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The Boma Nairobi

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#7 of 161 Hotels in Nairobi
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The Boma Nairobi
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607 Reviews from our TripAdvisor Community

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Showing 555: English reviews
Reviewed 25 February 2017 via mobile

I loved the Boma.. it has plush and spacious rooms, lots of variety at the buffet stands for all meals, enough parking for guests. I will recommend the hotel for couples on a holiday. And it's less than 15 minutes from the town if Nairobi traffic is clear.

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Helpful?
1Thank Sandra N
The Boma H, Director of Sales at The Boma Nairobi, responded to this review

Dear Sandra Thank you very much for your positive review and for choosing us as your preferred Hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards

khartoum
Reviewed 19 February 2017

I stayed for 8 nights for work. The hotel is nice enough, location is great, the staff are friendly and the Kitengella Glass work is magnificent. I had a real problem with the number of mozzi's in the room for my entire stay. I commented on this several times to the staff, who gave me a can of spray on...

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Thank raffertybrown
The Boma H, Director of Sales at The Boma Nairobi, responded to this review

Dear RaffertyBrown, Thank you very much for taking the time to tell us about your experience during your last stay at The Boma Nairobi. We appreciate your positive comments on our location, Staff and Interior art. I sincerely apologize for the unfortunate Incident you experienced while at our facility. At the The Boma Nairobi, we strive to provide a superior...

Reviewed 19 February 2017

I recently stayed at the Boma for about a week on business, and would frankly have been furious if I were picking up the bill. $225/night (advertised here as $175, failing to mention the $50/night in taxes that are added on top) anywhere in Africa should be getting you immaculate facilities and services, however, this is not the case. This...

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Helpful?
1Thank Bradford C
The Boma H, Director of Sales at The Boma Nairobi, responded to this review

Dear Bradford, Thank you very much for taking the time to tell us about your experience during your last stay at The Boma Nairobi. I sincerely apologize for the unfortunate Incident you experienced while at our facility. At the The Boma Nairobi, we strive to provide a superior service experience for every customer; therefore we regret your displeasure. I have...

Nairobi, Kenya
Reviewed 18 February 2017 via mobile

Second visit in a week, first time it was a conference second time a family dinner. The food is awesome, the cocktail juice is the best in town. The staff members are awesome and several great restaurants. The signage though needs to be abit visible. Recommended.

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Thank Reubenkimani
The Boma H, Director of Sales at The Boma Nairobi, responded to this review

Dear Reuben Thank you very much for your positive review and for choosing us as your preferred Hotel. I am very pleased to hear that our staff made your stay pleasant and that you enjoyed your stay with us. We have taken note of your recommendation and will pass it on to the team for consideration. I look forward to...

Bemidji, Minnesota
Reviewed 18 February 2017

What a great hotel! We stayed for two nights the end of January 2017. We came in very late and initially were to stay at the Boma Inn. They were full and were transferred over to the hotel for no extra charge. I also had not received my luggage from my flight and the staff was more than helpful helping...

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Thank khrcpr
The Boma H, Director of Sales at The Boma Nairobi, responded to this review

Dear Khrcpr Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to your next visit to the hotel. Take care! Warm Regards

Reviewed 15 February 2017

Strategically located, the Boma delivers what it promises to deliver. Friendly staff, beautifully designed and the cuisine is tantalizing. The aura is scenic coupled with state of the recreational facilities and the rooms are more than a home away from from.

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Helpful?
Thank Ksas K
The Boma H, Director of Sales at The Boma Nairobi, responded to this review

Dear Ksas K Thank you very much for taking the time to review your last stay with us. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Take care Warm Regards

Walnut Creek, California
Reviewed 14 February 2017 via mobile

The hotel was generally nice. The room was spacious and worked really nicely to repackage, take and nap and shower in preparation for a 24 hour travel day. The power did go out three times over the 7 hours we were there, for short periods of time. The restaurant which was serving a Buffett had no open tables at 1:30pm...

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1Thank amw58ca
The Boma H, Director of Sales at The Boma Nairobi, responded to this review

Dear Amw58ca Thank you very much for your candid review of your recent stay at our hotel. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to make better our services for your comfort. We would be honored to host you during your next visit to Nairobi and as always we strive...

Reviewed 12 February 2017 via mobile

Excellent service received from the staff at Boma Hotel. I was very hungry and needed a quick snack before heading to their also wonderful gym. I had some delicious tomato soup and bread rolls. The waiter also went out of his way to get me a banana and an apple that weren't even on the menu. I highly appreciated it....

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Thank Monique K
The Boma H, Director of Sales at The Boma Nairobi, responded to this review

Dear Monique Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to your next visit to the hotel. Take care! Warm Regards

New York City, New York
Reviewed 12 February 2017

An elegant hotel with beautifully furnished rooms, an elegant dining room and an outdoor pool. The service is wonderful and the staff is most accommodating. The hotel is an architectural delight! It is close to many attractions including the Karen Blixen farm museum and to the airport.

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Thank traveled2017
The Boma H, Director of Sales at The Boma Nairobi, responded to this review

Dear Traveled2017 Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to your next visit to the hotel. Take care! Warm Regards

Charleston, South Carolina
Reviewed 11 February 2017

This was my third stay at the Boma - I stayed in January 2016 and a few weeks before this review at the start of my Kenya safari. The Boma is a great place to stay - competence and attention to detail reigns! Early breakfasts are possible (starting at 6am), and they let you linger in your room past checkout...

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Thank offshorebirder
The Boma H, Director of Sales at The Boma Nairobi, responded to this review

Dear Offskorebirder Thank you very much for taking the time to review your last stay with us. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Take care Warm Regards

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hospitality has now become a new front in the fight against human suffering. Kenya Red Cross Society has taken this concept to the next level with the launch of The Boma Nairobi. This is a luxury deluxe hotel with an adjoining conference centre offering world-class hospitality, having every penny of profit funding the KRCS’s humanitarian work. This is 'hospitality with a conscience.' ... more   less 

Additional Information about The Boma Nairobi

Address: Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
Region: Kenya > Nairobi
Price Range: $246 - $405 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Boma Nairobi 5*
Number of rooms: 148
Reservation Options:
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Hotel Style:
#1 Business Hotel in Nairobi
#3 Family Hotel in Nairobi
#4 Spa Hotel in Nairobi
#5 Romantic Hotel in Nairobi
#7 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from The Boma Nairobi staff and other travellers.
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Questions? Get answers from The Boma Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A twin bedroom and with all necessary equipment.”
672serged, 10 Apr 2017 | Read review
“Top floor has great view over the national park”
raffertybrown, 18 Feb 2017 | Read review
“All rooms are perfect and of course with an handsome cost”
  • The Deluxe rooms. Has option to stay with family.
, 15 Feb 2017 | Read review
“All the rooms are good and have air conditioning”
offshorebirder, 11 Feb 2017 | Read review
“5th floor is quite warm”
Q437DCphilipb, 23 Oct 2016 | Read review
5 of 5