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Hilton Nairobi

PricelineUSD 107*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 155*
USD 107*
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USD 112*
USD 113*
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Hilton Nairobi
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1,193 Reviews from our TripAdvisor Community

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Showing 1,048: English reviews
New York
Reviewed 1 October 2015

Though in a very crowded area,the service in the hotel was excellent.It also meant that there are a lot of stores around. The executive lounge staff,epecially Irene and Faith were very gracious ,professional and courteous.They catered to every need ,right down to arranging for mobile top up cards. Will definitely be back.

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Helpful?
Thank Kabyr
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, Thank you for sharing your wonderful experience with us about your stay at the Hilton Nairobi. We are very glad that you were satisfied with your overall experience. We thank you for the excellent compliments you make about our team members hospitality, and especially for mentioning our executive lounge team, Irene and Faith for their great customer care....

madrid, Spain
Reviewed 28 September 2015

Everything ok but the wifi (only under paid) and the bathroom needs a renovation. The swimming pool is incredible and the bar near it, very confortable. Buffet is complete and healthy. Nice views and excellent situation in the CBD of Nairobi

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Marta Alvarez M
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, Thank you for sharing your experience with us about your stay at the Hilton Nairobi. We appreciate your compliments about our healthy meals and facilities. We truly value your comments and they will be used to improve our guests’ experience. We look forward to welcoming you back again soon. With kind regards, Yours sincerely MARTIN VOSKAMP I General...

nairobi, Kenya
Reviewed 26 September 2015

during my stay in nairobi , i experience good and great in all and also in my staying in the hilton hotels whom all staff was very kind and professional. if i will come back in nairobi sure that i will stay in hilton hotel but asking abordable price for us

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Abdoulfatah Abd... A
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, I would like to personally thank you for taking the time to write your comments and to share your excellent review. We are glad to note that you were very satisfied with your overall experience, and delighted to see that you enjoyed our team members hospitality and service. I am happy to say that our team is dedicated...

Durban, South Africa
Reviewed 23 September 2015

Shocking service by all staff. I have stayed in the Hilton Hotel in Nairobi twice now and first time was incredible. But the second and last time I stayed there, suddenly WiFi came at a cost, the gym was full of non-hotel guests and there was no management controlling how the machines were being treated. Also a 'personal trainer" wearing...

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Helpful?
Thank j_lendrum
martin v, General Manager at Hilton Nairobi, responded to this review

Dear guest, It was truly a pleasure to serve you and we thank you for taking the time to share your valuable feedback with us. At Hilton, we greatly appreciate any comments made by our guests as we constantly strive to achieve the highest quality standards. I would like to personally apologize for the series of unfortunate incidences that you...

Durban, South Africa
Reviewed 21 September 2015

Its a good location hotel entire theme looks old age, Also for business stay wifi is not free in rooms and you need to run to public area for free access Almost entire staff was very welcoming and helpful, Food quality is regular, dinner buffets are very low on spread of choice but they run a theme buffet so if...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank AbhishekDahiya
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and helpfulness of our team members to your liking. We however note that in some areas we have not been able to fully meet your expectation, we continually do our very best to ensure our guest satisfaction. Rest...

Nairobi, Kenya
Reviewed 20 September 2015

Great service, great staff. The quality of the rooms and location convenient. Delicious meals and humble welcome by the staff. Hotel rooms spacious, well lit. Provided with daily newspapers. Staff guidance and everything within the hotel makes the reason for return.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jack W
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, It is great to hear that you had an excellent stay with us here at Hilton Nairobi. Thank you for acknowledging our great customer service and hospitality of our team members, and we are happy to see that our facilities and location is to your liking. We are glad that you were satisfied with your overall experience. Thank...

Santa Fe, New Mexico
Reviewed 18 September 2015

The room was nice and comfortable. The location is great. The restaurant is good and the prices are very fair. The pool is clean and has a nice setting. It is a busy area but centrally located. Try to get a room higher than the third floor.

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Helpful?
Thank Robert A
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and helpfulness of our team members to your liking. We however note that in some areas we have not been able to fully meet your expectation, we continually do our very best to ensure our guest satisfaction. Rest...

Kampala, Uganda
Reviewed 17 September 2015

for all the times i have been at Hilton, one thing has been a constant, its a very quiet place despite its vicinity in East Africa's largest city. It has an excellent ambiance and the service is very good, you really feel like you are cared for.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Kenneth K
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest Thank you very much for your candid review of your recent stay with us here at Hilton Nairobi. We are glad to note that you were very satisfied with your overall experience. We sincerely appreciate to read that you felt cared for and enjoyed our great hospitality. Thank you for your compliments that you like the ambience and...

Worms, Germany
Reviewed 10 September 2015 via mobile

Robert and Ian are the key security guards who exercise patient and intelligent control over guests security on entry to the roped off area to the entrance of the Hotel, where additional measures insure the guests security for a pleasant stay. The prices in Nairobi are (what they are) amazing and frankly well overpriced but at the Hilton you are...

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Helpful?
1Thank Stephen T
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, Thank you very much for your candid review of your recent stay at Hilton Nairobi, It was a pleasure for us having you as our guest. We sincerely appreciate you excellent compliments about the security measures we have put in place, and we are indeed happy you felt secure. Thank you for mentioning our security team members, Robert...

Natal, RN
Reviewed 7 September 2015 via mobile

This hotel in Nairobi has a very good location. Staff are very well trained and efforced. Very good rooms, restaurant and gym. The breakfast is diversified and wonderful. A great hotel for different moments!

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Helpful?
1Thank Ranieri S
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest Thank you for your kind words and the time you took to share them with us. It is great to hear, that you have enjoyed every moment of your stay. We already shared your comments with the team and management. We look forward to welcoming you back to the Hilton Nairobi in the not too distant future. At...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Experience Kenya from the Hilton Nairobi hotel, situated in the city's central business district, one block away from the Kenyatta International Convention Centre and only 25 minutes from Jomo Kenyatta International Airport. The hotel enjoys proximity to several major banking institutions, universities and government offices, including the Parliament and the High Court of Kenya ... more   less 

Additional Information about Hilton Nairobi

Address: Mama Ngina St, Nairobi 00100, Kenya
Region: Kenya > Nairobi
Price Range: $126 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Nairobi 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Agoda, Booking.com, Travelocity, Priceline, Hotwire, Hotels.com, Cancelon, Cheap Tickets, TripOnline SA, HotelQuickly and HRS so you can book your Hilton Nairobi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Nairobi Hotel Nairobi
Hilton International Nairobi
Nairobi Hilton International
Hotel Style:
#16 Spa Hotel in Nairobi
#26 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Nairobi staff and other travellers.
9 questions
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Questions? Get answers from Hilton Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher view”
zunigamiguel, 17 May 2017 | Read review
“The views of Nairobi from the upper floors are spectacular.”
edcarol, 16 May 2017 | Read review
“Any floor is good, and the elevators are quick so you don't have to wait long to get to where you are going.”
444ruthy, 1 May 2017 | Read review
“The top most room have the best view of Nairobi”
victork2542016, 20 Apr 2017 | Read review
“Rooms are quite well furnished and comfortable.”
Nyiel, 12 Apr 2017 | Read review
5 of 5
Priceline
USD 107* /night
View Deal
HiltonUSD 112
Agoda.comUSD 113
CancelonUSD 155
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*Disclaimer
Prices are for 1 room, 2 adults
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