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Sarova Stanley

Jumia TravelUSD 180*
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#7 of 162 Hotels in Nairobi
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
USD 225*
USD 180*
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USD 215*
USD 215*
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Sarova Stanley
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1,091 Reviews from our TripAdvisor Community

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Showing 972: English reviews
Canada
Reviewed 5 March 2015

After 4 stays of 2-4 nights over the course of January and February 2015, I found my myself looking forward to being 'home' at the Stanley in between heading off on my next adventure. It is all the things you would expect in a hotel of this caliber, so I won't go into amenities, clean comfy beds etc. What I...

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Helpful?
1Thank CanadaFran4kenya
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, It’s an honor to have had the pleasure to host you at the dawn of the year. Accept our appreciation for choosing us as well as for your continuous patronage of the Sarova Stanley. We are elated to note that we meet your expectations, and that you felt at home whilst with us. We will share your review...

Rowlands Gill, United Kingdom
Reviewed 4 March 2015

I accompanied my husband on his return to east Africa after a gap of over 40 yrs (he was a long haul tour operator then) and we stayed here for 3 nights so he could compare then and now. he says he was not disappointed. the location for city centre was superb although everytime you ventured onto the streets of...

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Helpful?
1Thank linda d
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, It’s a delight to read your review; first to learn of your husband’s tour operator days and the fact that this time you were joined him, crowned by his approval of then and now. Certainly the city has grown and with it the hotel. We are proud to retain the hotels heritage for our returning guests, new guests...

Pune, India
Reviewed 23 February 2015

Wow! That’s the start I can say about Stanley during my five weeks stay in Nairobi in Dec 2014. It was a business trip but what a great homely feel with royal service and hospitality. Special things to mention about Stanley are like great location right into heart of the city, cheerful ambience, tasty food, wi-fi and most importantly loving...

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Helpful?
1Thank Swapnil G
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for choosing to stay with us at the Sarova Stanley during your recent business trip. We have, with pleasure, shared your sentiments with both Ms. Elizabeth and Ms. Cecilia who were both excited and happy to read the same. Both the city and the hotel sprung at the same time frame and the city grew around...

Brussels, Belgium
Reviewed 19 February 2015

The hotel's facilities are certainly good enough. Nice gym and pool. Comfy room with great housekeeping. Reliable wi-fi - occasionally even fast-ish. But staff (especially Monica in security) is the draw here and really went out of their way to help me when I was foolish enough to leave a sport jacket a continent away and had a job interview...

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Helpful?
1Thank peripateticwon
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, It’s indeed a joy to read about your experience whilst with us. We too realize that our most cherished pillar is our associates. To whom nothing is too much to ask. Ms. Monica was excited to read of your mention for what she considered to be just part of her everyday’s job. We all hope that the interview...

Margate, United Kingdom
Reviewed 15 February 2015

After three days if NGO on the field inspections with Mildmay Uganda focusing on HIV community clinics and development work among vulnerable people and living in a basic hostel with limited resources like trickled water,one litre bottle of water and sparse food in incredible heat and very poor social conditions it was a luxury to arrive here.Dirty,exhausted and tired on...

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Helpful?
3Thank John R
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of the Sarova Stanley. We take pride to have had the opportunity to host you during your recent travels. It is nice to learn you were able to sample our range of products and services and we are glad to note that we met your expectations. It is through guest patronage...

Hong Kong, China
Reviewed 13 February 2015 via mobile

Excellent service. I have my breakfast and dinner in the hotel almost every day during my 4 weeks stay in Nairobi. People are nice, friendly and very helpful. The beef in Kenya is very tasteful. Special thanks to Nani. I won't forget her smiling face.

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Helpful?
1Thank JeffreyYau
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of the Sarova Stanley. We are honored to have had thepleasure of starting your day by serving your breakfast as well as closing the same by setting and serving your dinner table during your month stay in Nairobi. We look forward to your future visits and hope to share more of...

United States
Reviewed 6 February 2015

Not only did I experience a couple issues here, Sarova Stanley is just not for me - and that's how I have to do my rating. I'll start with the positives: ***PROS*** Very clean and comfortable, which is particularly valuable in Nairobi CBD; extremely attentive service; covered the cost of a misunderstanding we had (see below); multiple strong dining options...

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Helpful?
Thank High_Expectations999
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for choosing us as your preferred hospitality partner and for the time taken to share on your experience. We also thank you for the opportunity you gave us to review on your concerns whilst you were still with us. This review is important to us as it acts as our yardstick of our performance highlighting areas...

Eastbourne, United Kingdom
Reviewed 5 February 2015

I like the Sarova, stayed there a few times now. It has an old world feel about it, to the soft comfy reception area and old photos, to the friendly staff who are more than happy to cater for your needs. The layout is nice and doesn't have the generic hotel feel about it. The rooms are more than adequate...

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Helpful?
1Thank Darren S
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your patronage of Sarova Stanley and for your time taken in writing this review. I have to admit; it feels as though I am hearing one of my own team members speak when I read your review. You had nailed the facts so precisely. One can only experience it to understand it. There are a...

Papamoa, New Zealand
Reviewed 5 February 2015

The Stanley has it all,the ambiance, hospitality and it oozes quality and old colonial charm from the moment you enter. Relaxing having a coffee, tea or a beer seems to be the right thing to do to take in the atmosphere, the history and the charm of the place. Nairobi was a stop over on our way to Rusinga Island...

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Helpful?
Thank brg68mga
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, It’s an honor to have had the pleasure of hosting you on both occasions. You are absolutely right on your comment on our staff. They are one of our greatest asset, the reason we are able to maintain our old colonial charm and package it into a gem to share with the rest of the world. Thank you...

Centurion, South Africa
Reviewed 31 January 2015 via mobile

One of the high end hotels I have visited in Nairobi. Had business dinner, enjoyed arrowroot tart, papaya with granadilla pulp. Buffet with lots of veggies and salads to suit all and pricky eaters. The Chef is on site to explain the dishes. Would like to stay over to experience more hospitality. Central location with lots of entertainment around. I...

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Helpful?
2Thank Koki80
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of Sarova Stanley, as well, for your time taken to share your experience with us. We are glad to have been your choice of venue for your business dinner. We look forward to hosting you again in the near future.

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
Exchange Bar
Exchange Bar
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast included
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Kenya’s first luxury hotel, Sarova Stanley opened its elegant doors in 1902. Since then, it has been making history- hosting royal safaris and legendary personalities such as Edward Prince of Wales and Ernest Hemingway. Today, as the hotel enters its second century, it continues to maintain its unique heritage and provides state-of-the-art services and facilities for business and leisure travelers. All guestrooms are a blend of luxurious Victorian grandeur and modern comfort. ... more   less 

Additional Information about Sarova Stanley

Address: Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya
Region: Kenya > Nairobi
Price Range: $189 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sarova Stanley 5*
Number of rooms: 217
Reservation Options:
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Also Known As:
Sarova Stanley Hotel Nairobi
Sarova Stanley Nairobi
Hotel Style:
#2 Family Hotel in Nairobi
#3 Business Hotel in Nairobi
#3 Romantic Hotel in Nairobi
#4 Spa Hotel in Nairobi
#7 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Sarova Stanley staff and other travellers.
8 questions
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ca
ca
6 months ago
Bedfordshire
over a year ago

See all questions (8)

Questions? Get answers from Sarova Stanley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with good WiFi signal and a double bed.”
WillemS320, 16 Mar 2017 | Read review
“Rooms facing the streets have nice views but noisy, inside rooms are quitter, corner rooms are preferable.”
charalambosk2015, 14 Mar 2017 | Read review
“The right side of the hotel offers good view to the activities on the CBD -Street”
ChristianMedupin, 13 Mar 2017 | Read review
“high room for a better view. Make sure there is no construction going on.”
peterfF9940GL, 9 Mar 2017 | Read review
“Upper floors will be quieter, if street noise troubles you.”
A6375PUpaulr, 6 Mar 2017 | Read review
5 of 5
Jumia Travel
USD 180* /night
View Deal
Hotels.comUSD 215
TripAdvisorUSD 215
getaroom.comUSD 225
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*Disclaimer
Prices are for 1 room, 2 adults
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