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Sankara Nairobi

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#11 of 161 Hotels in Nairobi
Certificate of Excellence
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1 room 2 adults 0 children
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Sankara Nairobi
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836 Reviews from our TripAdvisor Community

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Showing 799: English reviews
Reviewed 17 May 2016 via mobile

Wonderful personalised service! I was recieved by the staff at the door on arrival and was escorted to my room. The staff remembered my name and paid attention to everything I had to say. Really enjoyed my stay!

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3Thank Grace Z
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Grace, Thank you for taking the time to review your stay with us on TripAdvisor. We are very pleased to learn that you had a great experience and that our efforts to give our guests a personalised experience were realized during your visit. We are glad that you really enjoyed your stay. We look forward to welcoming you back...

Reviewed 4 May 2016 via mobile

The ambience is impeccable. The food is amazing and the servic is to die for. Very friendly staff. The champagne bar caters to all with affluent variety of whiskey, wine and cocktails. This is the place to be anytime of the week.love it always

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Thank Shinaz S
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Shinaz, Thank you for writing such a complimentary review of your experience at Sankara Nairobi. It is a great pleasure to read your review and find that you were impressed with your experience here. We will never grow tired of reading such complimentary reviews or of providing the type of service that warrants feedback such as yours. I hope...

Nairobi, Kenya
Reviewed 3 May 2016

i wanted to do something special for my wife just for one weekend since holidays are few and far between. i heard about this new 5 star hotel in westlands with a swimming pool that floats in the sky...i wasn't dissapointed..the swimming pool is on the top floor. it was fun for the whole family

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Thank edwawire
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Edwawire, Thank you for taking the time to write a review of your visit to Sankara Nairobi. Our aim is to impress each and every one of our guests and I am happy to know that we succeeded in your case and you had an enjoyable time with your family. We hope to welcome you and your family for...

Uxbridge, United Kingdom
Reviewed 2 May 2016

This was my 3rd stay at this hotel and by far the worst. I had to change my room on the first day as the Wi-Fi was non existent. The new room was not much better and as i was there on business this was a big problem. When I needed to make a whatsapp or Skype call I had...

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Thank Martin C
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Martin C, Thank you for taking the time to review your stay with us and we appreciate your choosing Sankara on your multiple visits to Nairobi. We acknowledge how important every element is for a memorable stay and we apologise that we failed to offer this to you during your last visit. Providing exceptional service and memorable experiences are...

Reviewed 2 May 2016

My favourite place to visit especially during the weekend.I always receive such amazing service from the staff and manager.Great drinks;a wide selection of cocktails,wines and bitings.The music is great,the ambiance is amazing and it's a great meeting spot to catch up with friends!Will definitley be back!!!

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Thank Nicole M
Reviewed 1 May 2016

Loved this hotel! It has a fairly small reception area, but it is peaceful enough to sit and wait. Checking-in was simple and easy. I felt very secure here: it is gated, and with security on entry. My room on the 3rd floor had nice enough views of Westlands area, and was very comfortable. The bathroom was very clean and...

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Thank WoodTiger77
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear WoodTiger77, Thank you for your detailed complimentary review of your recent visit to the Sakara Nairobi. We are delighted to learn that you enjoyed your stay with us, and we appreciate your kind words regarding your experience, as well as your time spent in our restaurants. We are thankful for your kind recommendation of Sankara Nairobi to future travellers...

Dar es Salaam, Tanzania
Reviewed 28 April 2016

We visited Nairobi for a couple of days in early April and choose to stay at the Sankara. It is a centrally located hotel with easy access to malls and lots of eating out places. The hotel itself is beautiful with all the services that one expects from a hotel of this standard. The service was excellent throughout. The breakfast...

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Thank Bob0510
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Vipul, Thank you for taking your to share your comments with the TripAdvisor community. We are glad to hear that you had a lovely stay thanks to the service from our dedicated team. I was also very pleased to hear that you enjoyed the ambiance and service of Sankara Nairobi. We do, however, regret the bed linen issue as...

Nairobi, Kenya
Reviewed 26 April 2016 via mobile

We chose GRAZE the steak house on the first floor for our date nite.we were well greeted by the Matire de George. Extremly proffesional and quickly gave us our choice in seating areas. The restaurant notably has a small smoking deck...convinient, appriciated and rare in Nairobi. The ambiance is warm, rich and exurbes a sense confidence in what they serve....

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Thank mekenya
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Mekenya, Thank you for your detailed review of your recent visit to Sakara Nairobi’s Graze Restaurant. At Sankara we are dedicated to providing memorable experiences and making our guests happy. We are most pleased that our team at Graze was able to extend great service to you and your wife on your date night. The small details are the...

Nairobi, Kenya
Reviewed 21 April 2016 via mobile

I love the serene at champaign bar, excellent customer service from David.He has always served excellent cocktails at the Champagne bar especially Tropical Peach, I can't get enough of it and we dearly miss seeing his face at the Bar

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Thank Eric M
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Eric, Thank you for taking the time to write such a kind review on TripAdvisor. Our goal is to leave our guests with many positive memories and a yearning to return. It’s a delight to learn that you experienced this during your visits to the Champagne Bar. Your comment regarding David has been shared with our Management Team. We...

Rugby, United Kingdom
Reviewed 21 April 2016

I have used this hotel three times for Business now over the last 18 months. Its in a great spot in Nairobi, located in Westlands, surrounded by some great restaurants, malls and nightlife. The hotel itself is very comfortable. The food is great, the beds are very comfortable and the staff are very friendly. It has a great gym and...

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Thank Jules P
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Jules, Thank you for taking the time to review your Sankara experiences on TripAdvisor and for choosing Sankara Nairobi. We are thrilled to learn that you have enjoyed your multiple visits with us and that you love our hotel’s location, food, rooms and our associates’ friendliness no forgetting our pool and gym. We are very pleased that you enjoy...

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Amenities

Highlights
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Graze
Graze
Cuisines: Steakhouse, European
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sankara Nairobi combines international five-star standards with personal service and the authentic flavour of the new Africa. ... more   less 

Additional Information about Sankara Nairobi

Address: Woodvale Grove, Westlands, Nairobi 00606, Kenya
Region: Kenya > Nairobi
Price Range: $255 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sankara Nairobi 5*
Number of rooms: 156
Reservation Options:
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Also Known As:
Sankara Nairobi Hotel Nairobi
Hotel Style:
#4 Business Hotel in Nairobi
#7 Spa Hotel in Nairobi
#10 Family Hotel in Nairobi
#11 Luxury Hotel in Nairobi
#11 Romantic Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Sankara Nairobi staff and other travellers.
3 questions
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Questions? Get answers from Sankara Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask to be placed away from the bar/pool side”
stephaniemP6319SB, 25 Apr 2017 | Read review
“choose a room on the club floor to get access to the club lounge - it's well worth it.”
fama20172017, 15 Apr 2017 | Read review
“When checking in, the staff at Reception will advise. All the rooms I have stayed in, have been awesome rooms.”
rogerss245, 30 Mar 2017 | Read review
“High floors to escape street noise, or go for garden facing.”
duncanbramwell, 21 Mar 2017 | Read review
“In City Hotel, surroundings are not too great. Busy area”
tarlokm2017, 9 Mar 2017 | Read review
5 of 5