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28/01/2018 29/01/2018
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    Southern Sun Mayfair Nairobi

    Cnr. Parklands Road & Msapo Close, Parklands, Nairobi 00800, Kenya
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    28/01/2018 29/01/2018
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     3 people are viewing this hotel
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    USD 239*
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    Traveller (264)
    Room & Suite (41)
    Pool & Beach (26)
    Overview
    • Excellent43%
    • Very good42%
    • Average11%
    • Poor3%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Rooms
    28 Jan.29 Jan.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (952)
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    221 - 225 of 828 reviews

    Reviewed 29 July 2016 via mobile

    I enjoyed my stay. The food was good and all the staff were very polite and helpful. However, the rooms were very outdated and my room was also very far from reception. I often had to get my room key reprogrammed and walking back and...More

    Thank RFeeney
    Response from Michael P, General Manager at Southern Sun Mayfair NairobiResponded 5 August 2016

    Dear RFeeney Thank you for your recent visit to Southern Sun Mayfair Nairobi, we are delighted that you enjoyed your experience with us. Your comments regarding our rooms have been shared with our Development Team for consideration and we have since addressed and resolved the...More

    Reviewed 29 July 2016

    Excellent value for money, and providing true Kenyan character and spirit. Windows can be improved to make sure dampness and mosquito's stay outside. High Security is provided and the staff are extremely courteous and helpful to assist.More

    Review collected in partnership with Tsogo Sun Hotels
    Thank carmenh445
    Response from Michael P, General Manager at Southern Sun Mayfair NairobiResponded 5 August 2016

    Dear carmenh445 Thank you for your recent visit to Southern Sun Mayfair Nairobi. We are delighted that you enjoyed your stay with us and thank you so much for your kind comments regarding our Team - much appreciated. We have noted your comments regarding our...More

    Reviewed 28 July 2016

    Just overnight stay. Checked in exhausted at 11pm. Room a long trudge and then up three flights of stairs. No lift. No smoking room smelled of cigarette smoke. Breakfast fine, but it was chilly because open to the elements. We had expected a much more...More

    Thank Arianade
    Response from Michael P, General Manager at Southern Sun Mayfair NairobiResponded 29 July 2016

    Dear Arinade Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. Please accept our sincerest apologies for allocating an incorrect room type for your stay with us. Your comments...More

    Reviewed 26 July 2016

    The room was nice , but I would add a duvet , I got very cold even with extra blanket . The service is excellent and one of the best buffet's I've had . overall very friendly staff and welcoming environment and close to the...More

    Review collected in partnership with Tsogo Sun Hotels
    Thank shirleynompumelelom
    Response from Michael P, General Manager at Southern Sun Mayfair NairobiResponded 29 July 2016

    Dear shirleynompumelelom Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay overall. Your comments have been constructively communicated to our Housekeeping...More

    Reviewed 26 July 2016

    The hotel buildings and outside areas are stunning - it felt like being in the middle of the countryside right in the middle of the city. The rooms were clean and comfortable, the gym was well-equipped and the food (breakfast and room service at least)...More

    Review collected in partnership with Tsogo Sun Hotels
    Thank alisoncH1904XA
    Response from Michael P, General Manager at Southern Sun Mayfair NairobiResponded 29 July 2016

    Dear alisoncH1904XA Thank you for your feedback and your very kind comments. We are delighted that you enjoyed your stay with us and we hope to welcome you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • USD 197 - USD 307 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Casino Hotel in Nairobi
    • #2 Family Hotel in Nairobi
    • #8 Business Hotel in Nairobi
    • #10 Luxury Hotel in Nairobi
    • #14 Romantic Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 171
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Booking.com, Orbitz, Priceline, Agoda, TripOnline SA, HotelQuickly and Cancelon so you can book your Southern Sun Mayfair Nairobi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    • Also Known As
    • Southern Sun Mayfair Nairobi Hotel Nairobi ,
    • Holiday Inn Nairobi ,
    • Nairobi Holiday Inn
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    Traveller (264)
    Room & Suite (41)
    Pool & Beach (26)
    Dining (25)
    Hotel & Grounds (172)
    Family and Play Areas (6)
    Business Centre & Event Rooms (4)
    Bathroom (2)
    Nearby
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    Ask a question
    Questions & Answers
    صدام ب
    29 November 2016|
    AnswerShow all 4 answers
    Response from Stephen T | Reviewed this property |
    If you are a guest nothing, but I am not sure what you would pay if you are not a guest or whether they even let non-guest into the hotel to swim. They have a gym for non-guests so I imagine access to the pool is somehow... More
    1
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    صدام ب
    29 November 2016|
    AnswerShow all 5 answers
    Response from Enemalm | Reviewed this property |
    It is free.
    0
    Votes
    Google Translation
    Jill L
    4 August 2016|
    AnswerShow all 6 answers
    Response from Michael P | Property representative |
    Dear Jill L Thank you for your interest in Southern Sun Mayfair Nairobi. Travel time from the airport depends on the arrival time of your flight. Kindly advise on what time your flight arrives in order for us to answer... More
    0
    Votes
    Room Tips
    "always book through the internet, it is much cheaper"
    Read review
    "Get a room at floor level, away from the water features as the frogs may keep you awake🤣"
    Read review
    "Ask for a garden room."
    Read review
    "If you did not read my review, stay towards the inner part away from the roads"
    Read review
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