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The Boma Nairobi

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Red Cross Road, Off Popo Rd, Mombasa Road, Nairobi 00100 Kenya
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Traveller (455)
Room & Suite (110)
Dining (42)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#31 of 347 hotels in Nairobi
Location
Cleanliness
Service
Value
Travellers' Choice
Hospitality has now become a new front in the fight against human suffering. Kenya Red Cross Society has taken this concept to the next level with the launch of The Boma Nairobi. This is a luxury deluxe hotel with an adjoining conference centre offering world-class hospitality, having every penny of profit funding the KRCS’s humanitarian work. This is 'hospitality with a conscience.'
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Highchairs available
Airport transportation
Business Centre with Internet Access
Secured parking
Wifi
Adult pool
Outdoor pool
Shallow end in pool
Fitness / spa changing rooms
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Non-smoking hotel
Sun terrace
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL STYLE
Green
Modern
Languages Spoken
English, French, Swahili
985Reviews17Q+A100Room tips
Traveller rating
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Popular mentions
Enigma15 wrote a review Dec 2021
Cape Town19 contributions23 helpful votes
Great location, friendly staff, big rooms, very clean and comfortable. Breakfast is great and served quick and efficiently. Covid protocols are strictly observed. Great room service and the menu selection is satisfatory. This will be my stay when next in Nairobi.
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Date of stay: December 2021Trip type: Travelled with family
1 Helpful vote
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Response from The Boma Hotel Nairobi, Guest Services / Front Office at The Boma Nairobi
Responded 4 weeks ago
Dear Enigma15, Thank you for the perfect rating and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed your stay with us and we greatly appreciate all your compliments! We look forward to hosting you again during your next visit to Nairobi. Thank you for choosing the Boma Hotels.
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clinton p wrote a review Nov 2021
1 contribution
The stay was very good from all aspects except the driver service. This was expensive and we had an unpleasant incident whereby the 1 driver tried to get us to pay an extra US$30 to drop our guest off 2km from the hotel. This after we had paid US$ 150.00 for the day including airport drop off ? The driver was insisting in the payment. We spoke to reception and it was then agreed by a manager not to charge us. It left a bit of a bitter taste in the mouth.
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Date of stay: November 2021
Rooms
Service
Sleep Quality
Trip type: Travelled on business
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Response from The Boma Hotel Nairobi, Guest Services / Front Office at The Boma Nairobi
Responded 21 Nov 2021
Dear Clinton, Thank you for the perfect rating and for taking the time to share your valuable feedback with us. We are glad to hear that you enjoyed your stay with us. We apologise for this unacceptable error - in addition to the error being rectified by the reception and our manager, we will handle the issue internally to ensure it does not reoccur. We look forward to hosting you again soon. Thank you for choosing the Boma Hotels
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mickyg14 wrote a review Nov 2021
Largs, United Kingdom28 contributions27 helpful votes
Fanrastic hotel. Lovely staff. Nice pool and area. Great breakfast and food. Brilliant security. Lovely rooms and facilities . Special mention to Esther on reception...What a lovely girl and so friendly and helpful and efficient and professional. Also to my room cleaner Boniface...couldn't meet a nicer man and he did such brilliant job of making our room spotless and replenished. Stayed 9 days 9 till 17th November.
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Date of stay: November 2021Trip type: Travelled as a couple
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Response from The Boma Hotel Nairobi, Guest Services / Front Office at The Boma Nairobi
Responded 18 Nov 2021
Dear Micky, Thank you for the perfect rating and for taking the time to share your brilliant feedback with us! We are thrilled to hear that you enjoyed a memorable stay with us. Your compliments are greatly appreciated and will be shared with Esther and Boniface. We look forward to hosting you again soon! Thank you for choosing the Boma Hotels
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Juliette M wrote a review Nov 2021
1 contribution
The Customer Service was SUPERB! I felt like a VIP :-)....The food was scrumptious, their freshly baked buns are to die for! However, the rooms need to be Zhuzhed up to give it a fresh/bright ambience. The towels were a bit worn out too. i will definitely come back again and I highly recommend it.
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Date of stay: November 2021
Location
Cleanliness
Service
Trip type: Travelled on business
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Response from The Boma Hotel Nairobi, Guest Services / Front Office at The Boma Nairobi
Responded 15 Nov 2021
Dear Juliette, Thank you for the high rating and for taking the time to share your wonderful feedback with us. Your compliments are greatly appreciated and we are delighted to hear that you had a memorable stay. Your comment on the ambience of our rooms and our towels has been duly noted, we will aim to improve on those points. We look forward to hosting you again soon! Thank you for choosing the Boma Hotels
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Terri L wrote a review Nov 2021
2 contributions
+1
Exceptional service brings us back!The BOMA is our top pick in Nairobi. Fantastic customer focus (all staff levels), a beautiful environment, and delicious food. The staff know us by name and we consider the hotel our Nairobi home. Give it a try!
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Date of stay: November 2021Trip type: Travelled on business
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Response from The Boma Hotel Nairobi, Guest Services / Front Office at The Boma Nairobi
Responded 15 Nov 2021
Dear Terri, Thank you for the perfect rating and for taking the time to share your feedback with us! Thank you for your compliments - we are thrilled to hear that we are your top pick in Nairobi. We look forward to hosting you once again! Thank you for choosing the Boma Hotels.
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PRICE RANGE
USD 113 - USD 228 (Based on Average Rates for a Standard Room)
LOCATION
KenyaNairobi
NUMBER OF ROOMS
148
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Frequently Asked Questions about The Boma Nairobi
Which popular attractions are close to The Boma Nairobi?
Nearby attractions include Playland Amusement Park (1.2 km), Lindberg Holidays and Safaris (0.7 km), and Capital Centre (0.9 km).
What are some of the property amenities at The Boma Nairobi?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Boma Nairobi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Boma Nairobi?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Boma Nairobi?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Boma Nairobi?
Conveniently located restaurants include Big Five Restaurant & Bar, Nyama Mama - Capital Centre, and Johari Restaurant.
Are there opportunities to exercise at The Boma Nairobi?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Boma Nairobi have an airport shuttle?
Yes, The Boma Nairobi offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Boma Nairobi have airport transportation?
Yes, The Boma Nairobi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Boma Nairobi?
Yes, dry cleaning and laundry service are offered to guests.
Does The Boma Nairobi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.