We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Ole Sereni

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Ole Sereni
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,110 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,030: English reviews
Level Contributor
4 reviews
3 hotel reviews
Reviewed yesterday NEW

I used this for its convenience to the airport. The were great about airport pick up and drop offs, and the hotel is very comfortable all the way around (but note that hotel transport is not included). The staff were super professional and helpful. I got a very massage at the spa, and the gym is decent too. The rooms... More 

Helpful?
Thank Jill P
Level Contributor
4 reviews
Reviewed 2 days ago NEW

From the minute you step into this establishment, one is blown away by the exceptional service. I had the best carrot cake muffin I have ever had and the restuarant has the best food! Breakfast was heaven. If you are in Nairobi on business, this is the best place because after a long day you want to be in a... More 

Helpful?
Thank Pearl M
Nairobi
Level Contributor
4 reviews
4 hotel reviews
Reviewed 3 days ago NEW

Hotel rooms are simple but functional. Pick up and drop of from Nairobe airport went very well and timely. The restaurant and bar area are very good and open very late at night what is good because we arrived very late. The location is also perfect, very close to the airport, so not long in traffic in Nairobe.

Review collected in partnership with this hotel

Helpful?
Thank abrahamk665
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW via mobile

Firstly the check in was a joke, took almost 40 minutes to complete. We were under the impression airport shuttle was complimentary with the package we had booked so we ordered two. On settling the bill later that evening as we had very early flights, we were told that they weren't. It then took another hour of discussion for them... More 

Helpful?
Thank Janelle M
Nairobi, Kenya
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

Set on the parkside of the only game park in a city,this hotel is nice and cool.You can see the savanna ecosystem from the main restaurant where you can spot Antelopes,Zebra,Ostrich,Baboons etc.Very nice place to unwind after a heavy day.

Helpful?
Thank burnettkilasi
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for sharing your positive feedback. We look forward to welcoming you back. More 

Lelystad, The Netherlands
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW via mobile

Stayed for a few days during trip in Nairobi this month. Chose hotel for good location near airport, but was suprised by view from the Window of my room.... zebra's, wilderbeasts and impala's... Situated at the border of Nairobi National park, you get a great view of its Wildlife... Even during diner or from the Small pool. Good is really... More 

Helpful?
Thank jfromholland2015
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for giving us Full Points!!! I am very pleased to learn about your memorable stay and look forward to welcoming you back. More 

Greater Johannesburg, South Africa
1 review
Reviewed 5 days ago NEW

Beautiful Hotel but need to improve on Certain aspects of the service. When we walked in the room we found it smelling of cigarette and was suppose to be a NO smoking room. Restaurant service was not up to standard. It's a big Hotel that needs staff to be very attentive and attention to its guest every now and then.

Review collected in partnership with this hotel

Helpful?
Thank mintybbuys
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for taking time to share your feedback. I have taken note of your concerns regarding the smell on the guest room floor and service standards in the restaurant. We will ensure they are addressed right away. We look forward to having you back with us soon. More 

Washington, DC
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 days ago NEW

My husband and I booked this hotel to be close to the airport. Although this hotel is only 4 miles from the airport, due to the heavy traffic at times, it can take over 40 minutes to get there. The check-in staff was polite and courteous, and my husband asked for a quiet room as we had been flying all... More 

Helpful?
Thank Christy1961
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your positive feedback. We look forward to welcoming you back. More 

North Conway, New Hampshire
Level Contributor
73 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 1 week ago NEW via mobile

Good to get a hotel ride booked as there is no shuttle. But smooth and welcoming. On arrival you notice the feel of the place, warm and friendly. Asked for a room change, no problem. Decent free wi-fi and breakfast is both good quality and variety enough for anyone. Then and to sitting outside to watch the sunrise over the... More 

Helpful?
Thank Dave R
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for giving us Full Points. We look forward to welcoming you back. P.S: It might have been a Rhino :) More 

Khartoum, Sudan
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago

This hotel is approximately 20 minutes drive from the airport, depending on traffic. I booked it because I wanted to be as close as possible to the airport. The hotel is large and rather impersonal, check in took a while but when I was finally served, Agnes was very helpful. The rooms are large, clean and well appointed and some... More 

Helpful?
Thank kmm2203
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for taking time to share your positive review. I shall surely share your sentiments with the team and especially Naomi. I am pleased to learn about your experience apart from the service at our reception. We look forward to welcoming you back. More 

322 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (285)
Viewed
Bathroom (13)
Viewed
Hotel & Grounds (55)
Viewed
View from Room (23)
Viewed
Room/Suite (59)
Viewed
Dining (41)
Viewed
Pool/Beach Area (8)
Viewed
Other (86)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (37)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (9)
Viewed
Pool/Beach Area (1)
Viewed
Dining (9)
Viewed
Business Centre/Function Rooms (3)
Viewed
View from Room (3)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Nairobi hotels
0.6 km away
Eka Hotel Nairobi
Eka Hotel Nairobi
#14 of 161 in Nairobi
650 reviews
0.9 km away
The Boma Nairobi
The Boma Nairobi
#7 of 161 in Nairobi
578 reviews
6.6 km away
Villa Rosa Kempinski Nairobi
Show Prices
Show Prices
Show Prices
4.6 km away
Sarova Stanley
Sarova Stanley
#8 of 161 in Nairobi
1,014 reviews
5.5 km away
Fairmont The Norfolk
Fairmont The Norfolk
#4 of 161 in Nairobi
878 reviews
1.9 km away
The Panari Hotel
The Panari Hotel
#45 of 161 in Nairobi
314 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ole Sereni is a premium wildlife resort strategically located just off the Mombasa road overlooking the Nairobi National Game Park. Centrally positioned between the international airport and the city center, this is the only hotel bordering the wilds of the National Park. Ole Sereni offers all comforts and services to the business as well as leisure travelers and enjoys proximity to the central business district, international organizations, financial institutions, government offices and industrial area. ... more   less 

Additional Information about Ole Sereni

Address: Mombasa Road, Nairobi 00500, Kenya
Region: Kenya > Nairobi
Price Range: $256 - $522 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ole Sereni 4.5*
Number of rooms: 134
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Odigeo, Cheap Tickets, Jovago.com, Priceline, Expedia, Agoda and Travelocity so you can book your Ole Sereni reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ole - Sereni Hotel, Nairobi Hotel Nairobi
Hotel Style:
#12 Spa Hotel in Nairobi
#13 Family Hotel in Nairobi
#15 Business Hotel in Nairobi
#18 Luxury Hotel in Nairobi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Ole Sereni staff and other travellers.
13 questions
Ask a question
Rotterdam, The Netherlands
Indianapolis, Indiana

See all questions (13)

Questions? Get answers from Ole Sereni staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking the reserve”
 of 5 bubbles 619pearlm, 1 Dec 2016 | Read review
“Room is simple, but everything else is very good”
 of 5 bubbles abrahamk665, 30 Nov 2016 | Read review
“N/A never spent a night”
 of 5 bubbles burnettkilasi, 29 Nov 2016 | Read review
“Ask for a room on the game park side”
 of 5 bubbles Christy1961, 27 Nov 2016 | Read review
“Find another hotel if you can”
 of 5 bubbles Googan28, 25 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay