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    The Heron Portico

    Milimani Road, Nairobi, Kenya
    011 254 20 2720740
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    04/02/2018 05/02/2018
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    USD 137*
    USD 127*
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    Traveller (200)
    Room & Suite (55)
    Dining (21)
    Overview
    • Excellent51%
    • Very good37%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
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    Rooms
    4 Feb.5 Feb.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (546)
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    1 - 5 of 511 reviews

    Reviewed yesterday

    The hotel is located in a serene and quite environment, ,tasty food, the meetings facilities are superb. The hotel has hospitable staff especially Moses who is so welcoming and has great customer relations.More

    Thank MsNjiru
    Response from NEERAJ K, General Manager at The Heron PorticoResponded yesterday

    Dear Valued Guest , Thank you so much for sparing your valuable time to post and share your experience. We are truly delighted to see that our team members made a positive impression about the hotel and its services. Your words of encouragement and appreciation...More

    Hotel's Favourite
    Reviewed 24 October 2017 via mobile

    Every now and again you come across a property and it blows you away in all aspects. Nearly 25 days on they road and this place has done it On average we have paid about $16 AUD For a main meal group of 6 in...More

    Thank Steven P
    Response from sanjeev t, General Manager at The Heron PorticoResponded 31 October 2017

    Dear TripAdvisor Member, Thank you for choosing to stay at The Heron Portico and for taking the time to share your review on TripAdvisor. Our constant effort all across Sarovar Hotels is to create a relaxing environment and offer efficient, friendly and unobtrusive service with...More

    Reviewed 2 days ago

    I will single out Moses. A dedicated person to his job providing the best services and a charming personality. All the services are good with enough resources and fancy place. Delicious meals and friendly workers.

    Thank Karanja T
    Response from NEERAJ K, General Manager at The Heron PorticoResponded yesterday

    Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, NEERAJ General Manager

    Reviewed 3 days ago via mobile

    Good location, quiet place in Westlands. and excellent customer service. Two good bars-restaurants, swimming pool, shop and massage. Huge rooms with good views. WiFi not very reliable. Service excellent. Near Nairobi downtown, taxi service available. 15 minutes from Masai Market.More

    Thank GurneyH4lleck
    Response from NEERAJ K, General Manager at The Heron PorticoResponded 2 days ago

    Dear Valued Guest, My team and I are delighted that you enjoyed your stay at The Heron Portico,Nairobi. Thank you for your valuable feedback. We have taken a note of your comments regarding the internet access and will address and rectify the issues highlighted. We...More

    Reviewed 1 week ago via mobile

    We stayed at Heron Portico en route to Mambasa and Tsavo. We had breakfast and lunch at their restaurant both days. I highly recommend Chef Sitati's omlette; tasted so nice. What was more important was his manner. He and Moses were just wonderful and friendly...More

    Thank Tristan091997
    Response from NEERAJ K, General Manager at The Heron PorticoResponded 1 week ago

    Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, NEERAJ General Manager

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • USD 94 - USD 147 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Luxury Hotel in Nairobi
    • #9 Best Value Hotel in Nairobi
    • #12 Business Hotel in Nairobi
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 108
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Travelocity, Agoda, Orbitz, Evoline ltd, Cancelon, TripOnline SA, HotelQuickly and getaroom.com so you can book your The Heron Portico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    • Also Known As
    • Heron Hotel Nairobi
    Add Photo Photos
    Traveller (200)
    Room & Suite (55)
    Dining (21)
    Pool & Beach (8)
    Hotel & Grounds (126)
    Bathroom (12)
    Business Centre & Event Rooms (7)
    Family and Play Areas (3)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    BobJohnston4561454
    1 July 2017|
    AnswerShow all 7 answers
    Response from Matthew Q | Reviewed this property |
    Taxi. If rush hour allow 2 hours just to get to the airport! Traffic late afternoon / early evening is horrendous! Assume the same for morning rush hour. But took only 20 mins from airport to hotel late evening when traffic... More
    1
    Vote
    NatashaElkington
    27 May 2017|
    Answer
    Response from stefano s | Reviewed this property |
    I would say no.
    0
    Votes
    Google Translation
    Kriti G
    9 May 2017|
    AnswerShow all 6 answers
    Response from Kafula M | Reviewed this property |
    Shillings 2,000 get an official Taxi
    0
    Votes
    Room Tips
    "rooms on the right"
    Read review
    "upper floors facining the street (which is not too noisy) for a nice view"
    Read review
    "choose a room away from the street for a quieter nights sleep and check air con is working"
    Read review
    "Take a yard side rooms or apartments."
    Read review
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