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The Heron Portico

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Jakaya Kikwete Road Opposite Provincial Police Headquarters, Nairobi Kenya
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (392)
Room & Suite (78)
Dining (56)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 13/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Heron Portico
Updated 13/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 315 hotels in Nairobi
Location
Cleanliness
Service
Value
Travellers' Choice
The Heron Portico is a fine well-known Nairobi business hotel located 3 kilometres from the city center,KICC and about 18 kilometres from the Jomo Kenyatta International Airport. The hotel offers accommodation in 108 guest rooms and suites, and features several conference rooms, a fully equipped gym with heated outdoor swimming pool, free car parking, and a gift shop. The hotel has 3 restaurants and is known for its good food and beverage offerings from morning till evening.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Airport transportation
Business Centre with Internet Access
Secured parking
Wifi
Outdoor pool
Heated pool
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Business

Location

Full view
67Somewhat walkable
Grade: 67 out of 100
24Restaurantswithin 1 km
3Attractionswithin 1 km
1072Reviews12Q+A100Room tips
Traveller rating
  • 682
  • 286
  • 66
  • 25
  • 13
Time of year
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Popular mentions
ZAKAYO D wrote a review 15 Jun
1 contribution
We hosted our event in this hotel with our doner.We were in karafuu conference hall.The room is well ventilated and very spacious which is very ideal more especially during this Covid 19 pandemic.The tea breaks were served on time and lunch was very delicious and alot of variety provided.The servce in this hotel is A five star.We were very impressed with the way the staff interacted with us ,the team lead by Mr Neraj,David and Wesley is outstanding.The hotel is very keen with the ongoing pandemic and thus it has placed washing hands centers on vocal points and sanitizers everywhere within the facility.Well done Heron and we will keep coming back always.
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Date of stay: June 2021Trip type: Travelled on business
Helpful
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Response from NEERAJ KUMAR, General Manager at The Heron Portico
Responded 2 days ago
Dear Guest, Thank you for taking the time to post this review about your experience with us. I am delighted to learn that you left with a positive impression of the hotel and its services. Your kind words of appreciation on our hospitality have been passed on to the entire team for whom they will be a tremendous source of inspiration. We take utmost care of all our guests by providing Covid 19 protocols. We hope to continue being your preferred ‘home’ during all your future visits to Nairobi. Regards NEIRAJ KUMAR
Read more
Kagoli N wrote a review 15 Jun
1 contribution
Room clean, service above standard, hotel side is perfect, pool heating needs to be looked into , the gym is perfect with a functional steam room, The chicken curry is just something one should try. MR David and MR WESLEY are quick to attend guests and easily accessible despite them being managers in their capacity
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Date of stay: June 2021Trip type: Travelled as a couple
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Response from NEERAJ KUMAR, General Manager at The Heron Portico
Responded 2 days ago
Dear Valued Guest, We are glad to host you and your team.It is a delight to see such wonderful feedback for our team ,facility and service. We are committed to deliver satisfaction to all our guest and we are happy to observe that you were satisfied . We will look forward to welcome you. Regards Neiraj
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cynthia k wrote a review 15 Jun
2 contributions
They're good in holding conference meetings. Have very nice and decent conference rooms which are well kept and maintained. The facility is ever clean and staff are very friendly. Wesley and David are very welcoming and very good in customer care. Covid 19 protovols are well followed here. We will keep on using this facility and i recommend it to many especially if you want to host a meeting
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Date of stay: June 2021Trip type: Travelled on business
Helpful
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Response from NEERAJ KUMAR, General Manager at The Heron Portico
Responded 2 days ago
Dear Valued Guest, It is always a delight to host you .We are are happy to receive a positive feed back. Thank you so much for appreciating all our arrangements on Covid 19 . We have taken all care to ensure the safety of our guests from contact less check in ,check our ,food order etc. We look forward to welcome you again. Regards Neiraj
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Claudia K wrote a review 12 Jun
Nairobi, Kenya4 contributions1 helpful vote
The Heron Portico is a wonderful location in Nairobi for business trips and stay but with an internationally homely touch. Covid safety rules were closely followed and kept up with as well as in room cleanliness and attendance. Outstanding service by Mr. David and team! Bashasha Cafe is an aesthetic spot for quick meetings with just the right balance of ambience between business and casual café
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Date of stay: May 2021
Value
Service
Sleep Quality
Trip type: Travelled on business
Helpful
Share
Response from NEERAJ KUMAR, General Manager at The Heron Portico
Responded 2 days ago
Dear Valued Guest, It is always a delight to host you .We are are happy to receive a positive feed back. Thank you so much for appreciating all our arrangements on Covid 19 . We have taken all care to ensure the safety of our guests from contact less check in ,check our ,food order etc. We look forward to welcome you again. Regards Neiraj
Read more
wary c wrote a review 11 Jun
1 contribution
Thanks a lot to the Heron Portico staff. We spent a good time in the hotel, the bar and the food are excellent, the room are clean and also large, so we felt very well. We would like to thank specially Eunice, great waitress, who take care so much of us, very kind and attentive person. We recommand this hotel, the reception and hospitality was perfect ! Thanks again.
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Date of stay: June 2021
Value
Location
Service
Room Tip: Just one point : be careful with the shower, it could be important to check the electric system...
See more room tips
Helpful
Share
Response from NEERAJ KUMAR, General Manager at The Heron Portico
Responded 2 days ago
Dear Guest, Thank you for taking the time to post this review about your experience with us. I am delighted to learn that you left with a positive impression of the hotel and its services. Your kind words of appreciation on our hospitality have been passed on to the entire team for whom they will be a tremendous source of inspiration. We hope to continue being your preferred ‘home’ during all your future visits to Nairobi. Regards NEIRAJ KUMAR
Read more
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PRICE RANGE
USD 66 - USD 125 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
heron hotel nairobi
LOCATION
KenyaNairobi
NUMBER OF ROOMS
108
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Frequently Asked Questions about The Heron Portico
Which popular attractions are close to The Heron Portico?
Nearby attractions include Nairobi Arboretum (1.2 km), Nairobi Gallery (1.2 km), and All Saints Cathedral (0.8 km).
What are some of the property amenities at The Heron Portico?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Heron Portico?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Heron Portico?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Heron Portico?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Heron Portico?
Conveniently located restaurants include Java House, Flame Tree Restaurant, and Pango Brasserie.
Are there opportunities to exercise at The Heron Portico?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does The Heron Portico have an airport shuttle?
Yes, The Heron Portico offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Heron Portico?
Yes, dry cleaning and laundry service are offered to guests.
Does The Heron Portico offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.