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    Nairobi Serena Hotel

    Kenyatta Avenue, Nairobi, Kenya
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    03/12/2017 04/12/2017
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    USD 312*
    USD 234*
    SAVE USD 78
    USD 312*
    USD 310*
    Traveller (361)
    Room & Suite (97)
    Dining (73)
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    Overview
    • Excellent57%
    • Very good36%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    5.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (899)
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    11 - 15 of 814 reviews

    Reviewed 19 September 2017

    I was booked here by my client and was most appreciative of the comfort and amenities after very long and tiring(jet lagged) days of filming. Rooms are comfortable with all the amenities. Staff are friendly and helpful. They even helped my crew get their passports...More

    Thank Mike R
    Response from SerenaHotels, General Manager at Nairobi Serena HotelResponded 28 September 2017

    We appreciate the time taken to share your experience. Kindly note that we are committed to assure guests' comfort while staying with us and your positive feedback will go a long way to inspire us to improve. Thank you once again for rating us so...More

    Reviewed 18 September 2017 via mobile

    I have stayed here on 4 occasions in all. Has a very good long outdoor swimming pool, which is my main reason for staying. Rooms are very good. Breakfast buffet is average, and waitrons not trained to attend tables. The main issue with this hotel...More

    Thank OldAfricaTravMan
    Reviewed 14 September 2017

    We stayed at the Nairobi Serena in late August at the commencement of an organised tour. The hotel is situated in the city centre area and is currently under renovation but we certainly were not affected by this in anyway. Our room was spacious and...More

    Thank Wayne P
    Reviewed 9 September 2017 via mobile

    After a short bush flight the 2 1/2 hours to get there we were tired and glad to escape from outside! Rooms have it all kettle bar fridge big safe and bottled water Had the best ever lobster thermidor there ever. Helpful staff and the...More

    Thank Yvonne W
    Response from SerenaHotels, General Manager at Nairobi Serena HotelResponded 28 September 2017

    We thank you for taking time to share your experience. Kindly note that we were delighted to know that you enjoyed your stay with us and that our offer and service delivery met with your satisfaction. We sincerely thank you for choosing to stay with...More

    Reviewed 30 August 2017

    Definitely amongst the best hotels in Nairobi, the Nairobi Serena Hotel is well kept, the rooms are of any hotel's standard size, the breakfast spread is vast and so good! The hotel pool is heated and massive - we really enjoyed a swim here. We...More

    Thank Shreya G
    Response from SerenaHotels, General Manager at Nairobi Serena HotelResponded 6 September 2017

    We thank you for taking time to share your experience. Kindly note that we are committed to ensure that every guest enjoys their stay and are grateful to know that you found our offer and service delivery to your satisfaction. We sincerely thank you for...More

    Fairmont The Norfolk
    1,075 reviews
    #10 of 169 hotels in Nairobi
    1.0 km
     
    Fairview Hotel
    1,302 reviews
    #3 of 169 hotels in Nairobi
    0.7 km
     
    InterContinental Nairobi
    1,059 reviews
    #16 of 169 hotels in Nairobi
    0.5 km
     
    Best Western Plus Meridian Hotel
    300 reviews
    #12 of 169 hotels in Nairobi
    1.0 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • USD 221 - USD 318 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Romantic Hotel in Nairobi
    • #6 Spa Hotel in Nairobi
    • #6 Business Hotel in Nairobi
    • #7 Luxury Hotel in Nairobi
    • #7 Family Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 183
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Agoda, Priceline, Orbitz, Hotwire, getaroom.com, HotelQuickly and Cheap Tickets so you can book your Nairobi Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    Add Photo Photos
    Traveller (361)
    Room & Suite (97)
    Dining (73)
    Pool & Beach (32)
    Hotel & Grounds (240)
    Bathroom (9)
    Business Centre & Event Rooms (5)
    Nearby
    Fairmont The Norfolk
    1,075 reviews
    1.02 km away
     
    Best Western Plus Meridian Hotel
    300 reviews
    1.05 km away
     
    InterContinental Nairobi
    1,059 reviews
    .54 km away
     
    Fairview Hotel
    1,302 reviews
    .70 km away
     
    Nearby Restaurants
    Kengeles Lavington Green
    87 reviews
    .49 km away
    Pango Brasserie at the Fairview
    100 reviews
    .69 km away
    Bhandini Restaurant
    63 reviews
    .49 km away
    Flame Tree Restaurant
    96 reviews
    .53 km away
    Nearby Attractions
    Nairobi Gallery
    67 reviews
    .38 km away
    Central Park
    63 reviews
    .20 km away
    Uhuru Park Nairobi
    13 reviews
    .13 km away
    Natural World Kenya Safaris
    1,074 reviews
    .47 km away
    Ask a question
    Questions & Answers
    Ahmed F
    17 September 2017|
    AnswerShow all 8 answers
    Response from angeldust54 | Reviewed this property |
    we only stayed for one day and night but there is other lounges and out side space and the bar you could have meetings, lovely hotel
    1
    Vote
    joankogo84
    15 June 2017|
    AnswerShow all 4 answers
    Response from vivian m | Reviewed this property |
    Hi Joan,question concerning job,internship,attachments can only be address by human resource management.visit the hotel website for further information or visit the hotel and talk to human resource department.trip adviser is... More
    0
    Votes
    smcrimi
    11 April 2017|
    AnswerShow all 2 answers
    Response from SerenaHotels | Property representative |
    Hello, The email address is nairobi @ serena . co. ke
    0
    Votes
    Room Tips
    "Ask for a room overlooking the park if you like to see the big birds!"
    Read review
    "Try to get a room with no adjacent occupant behind the TV wall."
    Read review
    "Ask for room facing the garden"
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    "A very central place to stay in a very busy city."
    Read review
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