I can honestly say we saw the Big Five and cheetahs, but not just...

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Thank sheltydog2005
New York City, New York
Reviewed 22 June 2013

Me and my husband went for our honeymoon in East Africa as i have mentioned before. We stayed at Olonana Sanctuary for 3 nights! Olonana is amazing place for honeymooners! Super relaxing place in front of the Mara river, and the fact the they have a great relationship with the Maasai is great too. The SPA was great too, in...

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1Thank Daniela M
Vail, Colorado
Reviewed 5 June 2013

This was my first time to Kenya and the Masai Mara and the whole tented camp experience. I had been to luxury game lodges in South Africa but nothing like this. I absolutely loved it. Being from the mountains of Colorado and loving camping and nature and the African bush, it was just a perfect combination of everything. I have...

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2Thank Nemophilist
Wisconsin
Reviewed 21 April 2013

O(for outstanding)lonana Tented Camp, located on the Mara River, is a "small luxurious camp with stunning river views". The river was so high and rushing that it upset the Hippos and babies, who loudly protested! We watched and heard them all night. I think it was my favorite place to stay on the safari. The food and detail of everything...

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Helpful?
Thank MsWitt
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review

Dear Guest, Thank you so mch for this lovely review, much appreciated! We are so happy that you enjoyed your stay with us.Thank you for your kind comments about the food and especially the staff, they absolutely loved hosting you. We look forward to welcoming you back one day soon. You can follow all the latest news from Sanctuary Retreats...

Big Sky, MT
Reviewed 15 April 2013

Last month we spent a week at Olonana on the Masa Mara in Kenya. The lodge was outstanding, the food excellent, and the equipment in good condition. The most impressive part of the trip, other then the wildlife drives, was the operation led by Mr. King. He and his staff (Mr. Nixon, Phillip, Ambrose, and Kristine) made us feel at...

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Helpful?
Thank heartlake
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review

Dear Guest, Thank you for this lovely review,much appreciated! We are absolutely thrilled that your experience with us was such a positive one. We shared your feedback with King and the team, they loved hosting you and are very happy that you enjoyed your stay. Thanks once again and we look forward to welcoming you back one day soon. You...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
Things to do
  • Pool
  • Restaurant
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Room Service
Official Description (provided by the hotel)
Sanctuary Olonana, our award-winning tented camp situated on a private stretch of the Mara River, recently undergone a significant upgrade to the public areas of the lodge as well as a soft refurbishment to the tented rooms and pool area. The interior decor reflects a contemporary design using a combination of light earthy tones and the local Maasai women played an active part in the refurbishment using the same traditional technique used in their own houses to “mud” the interior walls in all of the main areas and curio shop. From the main viewing deck see and hear the family of noisy hippos who colonise the banks below the camp. Relax with a good book in the library, cool off in the pool or for an extra special treat, experience traditional African remedies and spa treatments in the mini-spa. Oversized Safari Tents – Built on the banks of the Mara River, the twelve canvas tents at Sanctuary Olonana are extremely comfortable and spacious. The ensuite tents all have two four-poster beds with floor to ceiling mosquito netting – making them perfect for families travelling with small children. Each of the private verandas overlook the river and offer the perfect spot where guests can relax and watch the resident hippos wallow in the water. There are also two honeymoon suites with each featuring outdoor showers. ... more   less 

Additional Information about Sanctuary Olonana

Address: C14, Keekorok, Masai Mara National Reserve, Kenya
Region: Kenya > Rift Valley Province > Masai Mara National Reserve
Price Range: $1,187 - $5,181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sanctuary Olonana 4*
Number of rooms: 14
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Also Known As:
Sanctuary Olonana Hotel Maasai Mara National Reserve
Sanctuary Olonana Kenya/Masai Mara National Reserve
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Olonana staff and other travellers.
3 questions
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Rochester, New York
Lake Forest, Illinois

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They are all perfection and on the river.”
 of 5 bubbles SaveyFLTraveler, 9 Nov 2016 | Read review
“Tents on the right side are private and rooms on the left side are for family and/or children”
 of 5 bubbles 942ellel, 3 Oct 2016 | Read review
“Always closest to the communal areas is best.”
  • Two of these beds in our tent.
  • Very large, spacious tents with deck overlooking river
 of 5 bubbles favouritetrips, 28 Sep 2016 | Read review
“I was in tent 3, which normally would have lots of hippos in the water. They were a bit scant given how high the river was.”
 of 5 bubbles Barb80304, 11 Sep 2016 | Read review
“Tent 3 is right across hippo beach. Tent 4 has a good view of the hippo beach too.”
 of 5 bubbles ktsp65, 7 Sep 2016 | Read review
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