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Fairview Hotel

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#5 of 161 Hotels in Nairobi
Certificate of Excellence
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Fairview Hotel
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1,182 Reviews from our TripAdvisor Community

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Showing 1,089: English reviews
UK
Level Contributor
69 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed today NEW

We needed a hotel for three nights in Nairobi on business and needed somewhere secure for women travelling alone. This hotel certainly matched the brief - right opposite the Israeli embassy. We didn't have much downtime to use the facilities but the hotel is set in very nice gardens and there are several places to eat and a small gift... More 

Helpful?
Thank WilliamsFamilyUk
Level Contributor
4 reviews
3 hotel reviews
Reviewed yesterday NEW

This is an excellent Hotel in the center of Nairobi, safe and really good food. Ambiance is very cozy. Service is of a high standard. For sure, I feel at home, and next time I’ll stay again in this great hotel.

Helpful?
Thank Tom S
Angus M, Public Relations Manager at Fairview Hotel, responded to this review

Thank you for staying with us and for the wonderful review Tom. We are so glad to hear that you enjoyed your stay with us and found our hotel's location convenient, the food delicious, and the service good - aspects we pride ourselves in! We look forward to welcoming you back soon... More 

Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW

Beautiful garden like setting, variety of food options, extremely secure, wonderful updated rooms- a true getaway from a bustling big city! It sits across street from embassy so extra security is present!

Helpful?
Thank Jennifer M
Angus M, Public Relations Manager at Fairview Hotel, responded to this review

Thank you for staying with us and for the positive review Jennifer. We are so glad to hear that you enjoyed your stay with us and found our hotel's location convenient, and the food delicious - aspects we pride ourselves in! We look forward to welcoming you back soon... More 

1 review
Reviewed 5 days ago NEW

The lovely hotel, welcomed our delegation of 120 persons and accommodated us for what ended up being a fantastic dinner. Their organisation and support throughout the process is incomparable and the quality of their services is breathtaking.

Helpful?
Thank MARVIN M
Angus M, Public Relations Manager at Fairview Hotel, responded to this review

Thank you for staying with us Marvin, and we are so glad that you had a great stay! We look forward to welcoming you back soon. More 

London, United Kingdom
1 review
Reviewed 1 week ago

Lovely, serene garden setting. Courteous and helpful staff. Lovely food. The chicken fajitas must be tried. The rooms will benefit from an improvement in furnishings to complement the hotel surroundings.......

Helpful?
Thank kpmaison
Angus M, Public Relations Manager at Fairview Hotel, responded to this review

Thank you for staying with us and for the positive review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon. More 

Johannesburg, South Africa
Level Contributor
264 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 2 weeks ago

A lovely property with lots of restaurant and bar options in beautiful settings. Worth a visit just for the pool bar atmosphere. Breakfast was good and the pool bar serves great pizzas, burger and steaks. Their house red wine was amazing as well. Staff are super friendly and very efficient. Security is as tight as I've seen in Nairobi. Wifi... More 

Helpful?
Thank T-Africa2000
FairviewHotelbyCLHG, General Manager at Fairview Hotel, responded to this review

18th November 2016 Dear Valued Guest From the outset, I would like to thank you for taking time to communicate your feedback on Trip Advisor, following your recent stay at the Fairview Hotel. It gives me the opportunity to address and to rectify our shortcomings. Thank you also for highlighting the outstanding performance of our staff and for your compliments... More 

Durban, South Africa
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 weeks ago

Most beautiful garden setting. Fantastic staff. The hotel is nestled in a natural garden setting. The hotel has a wide range of vegetable gardens interspersed between the buildings, strange but cute. There are numerous areas where one can sit around and work either in the gardens, around the pool or in the many little nooks and crannies in the building.... More 

Helpful?
Thank Anesh S
Lansing, Michigan
Level Contributor
8 reviews
5 hotel reviews
Reviewed 3 weeks ago

Beautiful Gated Hotel Fabulous Breakfast Buffet Clean Rooms Beautiful Pool Kind and Helpful Staff Efficient check in and check out Treated very nicely at all aspects from service staff to housekeeping to security.

Helpful?
Thank fb1006771186
London, United Kingdom
Level Contributor
85 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 weeks ago

For the last 10 years I have travelled the world regularly and I will struggle to think of another hotel that is in the same league as this one for customer service. In fact the way I was treated goes beyond exceptional customer service, it was genuine hospitality. The staff go above and beyond the call of duty to make... More 

Helpful?
Thank Phileas-Fon
Cape Town Central, South Africa
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

There is no doubt that this hotel is by far the best in Nairobi. Service is outstanding and together with great ambiance, tranquil gardens and top notch facilities it exceeds any 5* hotel. The staff is amazingly attentive and I was made to feel that I am almost the only guest in the hotel although it was abuzz with people... More 

Helpful?
Thank Samantha A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
Mukutan Garden Cafe
Mukutan Garden Cafe
Cuisines: European, Bar, Cafe, International, Contemporary, Pub
Mitende Atrium
Mitende Atrium
Cuisines: Italian, European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Fairview Hotel is owned and operated by the City Lodge Hotel Group. It is Nairobi's most popular four star hotel comprising of 127 rooms (with some five star rooms!). Our product offering is designed for the business traveller with various room types set in five acres of beautiful gardens. Our room rates include bed, breakfast, wifi and all taxes. We are situated 2 kilometers out of the Nairobi central business district on Upper hill. ... more   less 

Additional Information about Fairview Hotel

Address: Bishops Road, Nairobi 00100, Kenya
Region: Kenya > Nairobi
Price Range: $235 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairview Hotel 4*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Expedia, TripOnline SA, Cheap Tickets, Travelocity, Agoda and Odigeo so you can book your Fairview Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairview Hotel Nairobi
Hotel Style:
#5 Family Hotel in Nairobi
#5 Luxury Hotel in Nairobi
#5 Business Hotel in Nairobi
#8 Romantic Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Fairview Hotel staff and other travellers.
3 questions
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Gold Coast, Australia

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Questions? Get answers from Fairview Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room in the main hotel rather than the annex if you want an 'old style' room or if heavy rain is expected”
 of 5 bubbles WilliamsFamilyUk, 2 Dec 2016 | Read review
“Stayed in room 141- behind pool area- quiet and secluded away from main hotel, like paradise!”
 of 5 bubbles jennifermG1294OE, 29 Nov 2016 | Read review
“Avoid rooms 120-122”
 of 5 bubbles L6802EHantonios, 19 Oct 2016 | Read review
“Any room is good.”
 of 5 bubbles BridgetAtkinson_11, 5 Oct 2016 | Read review
“Most probably all rooms are excellent, mine for sure.”
 of 5 bubbles hazardous2016, 1 Oct 2016 | Read review
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