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06/08/2017 07/08/2017
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    Nairobi Serena Hotel

    Kenyatta Avenue, Nairobi, Kenya
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    Best prices for your stay
    06/08/2017 07/08/2017
    USD 336*
    USD 250*
    SAVE USD 86
    USD 336*
    USD 250*
    SAVE USD 86
    USD 336*
    USD 250*
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    Traveller (351)
    Room & Suite (78)
    Dining (51)
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    Overview
    • Excellent57%
    • Very good36%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Shuttle Bus Service
    Babysitting
    5.0 Star Hotel
    All hotel details
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    Villa Rosa Kempinski Nairobi
    704 reviews
    #2 of 164 hotels in Nairobi
     
    Fairview Hotel
    1,269 reviews
    #3 of 164 hotels in Nairobi
     
    Fairmont The Norfolk
    991 reviews
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    Sarova Stanley
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    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (873)
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    1 - 5 of 789 reviews

    Reviewed 1 week ago

    I swear i had a nice experience at the hotel and will invite more people to also experience the same.I enjoyed the cool environment of the hotel and i also appreciate the cleanliness of the place,rooms particularlyMore

    Thank Kevin M
    Response from SerenaHotels, General Manager at Nairobi Serena HotelResponded 1 week ago

    We appreciate the time taken to share your experience. Kindly note that we were delighted to host you and are happy to know that you enjoyed your stay. We look forward to another opportunity to be of service to you in the near future. Sincerely...More

    Reviewed 2 weeks ago

    Amazing hotel with nice room, very professional and friendly staff. The hotel has location. food is wonderful. we enjoyed our stay . The conference room where held our meeting was great and quite. I recommend

    Thank baldwin2017397
    Reviewed 2 weeks ago

    It was shocking to get to such a ran down dirty and smelly room. I took my fiance from teh airport to give her a luxary soft landing before the hard road of safari. Instead she was taken aback by the way it looked and...More

    Thank Yosi76
    Response from SerenaHotels, General Manager at Nairobi Serena HotelResponded 5 days ago

    We appreciate the time taken to share your experience, following your recent stay. Kindly note that we aim to surpass our guests' expectations and therefore your feedback is important to us as this will motivate us to improve. In this regard, we appreciate your feedback...More

    Reviewed 2 weeks ago

    Hotel is very cleaned, nice room decor, personnel are very professional and friendly. Slept well. Breakfast buffet had a great variety of food. Enjoyed our staying would return again. Place is secured and the grounds were well maintained.More

    Thank Pellican001
    Response from SerenaHotels, General Manager at Nairobi Serena HotelResponded 5 days ago

    Thank you for taking time to share your experience. Kindly note we are delighted to know that you enjoyed your stay and that you found our offer and service delivery to your satisfaction. We look forward to another opportunity to be of service to you,...More

    Reviewed 3 weeks ago via mobile

    My wife and I and another couple greatly enjoyed our two night stay at the Nairobi Serena Hotel prior to safari in Kenya and Tanzania. The hotel is beautifully designed in warm tones and African designs. The staff were all very pleasant, very helpful, and...More

    Thank Nathan7744
    Response from SerenaHotels, General Manager at Nairobi Serena HotelResponded 1 week ago

    Thank you for taking time to share your experience. Kindly note that every guest is important to us and we are committed to ensure seamless service delivery is accorded to assure a memorable stay. We sincerely thank you for choosing to stay with us and...More

    Villa Rosa Kempinski Nairobi
    704 reviews
    #2 of 164 hotels in Nairobi
     
    Fairview Hotel
    1,269 reviews
    #3 of 164 hotels in Nairobi
     
    Fairmont The Norfolk
    991 reviews
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    Sarova Stanley
    1,133 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • USD 210 - USD 618 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Spa Hotel in Nairobi
    • #4 Luxury Hotel in Nairobi
    • #4 Romantic Hotel in Nairobi
    • #6 Business Hotel in Nairobi
    • #7 Family Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 183
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Expedia, Agoda, Priceline, DerbySoft Ltd Shanghai HQ, Travelocity, TripOnline SA, Cheap Tickets, Hotwire, Cancelon, getaroom.com, HotelQuickly and HRS so you can book your Nairobi Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    Add Photo Photos
    Traveller (351)
    Room & Suite (78)
    Dining (51)
    Pool & Beach (29)
    Hotel & Grounds (210)
    Bathroom (9)
    Business Centre & Event Rooms (4)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    joankogo84
    15 June 2017|
    AnswerShow all 4 answers
    Response from vivian m | Reviewed this property |
    Hi Joan,question concerning job,internship,attachments can only be address by human resource management.visit the hotel website for further information or visit the hotel and talk to human resource department.trip adviser is... More
    0
    Votes
    smcrimi
    11 April 2017|
    AnswerShow all 2 answers
    Response from SerenaHotels | Property representative |
    Hello, The email address is nairobi @ serena . co. ke
    0
    Votes
    Sudon
    29 August 2016|
    Answer
    Response from SerenaHotels | Property representative |
    Hello Sudon, yes we do offer pick up from the airport at USD40 per card load one way. There is no supplement charged during Christmas but the rate is on Room only and subject to 18% taxes.
    0
    Votes
    Room Tips
    "stay away is best choice you can make..."
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    "Choose on the opposite side of the construction are rooms are quieter."
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    "Some rooms have a great view of the adjacent leisure park."
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    "If you are a smoker book here, great place all rounf"
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