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Windsor Golf Hotel and Country Club

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Kigwa Road, off Kiambu Road P.O. Box 45587, Nairobi 00100 Kenya
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
USD 176
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (321)
Room & Suite (42)
Dining (30)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 01/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Windsor Golf Hotel and Country Club
Updated 01/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#41 of 347 hotels in Nairobi
Location
Cleanliness
Service
Value
Travellers' Choice
The Windsor Golf Hotel & Country Club is Africa's leading Golf Resort having in it Kenya's best golf course. The resort is a mere 15 minutes drive from Nairobi's central business district and 45 minutes from the main airport. This Nairobi's leading 5 star golf hotel has a cluster of impressive Victorian style buildings with 130 deluxe rooms comprising of twins, doubles, studio suites and cottages all overlooking the spectacular 18-hole championship golf course. With a 16-hour business center, free wi-fi internet access in all rooms and public areas (for resident guests), jogging track, tennis & squash courts, heated pool among other facilities ensure you and your family won’t miss a moment of excitement. Our greatest asset is SPACE, a SERENE AMBIENCE and YOU our most valuable guest.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Golf course
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Shallow end in pool
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Hiking
Squash
Tennis court
Tennis court offsite
Walking tours
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Concierge
Currency exchange
Dry cleaning
Laundry service
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Room features
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Park View
482Reviews0Q+A100Room tips
Traveller rating
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Popular mentions
Jeff R wrote a review 5 Jan
Richmond, Virginia8 contributions2 helpful votes
I am writing a very mixed review on Windsor and honestly I hope that ownership reads this as the issues really have more to do with investment in the hotel rather that what staff can control. In a nutshell, Windsor needs major reinvestment or the owners should sell it and let the purchasers do it. It is currently teetering on the "3" mark in my opinion, but could easily be a 4-5 star property with appropriate action. On the other hand, they are sliding towards a very low ranking as things stand now. The location and uniqueness of the place is terrific. We played golf and loved the course and especially the caddies. The hotel staff were so friendly and outgoing that you felt bad for them when they had to repeatedly come to the table, at every meal, and explain that they were out of whatever we had ordered. My last night there I had to order three times until they had something in stock on the menu. Any chef who knows what she or he is doing will line up the servers before a meal and go over the specials of the day and also what items are "86'ed"...meaning they don't have. Not so at Windsor. We had a two bedroom cottage on the golf course which could easily fetch $800+US at a high-end property. Instead the place had old shabby furniture and drapes, a TV in the living room that wasn't even hooked up, a coffee pot but they forgot all of the coffee and tea to go with it and no lights...the living room literally had no floor or table lights, so you couldn't even use it at night. The room service menus were so old that the hotel attendant had no idea what we were talking about when we called to place orders. Again, I want to note how nice the staff were and what a spectacular setting this hotel lies within. I just hope that ownership will get their act together and decide to get serious or get out of the business. This place is a real gem that with investment, could quickly shine again.
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Date of stay: December 2021
Value
Service
Sleep Quality
1 Helpful vote
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Ross10001 wrote a review Oct 2021
Nairobi, Kenya91 contributions85 helpful votes
I recently participated in a five-day conference at this hotel. The grounds cannot be beat for a multi-day conference, as there is plenty of space and the setting is beautiful. The food on offer for lunch and dinner is pretty good as well. Staff were top notch professionals and very accommodating to most of our requests. The room I stayed in was spacious, clean and quiet. The hotel needs to invest in new conference technology, like microphones and screens, as both had challenges that were not resolved during the conference. Regarding room service, the hotel should update its menu to reflect a more contemporary clientele by having a few inspired plant-based options (some options are on the menu, but are actually not available). The same goes for snacks during tea breaks.
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Date of stay: September 2021
Location
Cleanliness
Service
Trip type: Travelled on business
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Response from Lemmy Mathenge, General Manager at Windsor Golf Hotel and Country Club
Responded 4 Oct 2021
Dear Ross, we are glad that you enjoyed your stay with us and have taken note of your feedback on our conference equipment and the room service and tea break menus. We will definitely work on them. Hope to see you back soon!
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Miss A wrote a review Aug 2021
Worldwide2 contributions2 helpful votes
The rooms - were not clean, thinly veiled mattress, you could feel the springs on the bed, very uncomfortable, INTERNET was down, FOOD especially dinner was always OVER, so we would miss out, on food. Such a sour experience. Customer service, horrible. The golf course, the gym and the pool - amazing. I wish more effort could be put in the rooms and food as well. sigh!
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Date of stay: July 2021
Rooms
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Cottages have a good view, quiet and serene, the beds though, horrible!
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1 Helpful vote
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Response from Lemmy Mathenge, General Manager at Windsor Golf Hotel and Country Club
Responded 9 Aug 2021
Dear Guest, I can only imagine the level of disappointment that you felt by us failing to meet your expectations. We apologize for the poor service delivery and will find out why this happened and ensure it does not happen again. Kindly contact me on lemmy@windsor.co.ke so that I can personally offer my apology on behalf of The Windsor. I do hope that you will give us another chance.
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Andrew T wrote a review July 2021
Abu Dhabi, United Arab Emirates27 contributions32 helpful votes
A gem of a discovery!! We need to spend a certain amount of time outside South Africa prior to moving on to UAE and chose Nairobi - a friend of a friend recommended the Windsor Golf Resort and what a recommendation it was!!! The team, led by Lemmy, provide unrivaled client focus. Steve and Chris will ensure your stay meets your needs - and Robert brings a whole new meaning to culinary facilitation; he is a star! For golfers - the course is challenging yet enjoyable. For non-golfers - the grounds have marked cycling and walking trails through the lush Kenyan forest. We have extended our stay already and we will, absolutely, be coming back!!! Thanks Lemmy!
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Date of stay: June 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Lemmy Mathenge, General Manager at Windsor Golf Hotel and Country Club
Responded 3 Aug 2021
Dear Andrew, it was such a pleasure hosting you here at The Windsor and we are so glad that your stay with us was extremely relaxing and a true stress reliever. We look forward to the golf tour and competition with our team on your next visit. See you soon!
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dchristinerand wrote a review June 2021
Nairobi, Kenya3 contributions1 helpful vote
I have stayed at this hotel a number of times in the past. Recently stayed at this hotel and I was not impressed. For instance this is one of the only heated pools in the city, so we came here for our daughters. However the pool was cold. When we repeatedly asked to heat up the pool, the staff said they would but they did not, and the pool remained cold the entire time we were there. Not great.
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Date of stay: June 2021Trip type: Travelled with family
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Response from Lemmy Mathenge, General Manager at Windsor Golf Hotel and Country Club
Responded 5 July 2021
Dear Guest, we have noted your disappointment with the unheated pool during your stay with us and sincerely apologize for this. We had mechanical problems with the heat exchanger that have since been sorted out and the pool is now heating as normal. We look forward to welcome you and your family back and you can contact me at lemmy@windsor.co.ke
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PRICE RANGE
USD 189 - USD 446 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
windsor hotel and country
LOCATION
KenyaNairobi
NUMBER OF ROOMS
130
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Frequently Asked Questions about Windsor Golf Hotel and Country Club
Which popular attractions are close to Windsor Golf Hotel and Country Club?
Nearby attractions include Karura Forest (5.6 km), Hepa Escape Rooms (4.3 km), and The Village Market (5.6 km).
What are some of the property amenities at Windsor Golf Hotel and Country Club?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Windsor Golf Hotel and Country Club?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Windsor Golf Hotel and Country Club?
Yes, free parking is available to guests.
What are some restaurants close to Windsor Golf Hotel and Country Club?
Conveniently located restaurants include Jiko, Harvest Restaurant, and The Lord Erroll.
Are there opportunities to exercise at Windsor Golf Hotel and Country Club?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Windsor Golf Hotel and Country Club have an airport shuttle?
Yes, Windsor Golf Hotel and Country Club offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Windsor Golf Hotel and Country Club have airport transportation?
Yes, Windsor Golf Hotel and Country Club offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Windsor Golf Hotel and Country Club?
Yes, dry cleaning and laundry service are offered to guests.
Does Windsor Golf Hotel and Country Club offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Windsor Golf Hotel and Country Club?
Many travellers enjoy visiting Dedan Kimathi Statue (8.7 km) and The Galton-fenzi Memorial (9.1 km).