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Sankara Nairobi

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#11 of 161 Hotels in Nairobi
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774 Reviews from our TripAdvisor Community

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Showing 739: English reviews
Sandton, South Africa
Reviewed 27 October 2015

As a regular traveler , I found this stay at the Sankara quite disappointing compared to previous trips. ( I have traveled to Kenya / Nairobi quite often in the past year , but stayed at another hotels ) The service which used to be very good is not there anymore I was expected to take my own luggage to...

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Helpful?
Thank AMkenya
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear AMkenya, Thank you for taking the time to share your experience of your stay with us. I’m very concerned that you were unhappy with your recent stay with us. The quality of service as described is not reflective of the kind of service we set out to offer our guests. We sincerely apologize for any inconvenience caused during your...

Long Beach, California
Reviewed 25 October 2015

The good- felt very safe, friendly staff, and clean nice bath The bad- shower door system horrible + stone floor = skating rink . Had to use nearly every towel in room to avoid a wet dangerous floor, price way to high when you can get same quality, service, and food in surrounding areas The UGLY- room did not look...

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1Thank Jereme J
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Jereme, Thank you for your review following your recent stay here at Sankara Nairobi. We are pleased that you had a good experience during your stay, with regards to your comments about the bathroom; we do try our utmost to keep our Establishment well maintained for the safety of all our guests. I apologize that you do not feel...

Houston
Reviewed 25 October 2015

I have stayed at the Sankara Nairobi on several trips to Kenya. The service level was awful as well as the food and food service. On previous trips service, food, etc had always been excellent. The experience this time at the Sankara Nairobi was so bad I don't want to come back.

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Helpful?
1Thank forresthensonjr
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Forresthensonjr, Thank you for taking time to share your experience, following your recent stay with us. It is in keeping with our Sankara brand to ensure that all our guests have a pleasant stay with us by abiding to the set operating standards. Unfortunately, in your case, we did not meet your expectations during your last visit, for which...

Kenya
Reviewed 19 October 2015

I have stayed in a bunch of hotels and I must say the service at the Sankara is one of the best I had the chance to experience. I had a very pleasant stay, thanks to the professional staff and the great room setup. Their rooms are spacious, clean, and all their systems well thought out. The room card works,...

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1Thank luqato
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Luqato, Thank you for taking time to share your experience at Sankara, following your stay and for your generous compliments. We are glad that your stay was pleasant and you enjoyed our various services. We are always glad to know that our goal of meeting our guests’ expectations and exceeding them is met. Your kind words regarding our staff...

Mogadishu
Reviewed 15 October 2015

I received and enjoyed good services at this hotel, including transportation from and to airport, receptionist, room service, the breakfast, restaurant, bar, cleanliness, good mini bar service, location of the hotel makes it easy to reach shopping areas in the city

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Helpful?
Thank Gus S
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Gus, Thank you for your generous compliments and taking the time to review our property. We are always glad to hear from our guest and to know that you enjoyed our services during your stay. We look forward to welcome you back to Sankara in the near future. Truly, Crescence

Gloucester, United Kingdom
Reviewed 13 October 2015

Was in Kenya for a conference and I stayed here for 2 nights which was good as the hotel was a nice place to stay nice clean a spacious rooms. The food was brilliant and the staff were very very friendly.

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Helpful?
Thank Jenson S
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Jenson S, Thank you for your feedback and your wonderful compliments. We are delighted to learn that you enjoyed your stay with us. Your generous compliments have been shared with all our staff. We look forward to welcome you back to Sankara Nairobi in the not too distant future. Truly, Khaled.

Kent, United Kingdom
Reviewed 12 October 2015

I spent two nights in Sankara while on Safari and wanted to stay in central luxury hotel from where I could experience the Nairobi city life. Service and location are spot on. The food was exceptional and roof top bar was busy every night

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Thank Jean M
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Jean M, Thank you for taking the time to review our property. We are delighted that your stay was pleasant and look forward to welcome you back soon. I appreciate your compliments and hope to have the opportunity to welcome you back to Sankara Nairobi in the near future. Truly, Khaled.

Nairobi, Kenya
Reviewed 12 October 2015

We were pleasantly surprised with Sankara as it offers high quality accomodation in modern rooms with an element of luxury and surprise. The rooms are spacious, light and tastefully decorated. The bathrooms offer a bath tub and rain shower with good quality soaps, shampoos and body creams. Robes and slippers are available. The staff are all professional, friendly and excellent...

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Thank smatlock10
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Smatlock10, Thank you for your generous compliments and for taking the time to review our establishment. We are glad that you had a pleasant stay and experienced an array of services and products during your visit. We have shared your compliments with all our staff. We look forward to hosting you again on your next visit to Nairobi. Truly,...

London, United Kingdom
Reviewed 12 October 2015

We were only in Nairobi for one night and decided to stay at Sankara. The hotel was very nice and rooms were great. The rooftop bar is very popular, especially on a Friday night. Also a popular line of bars in just one block walking distance from the hotel. The staff was very nice and breakfast was good with a...

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Thank Sammie S
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Sommie S, Thank you for choosing to stay at the Sankara Nairobi. We appreciate your positive feedback and compliments on our services and facilities. It was a pleasure to have you as our guest and look forward to welcome you back in the near future. Truly, Khaled.

United States
Reviewed 9 October 2015

Nice room, equipped with cable tv, soaking tub and separate shower, slippers, robe. Nightly turn down service. Each night a different small carved animal is left on your nightstand. Breakfast buffet is very extensive: crepes, cereals, juices, cheeses, meats, breads. Price for breakfast buffet was2750 keys, makes sure you are hungry! Nice "boutique" shop with Kenyan made products-great if you...

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Helpful?
Thank Daffodil1726
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Daffodil1726, Thank you for taking the time to review our establishment, your comments are important to us. The Sankara Seven is a souvenir for our guests as it’s our aim to ensure that you experience a memorable stay that you carry home with you. Our Buffet prices are competitive and value for money. That said, our pricing strategy is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sankara Nairobi combines international five-star standards with personal service and the authentic flavour of the new Africa. ... more   less 

Additional Information about Sankara Nairobi

Address: Woodvale Grove, Westlands, Nairobi 00606, Kenya
Region: Kenya > Nairobi
Price Range: $284 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sankara Nairobi 5*
Number of rooms: 156
Reservation Options:
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Also Known As:
Sankara Nairobi Hotel Nairobi
Hotel Style:
#4 Business Hotel in Nairobi
#7 Spa Hotel in Nairobi
#10 Family Hotel in Nairobi
#11 Romantic Hotel in Nairobi
#11 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Sankara Nairobi staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Sankara Nairobi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You must have a view”
 of 5 bubbles erichamlin20, 1 Dec 2016 | Read review
“Roof top offers best view”
 of 5 bubbles 708prettym, 23 Nov 2016 | Read review
“Higher floor with view of the city.”
  • Standard room
  • View from the standard room
  • Standard room
  • Nice & comfortable.  Bathroom has separate tub & shower.
  • Nice & comfortable.  View of the bedroom from inside the bathroom.
 of 5 bubbles celestialg2015, 17 Nov 2016 | Read review
“We good a room facing a garden like outlet - it was lovely”
 of 5 bubbles 790redricka, 3 Nov 2016 | Read review
“The rooms are very good and carpeted.”
 of 5 bubbles Lizborne, 24 Oct 2016 | Read review
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