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Palacina Residence & Suites

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180 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Vancouver, Canada
Reviewed 5 days ago NEW

This was my second stay at Palacina and I would return every time I need to be in Nairobi. Everything about the Palacina is first rate: the suites, the staff, the amenities, the comfort - it's a home away from home.

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Helpful?
Thank P6098JMrichardg
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

We love this review. Thank you very much for trusting to be your home in Nairobi and we look forward to your next visit. Our very best wishes, Tony

New York City, New York
Reviewed 1 week ago

I had stayed in paladins same time last year and was looking forward to a nice room with a nice view and all the amenities. They put me across the parking lot in a cramped service apartment. There was no hot water!! Only in the morning after I called 3 times to complain did a person come and show me...

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Thank Dorthe T
Johannesburg
Reviewed 3 weeks ago via mobile

Great food, beautiful setting and good service. Great place for a romantic dinner and drinks at the bar. Food is made to perfection and they have a reasonable wine list to choose from. Quiet and elegant dining.

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Helpful?
Thank Mvelapanda
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear MvelaPanda, I am delighted to read your review above and I look forward to sharing it with our Chef and our Restaurant team. It was certainly a pleasure to host you and we look forward to your next visit. Our best regards, Tony

California, USA
Reviewed 4 weeks ago

This hotel is in a quiet residential neighborhood and offers outstanding service and high quality rooms. Every room is a suite -- very large and well-appointed with beautiful furniture and high quality bed and linens. The staff is friendly and attentive. Such a wonderful place to stay.

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Helpful?
Thank mjjane
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear Mnnane, We were very pleased to host you and thank you very much for taking the time to post this review. Thank you very much for everything and we look forward to your next visit. Our best wishes, Tony

Tranas, Sweden
Reviewed 4 weeks ago

The rooms are very good standard and the crew of Palacina are Amazing. The Hotel has Everything that you need for both short and longs stays. I will for sure stay there again on my next visit to Nairobi.

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Helpful?
Thank larstorpman
GM-TZC, Manager at Palacina Residence & Suites, responded to this review

Dear Lars, Thank you for choosing Palacina and for this succinct review. The pleasure was ours and we look forward to your next visit. Our best regards, Tony

Reviewed 1 November 2016

Organised by Cheli & Peacock as part of a week-long trip to Kenya, stayed at the Palacina in the leafy Kilimani area of Nairobi. Hotel has no lift (staff will assist with luggage)but otherwise excellent service, large, clean rooms and friendly staff. We also ate a fine lunchon the verandah dining room overlooking the rear gardens and courtyard. Definitely recommended...

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Helpful?
Thank Johnny M
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear Johnny, Delighted to read this review of your recent stay with us and thank you very much for choosing Palacina. It was our pleasure to host you and i will pass your regards to all. Best wishes, Tony

Nairobi, Kenya
Reviewed 1 November 2016

Palacina is exceptionally homely, the ambiance, the food and service is of typical 5 star hotel. Staff are disciplined and pay attention to details. As an Event Organizer, I wont mind doing events here any other day. Lovely place!!! Fabulous!!!

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Helpful?
Thank sigunyie
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

We love this review and thank you very much for taking the time to post it. It was our pleasure to host your delegates and we all look forward to welcoming you back! best regards, Tony

New York City, New York
Reviewed 21 October 2016 via mobile

Huge spotless rooms with kitchen...and a great shower-most important. Two pools gym massage room. Very good food. Nice bar. But most important is a happy friendly and extremely helpful staff! A family owned place that obviously treats its staff well. A must stay hotel!!! This ranks with fine hotels anywhere in the world.

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Helpful?
Thank Kevin H
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear Kevin, We were delighted to welcome you to Palacina and I thank you for taking the time to review your recent stay with us. Thank you for everything and please visit us again on your next Nairobi trip. Best regards, Tony

Greater Johannesburg, South Africa
Reviewed 18 October 2016

Room -big spacious Atmosphere- relaxed (homely) Staff-friendly and have a can do attitude Food- great, although I had breakfast more than anything. Business travel- it suits my needs as a business traveller perfectly

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Thank unathitete
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

Dear Unathi Tete, Thank you very much for taking the time to review your recent stay at Palacina. It was our pleasure to host you and we hope to see you again soon. Our best wishes, Tony

Melbourne, Australia
Reviewed 27 September 2016 via mobile

We stayed at the Palacina on arrival and on departure for our 2 week &Beyond glamping holiday in Kenya and Tanzania to witness the mass migration of the wilderbeest. Our trip was fully planned by Rhino Africa from Capetown who made all the recommendations for where to stay. The hotel in Nairobi is situated in a beautiful suburb near the...

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Helpful?
Thank gullytravels
GM-TZC, General Manager at Palacina Residence & Suites, responded to this review

What a wonderful review! We are delighted that you enjoyed your stay with us and that you also had a memorable safari experience. Thank you and best regards from team Palacina. Tony

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
Official Description (provided by the hotel)
For weary travelers who have seen many a hotel room, Palacina is a breath of fresh air. Offering all the luxuries of a five star hotel, with special personalized service, a relaxed atmosphere and great attention to detail. As a family owned and run hotel the core emphasis is on making guests feel at home during their stay in Nairobi in an atmosphere of understated elegance and warm hospitality...Welcome to Nairobi's most relaxing address! ... more   less 

Additional Information about Palacina Residence & Suites

Address: Kitale Lane, off Dennis Pritt Road | State House Area, P.O Box 48728, Nairobi 00100, Kenya
Region: Kenya > Nairobi
Price Range: $299 - $445 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palacina Residence & Suites 5*
Number of rooms: 14
Reservation Options:
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Also Known As:
Palacina Residence Hotel Nairobi
Palacina Residence And Suites
Hotel Style:
#6 Romantic Hotel in Nairobi
#8 Family Hotel in Nairobi
#11 Business Hotel in Nairobi
#22 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Palacina Residence & Suites staff and other travellers.
1 question
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Richmond, Virginia
7 months ago

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Questions? Get answers from Palacina Residence & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites are very convinient and offer a very good space and function during your stay.”
 of 5 bubbles larstorpman, 4 Nov 2016 | Read review
“select room overlooking quiet courtyard at back of hotel”
 of 5 bubbles 709johnnym, 1 Nov 2016 | Read review
“All rooms are extremely quiet”
 of 5 bubbles sigunyie, 1 Nov 2016 | Read review
“ask for the new rooms”
 of 5 bubbles Dform3, 18 Jun 2016 | Read review
“All of the rooms seem to be the same - all quiet ad away from the restaurant and bar area.”
 of 5 bubbles bushbabykenya, 1 May 2016 | Read review
5 of 5
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