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Crowne Plaza Nairobi

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Traveller (171)
Room & Suite (92)
Dining (39)
Overview
  • Excellent43%
  • Very good41%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“big joe”(7 reviews)
“upper hill”(31 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (662)
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All reviewsbaraka restaurantbig joeupper hillclub floorpillow menubusiness hotelihg memberfitness centerbusiness triproom servicethe hotel is cleanmain restaurantcomfortable roomstaxi servicean upgradeconference facilitiesbreakfast buffet is
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201 - 205 of 621 reviews
Reviewed 31 July 2016

I've been here quite a few times, and really want to commend everyone for the impressive service, from Bernard at checkin, to lynette at breakfast, to the transfer guys who got me to/from the airport and to our offices... Room service was also efficient and...More

Thank MoKad
Response from CPNBO_Management, General Manager at Crowne Plaza NairobiResponded 1 August 2016

Dear MoKad, Thank you so much for your review of our hotel. I am pleased to read that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I will with great pleasure share your comments with entire...More

Reviewed 27 July 2016 via mobile

I stayed there for like 1 week and it is a nice hotel located near my work location. Food is good and the rooms are nice and cast. The stuff is friendly and helpful. Comparing to Interconn Nairobi it is a better option . The...More

Thank amr a
Response from CPNBO_Management, General Manager at Crowne Plaza NairobiResponded 30 July 2016

Thank you so much amr k for your review of Crowne Plaza Nairobi. I am pleased to read that you enjoyed your stay with us. I have taken note of your comments, I will share with the entire team. Our staff take great pride in such feedback,...More

Reviewed 27 July 2016

Hi there, On the 6th July, I arrived in Nairobi from South Africa on a business trip. This was my first time visiting and I was met by a lovely gentleman, George. He picked me up from the airport and was ever so kind in...More

Thank bongiwemncube
Response from CPNBO_Management, General Manager at Crowne Plaza NairobiResponded 30 July 2016

Thank you so much bongiwemncube for your review of Crowne Plaza Nairobi. I am pleased to read that you enjoyed your stay with us. Thank you for your commendation of Big Joe and George. It's something our staff takes great pride in, so we value your feedback....More

Reviewed 26 July 2016

The hotel is away from the city centre. This is good because it is in a quiet area but not so good if you want to go to places and do things. My husband was working and I had 8 days to fill.I wouldn't recommend...More

Thank Sue E
Response from CPNBO_Management, General Manager at Crowne Plaza NairobiResponded 27 July 2016

Dear Sue E, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope...More

Reviewed 20 July 2016

Great Reception Team led by Duty Manager Mr. Stanley Mbuvi, friendly receptionists. Restaurant was fantastic, kudos to Food and Beverage Manager Mr. David Okiki and his team for the good service. Will definitely come back!More

Thank Tony O
Response from CPNBO_Management, General Manager at Crowne Plaza NairobiResponded 30 July 2016

Many thanks Tony O for your review of Crowne Plaza Nairobi. I am pleased to read that you enjoyed your stay with us. I also want to thank you for your mentioning of Stanley and David, I will definitely share this with the entire team. It's something...More

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Best Value Properties in Nairobi, Kenya
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
USD 137 - USD 229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Romantic Hotel in Nairobi
#11 Spa Hotel in Nairobi
#16 Business Hotel in Nairobi
#19 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 137 - USD 229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Romantic Hotel in Nairobi
#11 Spa Hotel in Nairobi
#16 Business Hotel in Nairobi
#19 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (171)
Room & Suite (92)
Dining (39)
Pool & Beach (6)
Business Centre & Event Rooms (9)
Questions & Answers
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goodkaiya
7 February 2018|
AnswerShow all 3 answers
Response from aakbarali00 | Property representative |
Hi, we have a reverse osmosis system for all water at the hotel. This purifies all the water. Thank you for your enquiry
1
Vote
mygutierrez7
23 August 2017|
AnswerShow all 6 answers
Response from danielmbaabu | Property representative |
Yes we do but depends on the time. From 1 am to 5 am, you have to pre-book.Thereafter they will be an extra charge.
1
Vote
goodkaiya
5 May 2017|
AnswerShow all 2 answers
Response from anthonykngunga |
Yes all guestrooms have hairdriers
1
Vote
Room Tips
"High rooms best"
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"Choose the new wing"
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"City Facing Rooms are the best"
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"Room was quiet,even though I stayed at the room close to the main road on the second floor."
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