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Comfort Gardens Guest House

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Comfort Gardens Guest House
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89 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Reviewed 21 October 2016 via mobile

Room was nice and clean. Tv.didn't work they brought another but. Didn't have remote . And only one towel per bed and no wash cloths so i had to use my own or. Do without .for the price it isnt worth the stay ..So I am saying comfort wasn't 100%

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Helpful?
Thank kurt k
Comfort G, Guest Relations Manager at Comfort Gardens Guest House, responded to this review

Dear Kurt, Our apologies to hear that your stay at Comfort was less than satisfactory. We shall work to improve on this. Hope to have you with us again. Regards, The Comfort Gardens team

Reviewed 17 September 2016

This hotel is frequented by visitors to UNON. Rooms are small but clean though the bathrooms are very small. The hotel offers a free shuttle to UNON in the morning and has a reasonable 2000 KS transport fee to and from the airport. Breakfast was quite basic. The hotel also offers a taxi service, but I found that Uber was...

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Helpful?
1Thank Derek K
Comfort G, Front Office Manager at Comfort Gardens Guest House, responded to this review

Dear Derek, Thank you for taking your time to give us your feedback. It was a pleasure hosting you at Comfort Gardens, we are loking forwward to your return. Regards, Comfort Gardens team

Cairo, Egypt
Reviewed 31 August 2016

Very Good For Business trip , especially if you are going daily to the UN complex, it is just few minutes with a free morning shuttlebus , And also it’s just next to the village market mall which you can find Supermarket, Shops , Pharmacy and several restaurants

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Helpful?
2Thank Ahmed1975
Comfort G, Front Office Manager at Comfort Gardens Guest House, responded to this review

Dear Ahmed, I am glad that you enjoyed our stay with us. It was a pleasure hosting you at Comfort Gardens. Looking forward to next time. Thank you for taking time to give us your feedback Regards, Comfort Gardens Team

Manama, Bahrain
Reviewed 14 August 2016

The guest house offers value for money accommodation walking distance to the UN offices in Nairobi. The rooms are comfortable and clean, but be ware of mosquitoes. The staff are friendly and helpful. Breakfast is of good standard. They provide a shuttle bus to UN offices in the mornings. The location is so close to the village Market with plenty...

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Helpful?
1Thank fareedo58
Comfort G, Public Relations Manager at Comfort Gardens Guest House, responded to this review

Hello, Glad to hear you enjoyed your stay. it's always a pleasure to hear positive feedback from our guests. We provide insecticide spray, mosquito nets and liquid mosquito repellents in the rooms so I hope mosquitoes won't be a nuisance for you next time. thank you for your feedback. Best regards, Comfort Gardens Team

Nairobi, Kenya
Reviewed 2 July 2016

Comfort Gardens was my third choice and eventually, the place where I stayed for a month while looking for a house in Nairobi. I chose it for its proximity to the UN and the relatively reasonable rates they were offering (note that accommodation in the UN area is not cheap to begin with). The place is busy and always full...

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Helpful?
1Thank Talampakan
Comfort G, Front Office Manager at Comfort Gardens Guest House, responded to this review

Good Afternoon, I salute for having chosen comfort gardens for your stay.Many Thanks for appreciating our Facilities and our rates. my apologies for having trouble here, The area you mentioned have been looked into and i assure you next time you visit you shall have a pleasant stay. Kind regards,

Addis Ababa, Ethiopia
Reviewed 18 June 2016

Once upon a time this was a nice guesthouse with excellent service and located in a quiet area.This has all changed. The hotel is run-down, service is too varied (from high to low), beds are hard and showers provide warm water only now and then. Construction is nowadays all around the place, so if you'd like to stay and work...

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Helpful?
1Thank Pierre F
Comfort G, Comfort Gardens team at Comfort Gardens Guest House, responded to this review

I apologize for your unpleasant stay. Pleased to inform you that we had our technician repair the WiFi connection so it won't be a problem should you stay with us next time. As for the construction work, kindly bear with us for the time being as we have no control over the issue. Thank you for your feedback. Kind regards

New York, New York, United States
Reviewed 26 May 2016 via mobile

Close to UN, nice rooms, good food - all in all a great place to stay at this price. Pool is nice, and 10 minute walk to UN. What really makes it is the great staff - friendly, helpful and always willing to go the extra mile, makes a huge difference! Special thanks to Rose!

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Helpful?
Thank SeanSouthey
Comfort G, Front Office Manager at Comfort Gardens Guest House, responded to this review

Dear Sean, Greetings from Comfort Gardens, Thank you for taking the time to review us. your positive feedback is highly appreciated. Hope to host you again on your next visit to Nairobi. Kind regards, Comfort Gardens Team

Manchester, United Kingdom
Reviewed 22 May 2016

Nice pool, but that's about all. It's overpriced for what you get. In my room, the toilet seat was completely loose and disconnected from the rest of the structure; the shower didn't have enough pressure to get water through the nozzle (so I washed squatting below a waist-high tap in the wall); no plug in the basin; the internet was...

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Helpful?
1Thank sdturner2016
Comfort G, Front Office Manager at Comfort Gardens Guest House, responded to this review

Dear Turner, My apology for the inconvenience The place you mentioned have been look into and we assure you that your next stay in our hotel you will feel comfortable. Thank you for choosing comfort gardens. kind regards,

Entebbe, Uganda
Reviewed 13 May 2016 via mobile

Was not really happy with the place. They advertised on their website that their rooms have air conditioning - arrived, found out that only certain rooms have them - would I like a fan instead? Toilets are weirdly designed - they are very narrow and they have swinging doors - so you have to squeeze yourself in somehow to use...

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Helpful?
1Thank edfaigmane
Comfort G, Front Office Manager at Comfort Gardens Guest House, responded to this review

Good evening, I salute you for having chosen comfort gardens for your stay, my apology for having troubles here,the areas mentioned have been looked in and i assure you the next time you visit we shall provide the best services.

Ottawa, Canada
Reviewed 27 April 2016

we stayed here for 17 nights in April...our room was clean......and comfy going on a home away from home...the staff are gracious.....and helpful.....it is very close to walk to Village |Market.....the pool is a very welcome place to sit and work.......overall good value for money.....and would highly recommend it........always good clean taxi service provided by the hotel...I would Mention that...

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Helpful?
1Thank carol w
Comfort G, Front Office Manager at Comfort Gardens Guest House, responded to this review

Good evening, We are honored and humbled by your positive comments towards us. It is through you and others like you who enable us serve everyone even better. No words that can express my unending gratitude, May God bless you enormously. You are most welcome to Comfort Gardens. Kind regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
Comfort Gardens is a quiet guest house located 8 kms away from the hustle and bustle of Nairobi city. It’s located in one of the safest neighborhood in the city, next to the UNON Compound, a host of embassies and NGOs as well as the Village Market. The Gardens is ideal for a business traveler, especially those conducting business around Gigiri. The tourist will find the Guest House ideal as well. ... more   less 

Additional Information about Comfort Gardens Guest House

Address: no 34 UN Cresent Road plot, Nairobi 00621, Kenya
Region: Kenya > Nairobi
Price Range: $174 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Gardens Guest House 3*
Number of rooms: 73
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Also Known As:
Comfort Gardens - Kenya Hotel Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Gardens Guest House staff and other travellers.
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Questions? Get answers from Comfort Gardens Guest House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing the pool but not too close to the big construction site.”
 of 5 bubbles 24pierref, 17 Jun 2016 | Read review
“Looks like some of the rooms are newer - perhaps they are better than the wing I was in.”
 of 5 bubbles sdturner2016, 22 May 2016 | Read review
“ground floor rooms are close to everything and quiet”
 of 5 bubbles Z587YQcarolw, 27 Apr 2016 | Read review
“Block C is the best”
 of 5 bubbles 392abdulhakimk, 4 Dec 2015 | Read review
“Ask for a room with a kitchen if you want to cook”
 of 5 bubbles hay0nn, 1 Dec 2015 | Read review
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