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Hilton Nairobi

PricelineUSD 110*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 150*
USD 110*
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USD 112*
USD 112*
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Hilton Nairobi
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1,190 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Nairobi
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Showing 1,045: English reviews
Seattle, Washington
Reviewed 3 weeks ago via mobile

Our expectations were exceeded in facilities, amenities and service for a 17 day stay. We liked the feel of an older hotel, which is kept up, staff are very experienced indicating good management and HR. We frequented the Executive Lounge pretty much 3X/day, excellent service staff, while little variety in food choices. Excellent gym facility and Spa. Recommend the airport...

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Helpful?
Thank Ray B
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, Thank you for choosing to stay at the Hilton Nairobi. We are indeed happy that you were very satisfied with your experience and you enjoyed your stay with us. We appreciated your mentioning of our team members great hospitality and facilities. Believe me, it is comments such as yours that make all efforts at Hilton Nairobi, truly worthwhile....

Milford, Michigan
Reviewed 3 weeks ago

Hotel and staff were great! The staff and people are kind and gentle and so helpful and gracious. At the same time, the city is congested, dirty, litter everywhere, sidewalks are third world, and sewer smell was persistent in many hotel bathrooms. Security was high priority and I never felt comfortable walking outside at night on the streets.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank MrChip1234
Lagos, Nigeria
Reviewed 3 weeks ago

I have visited Nairobi a lot of times, but this was my first stay in the Hilton hotel. I arrived earlier than the check in time of 12H00 and the smiling staff at the check in desk offered me a hot cup of tea while waiting for the room to be ready. This was followed by a fruit platter brought...

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Helpful?
Thank temituoyoo
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, Greetings from Hilton Nairobi and thank you for your response. We have always taken pride in ensuring that our guests have the feeling of it being a home away from home. We sincerely appreciate your great compliments about our very hospitable team members and am delighted to hear they walked with you through the journey of your stay...

Reviewed 3 weeks ago

From the moment I arrived I felt catered to and taken care of. Edwin welcomed us with an enormous smile and made sure our luggage got to our room promptly. The food and staff in the Traveler's Restaurant were both above par. We were grateful to make the acquaintance of Eunice who provided us with wonderful service at breakfast and...

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Helpful?
Thank Ruth Y
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, It is a pleasure for us having you as our guest, and thank you for choosing to stay at the Hilton Nairobi. We are glad that you were very satisfied with your overall experience and happy to see that you enjoyed every moment of your stay. Truly, we appreciate the fine compliments you make about our team members...

Sydney, Australia
Reviewed 4 weeks ago via mobile

I've stayed in a few Hiltons - I feel this one was below what you should expect from a Hilton. The rooms are small & have an old feel about them, a problem related to the design of the building rather than Hilton itself. We stayed here twice in the same week as a safari stopover and on the 6th...

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Helpful?
Thank Mabbitts
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, Thank you for your review and for choosing to stay at the Hilton Nairobi. The time taken along with the effort made to share your feedback with us is most appreciated. Basing on your comment about our state of the facility, quality of food and service experienced, it seems we have not been able to meet your expectation....

United States
Reviewed 4 weeks ago

Hotel is subpar. Okay for a short stay but not a long stay. Although supposed to be high end hotel, this hotel is old and is in need of renovation. The one thing that is good about this hotel is that it is located right in the center of town.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank patrickoE8660YR
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, Thank you for your review and for choosing to stay at the Hilton Nairobi. The time taken along with the effort made to share your feedback with us is most appreciated. We note your observation that our hotel needs renovation, I am pleased to inform you that our owners as well as the management team constantly review the...

Reviewed 4 weeks ago

Been here one night after arriving at Nairobi international airport to get on a 10 day Safari around Kenya. Hotel is closer to the airport and is very convenient and is in middle of the busy Nairobi city. However the hotel is old and it boasts the wrecked colonial characteristics all over the place (in sort of a bad way...

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Helpful?
Thank Sankatha B
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, Thank you very much for your nice feedback regarding your stay at the Hilton Nairobi. We appreciate the fine compliments you make about our team members friendliness, room cleanliness, great customer care, good food offering and decent security. Believe me, it is comments such as yours make all efforts, at Hilton Nairobi, truly worthwhile. We are glad to...

London, United Kingdom
Reviewed 5 weeks ago

I've stayed in many hiltons but this was first in Africa. The staff, all, are committed to service excellence across the globe. And they are the people that make these palaces come alive. It's a slightly different environment to Switzerland, yes, where Swiss fastidiousness makes the hotel environment sharp and Swiss. This one....it's on a different continent and the culture...

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Helpful?
Thank mrsP7741
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, Thank you for choosing to stay at the Hilton Nairobi. We are glad to note that you were satisfied with your overall experience and appreciate the fine compliments you make about our team members great hospitality and service. Believe me, comments such as yours make all efforts, at Hilton Nairobi, truly worthwhile. We truly appreciate your feedback and...

Nairobi, Kenya
Reviewed 21 April 2017

The hotel is centrally located in Nairobi city center. It has a very nice swimming pool. The hotel interior is kind of old and dated. the rooms a really nice though. anytime you visit Nairobi and would want to stay within the city center this would be a very nice location.

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Helpful?
Thank victork2542016
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, Thank you very much for your candid review about your recent stay with us. It is a pleasure for us having you as our guest and we are happy that you enjoyed you stay. We are delighted to see that you enjoyed our heated swimming pool and as well, the location of our hotel serves you well. We...

Stockholm, Sweden
Reviewed 19 April 2017

I visited Hilton only two nights with my grandkids and the treatment was the best. The staff were very helpful from the entrance staff, front office, restaurant and the pool staff. Telefon service was excellent.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank norahk937
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, Thank you for sharing your experience about your stay with us at the Hilton Nairobi. We are glad to note that you were very satisfied with your overall experience and appreciate your gratitude to our team in various departments for their great hospitality and care they accorded you during your stay. We are indeed delighted to see you...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Experience Kenya from the Hilton Nairobi hotel, situated in the city's central business district, one block away from the Kenyatta International Convention Centre and only 25 minutes from Jomo Kenyatta International Airport. The hotel enjoys proximity to several major banking institutions, universities and government offices, including the Parliament and the High Court of Kenya ... more   less 

Additional Information about Hilton Nairobi

Address: Mama Ngina St, Nairobi 00100, Kenya
Region: Kenya > Nairobi
Price Range: $126 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Nairobi 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Booking.com, Hotels.com, Travelocity, Agoda, Priceline, Hotwire, Cancelon, Cheap Tickets, TripOnline SA, HotelQuickly and HRS so you can book your Hilton Nairobi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Nairobi Hotel Nairobi
Hilton International Nairobi
Nairobi Hilton International
Hotel Style:
#16 Spa Hotel in Nairobi
#26 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Nairobi staff and other travellers.
9 questions
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See all questions (9)

Questions? Get answers from Hilton Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher view”
zunigamiguel, 17 May 2017 | Read review
“The views of Nairobi from the upper floors are spectacular.”
edcarol, 16 May 2017 | Read review
“Any floor is good, and the elevators are quick so you don't have to wait long to get to where you are going.”
444ruthy, 1 May 2017 | Read review
“The top most room have the best view of Nairobi”
victork2542016, 20 Apr 2017 | Read review
“Rooms are quite well furnished and comfortable.”
Nyiel, 12 Apr 2017 | Read review
5 of 5
Priceline
USD 110* /night
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HiltonUSD 112
Expedia.comUSD 112
TripAdvisorUSD 112
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*Disclaimer
Prices are for 1 room, 2 adults
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