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27/08/2017 28/08/2017
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    Nairobi Serena Hotel

    Kenyatta Avenue, Nairobi, Kenya
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    Best prices for your stay
    27/08/2017 28/08/2017
    USD 336*
    USD 257*
    SAVE USD 79
    USD 315*
    USD 336*
    Traveller (360)
    Room & Suite (78)
    Dining (51)
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    Overview
    • Excellent57%
    • Very good36%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from Nairobi Serena Hotel
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    InterContinental Nairobi
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    Rooms
    27 Aug.28 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (879)
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    1 - 5 of 795 reviews

    Reviewed 5 days ago

    The food at the restaurants is good. No luxury but the food was clean and almost tasty. It was a good first impression of Kenya and the ambiance was very nice. WiFi was a little bit slow. Overall, it is a very nice hotel.

    Thank rodoboca
    Reviewed 1 week ago via mobile

    Went for Sunday lunch. Food was awesome and so was the service. Only down side was the chefs special of the day included mijitos but mint wasn't available on the day to make them. The waiters were quick to point that out and made other...More

    Thank Maraka N
    Reviewed 2 weeks ago

    Nicely appointed rooms with very good amenities. The service staff was courteous, responsive, and helpful. The bar areas overlook the well maintained gardens. The spa area is very neat, clean, and worth a visit.More

    Thank Asha S
    Response from SerenaHotels, General Manager at Nairobi Serena HotelResponded 2 weeks ago

    Thank you for taking time to share your experience. Kindly note that we are delighted to know that you enjoyed your stay and that our offer and service delivery met with your satisfaction. Once again, thank you for choosing to stay with us and we...More

    Reviewed 2 weeks ago via mobile

    Serena has the best staff, very professionell and friendly at the same time. The food is amazing every time and the service couldnt be any better. Best breakfast and lots to choose from. The security is high and it makes you feel safe. The pool...More

    Thank Mari H
    Response from SerenaHotels, General Manager at Nairobi Serena HotelResponded 2 weeks ago

    Thank you for taking time to share your experience. Kindly not it is our aim to surpass our guests' expectations and your feedback is important to us as this will inspire us to improve on our offer and service delivery. Once again, thank you for...More

    Reviewed 2 weeks ago

    stayed at this hotel in June for 1 night with friends before going on safari, this is a lovely hotel, we really wished we had booked a couple of extra nights, lovely garden and pool area, which we didn't get chance to use, bedrooms very...More

    Thank angeldust54
    Response from SerenaHotels, General Manager at Nairobi Serena HotelResponded 2 weeks ago

    We thank you for taking time to rate us, following your recent stay. Kindly note that we are committed to ensure all our guests have a memorable stay with us and are delighted to know that you enjoyed your stay. We look forward to another...More

    InterContinental Nairobi
    993 reviews
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    Fairview Hotel
    1,274 reviews
    #3 of 164 hotels in Nairobi
     
    The Heron Portico
    485 reviews
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    Sarova Stanley
    1,142 reviews
    #7 of 164 hotels in Nairobi
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 217 - USD 322 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Spa Hotel in Nairobi
    • #4 Romantic Hotel in Nairobi
    • #4 Luxury Hotel in Nairobi
    • #6 Business Hotel in Nairobi
    • #7 Family Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 183
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Travelocity, Priceline, DerbySoft Ltd Shanghai HQ, TripOnline SA, Cancelon, Hotwire, Cheap Tickets, Agoda, getaroom.com and HotelQuickly so you can book your Nairobi Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    Add Photo Photos
    Traveller (360)
    Room & Suite (78)
    Dining (51)
    Pool & Beach (31)
    Hotel & Grounds (217)
    Bathroom (9)
    Business Centre & Event Rooms (4)
    Nearby
    The Heron Portico
    485 reviews
    .91 km away
     
    InterContinental Nairobi
    993 reviews
    .54 km away
     
    Fairview Hotel
    1,274 reviews
    .70 km away
     
    Sarova Stanley
    1,142 reviews
    .99 km away
     
    Nearby Restaurants
    Pango Brasserie at the Fairview
    93 reviews
    .73 km away
    Kengeles Lavington Green
    76 reviews
    .49 km away
    Flame Tree Restaurant
    94 reviews
    .53 km away
    Mandhari Restaurant
    79 reviews
    .26 km away
    Nearby Attractions
    Nairobi Gallery
    67 reviews
    .38 km away
    Central Park
    61 reviews
    .13 km away
    Uhuru Park Nairobi
    7 reviews
    .13 km away
    Natural World Kenya Safaris
    931 reviews
    .47 km away
    Ask a question
    Questions & Answers
    joankogo84
    15 June 2017|
    AnswerShow all 4 answers
    Response from vivian m | Reviewed this property |
    Hi Joan,question concerning job,internship,attachments can only be address by human resource management.visit the hotel website for further information or visit the hotel and talk to human resource department.trip adviser is... More
    0
    Votes
    smcrimi
    11 April 2017|
    AnswerShow all 2 answers
    Response from SerenaHotels | Property representative |
    Hello, The email address is nairobi @ serena . co. ke
    0
    Votes
    Sudon
    29 August 2016|
    Answer
    Response from SerenaHotels | Property representative |
    Hello Sudon, yes we do offer pick up from the airport at USD40 per card load one way. There is no supplement charged during Christmas but the rate is on Room only and subject to 18% taxes.
    0
    Votes
    Room Tips
    "stay away is best choice you can make..."
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    "Choose on the opposite side of the construction are rooms are quieter."
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    "Some rooms have a great view of the adjacent leisure park."
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    "If you are a smoker book here, great place all rounf"
    Read review
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