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Southern Sun Mayfair Nairobi

#9 of 164 Hotels in Nairobi
Certificate of Excellence
09/04/2017 10/04/2017
1 room 2 adults 0 children
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Southern Sun Mayfair Nairobi
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841 Reviews from our TripAdvisor Community

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Showing 732: English reviews
Cape Town, South Africa
Reviewed 22 January 2016

Came here for a business trip, well looked after by courteous and thoughtful staff. I loved the cleaning staff putting a small chocolate on my pillow each day after making the bed. Business facilitates were very good and supportive.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
1Thank msizic2016
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear msizic2016 Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager

Reviewed 19 January 2016

We stay here often as this hotel is near to most places.The staff are great and so is the ambience of the place. The gardens are lovely and one feels like you are out in the countryside.it has all the facilities you require.the rooms are all being renovated and a wide choice is available for different budgets. The breakfasts are...

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Helpful?
Thank Kilifigirl
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Kilifigirl Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager

Jersey, United Kingdom
Reviewed 14 January 2016

I stayed here for around five days. Throughout my stay I found the staff welcoming, friendly, courteous and helpful. I took a taxi from the airport and was welcomed on arrival, quickly checked in and helped with my bags to the room. The rooms are not five-star luxury, but they are clean, comfortable and a good size. Everything worked and...

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Helpful?
1Thank Russell N
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Rus N Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay overall and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager

Reviewed 7 January 2016 via mobile

Stayed for 3 nights in this charming hotel which had a nice ambience and historical feel. Staff were friendly and helpful and the rooms were kept clean throughout my stay. Breakfast selection was excellent and the food was fresh. The only downside was noise front the kitchen in the mornings since my room was close to the pool. Overall, a...

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Helpful?
Thank Amma F
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Amma F Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager

Morogoro Region, Tanzania
Reviewed 7 January 2016

Slightly outdated interiors and structure. But the hotel is well kept, clean and well maintained. the meals are fantastic, there is a steak joing withing the hotel structures, where you can eat as many ribs as you want, only on Thursdays. the break fast is marvellous, near a poolside restauarant. the washrooms look slightly worn out though. Overall nice -...

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Helpful?
Thank MustansirMusaji
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear MustansirMusaji Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay overall. Your comments have been constructively communicated to our Maintenance Team for consideration and we look forward to welcoming you back to Southern Sun Mayfair...

Juba, South Sudan
Reviewed 4 January 2016

It is a great hotel in Nairobi.i am surprised that you don t have the indian dishes in your menu as I ordered a few time special curry orders and it was excellent,far better than some of the other restaurants in Nairobi. keep it up.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Bali N
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Bali N Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and thank you for your kind comments regarding our Indian food variety, much appreciated. We look forward to welcoming you back to Southern Sun...

Mulberry, Arkansas
Reviewed 4 January 2016

I am delighted that I stayed at the Southern Sun during my last visit in October of 2015 and am eagerly anticipating another great stay for the month of February 2016. For any length of time - but especially for an extended stay, I don't see how this hotel can be beat. First, the warm welcoming atmosphere of the property...

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Helpful?
Thank mrollinson
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear mrollinson Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and thank you for your kind words regarding our property and services, much appreciated. We look forward to welcoming you back to Southern Sun Mayfair...

London
Reviewed 26 December 2015

Stayed one night whilst on business travel. Excellent service and efficient smooth check in. Polite and friendly staff. Rooms were a bit dated, although they were big with large and comfortable beds. No minibar bit quick room service. Slightly out o the central CBD but close enough. Would stay again!

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Helpful?
Thank WanderingParomita
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear WanderingParomita Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager

Reviewed 24 December 2015 via mobile

Visited on a Thursday evening. Parking was full, wasted quite some time. Sat outside, didn't know smoking is allowed until halfway through my meal smokers sat at the next table and ruined the experience. The pork ribs are glazed and very tender. Accompanied by onion rings and French fries.

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Helpful?
Thank Louis Peter G
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Louis Peter G Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. Your comments have been constructively communicated to our Spur Management Team for consideration and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. KInd...

Eldoret, Kenya
Reviewed 23 December 2015

We stayed three nights ( two occasions) in Dec.15. Stay was really good. Services are also very good. Quite place. Food quality is really good. The staff are really good and well behaved.The rates are a bit high. Overall very good.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Philip V
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Philip V Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
SOUTHERN SUN MAYFAIR IS ONE OF NAIROBI'S BEST KNOWN LANDMARKS THAT FIRST ENJOYED ITS HEYDAY IN 1940'S COLONIAL KENYA. IT HAS BEEN EXTENSIVELY REFURBISHED TO PROVIDE MODERN FACILITIES, YET RETAINS THE UNDERSTATED CHARM AND ELEGANCE OF YESTERYEAR. THE HOTEL IS SITUATED CLOSE TO THE CITY CENTRE AND ONLY 20KM FROM JOMO KENYATTA INTERNATIONAL AIRPORT. WE WELCOME GUESTS TO EXPERIENCE THE TRADITIONAL WARMTH AND HOSPITALITY FOR WHICH BOTH KENYA AND SOUTHERN SUN ARE RENOWNED. ... more   less 

Additional Information about Southern Sun Mayfair Nairobi

Address: Cnr. Parklands Road & Msapo Close, Parklands, Nairobi 00800, Kenya
Region: Kenya > Nairobi
Price Range: $205 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Mayfair Nairobi 4*
Number of rooms: 171
Reservation Options:
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Also Known As:
Southern Sun Mayfair Nairobi Hotel Nairobi
Holiday Inn Nairobi
Nairobi Holiday Inn
Hotel Style:
#1 Casino Hotel in Nairobi
#4 Family Hotel in Nairobi
#8 Business Hotel in Nairobi
#9 Luxury Hotel in Nairobi
#14 Romantic Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Mayfair Nairobi staff and other travellers.
12 questions
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Preston, United Kingdom
7 months ago
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Questions? Get answers from Southern Sun Mayfair Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“groundfloor rooms and garden is all wheelchair-friendly as far as I have seen.”
 of 5 bubbles J4715UBjohnt, 13 Mar 2017 | Read review
“No idea. Wasn't crazy about going through an outdoor maze to get to my room.”
 of 5 bubbles fatimau_13, 5 Jan 2017 | Read review
“ground floor rooms are worth the extra as you can sit outside and chill.”
 of 5 bubbles wimbledonjoshis86, 4 Jan 2017 | Read review
“rooms overlooking the garden are the best. rooms towards the street can get somewhat noisy.”
 of 5 bubbles vet0n0, 25 Dec 2016 | Read review
“We stayed in room 253 and loved it.”
 of 5 bubbles 930michaelm930, 16 Dec 2016 | Read review
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