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Kenya Comfort Suites

64 reviews
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Traveller (35)
Room & Suite (29)
Dining (11)
Overview
  • Excellent12%
  • Very good28%
  • Average49%
  • Poor4%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
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Reviews (64)Write a Review
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All reviewsintrepid travelhot water showerhotel securitystayed herebed was comfortablesuperior roombusiness travellersrooms are cleanfelt safefront desk staffcentral locationluxuriessafaritaxibackpackerstubmosquito
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21 - 25 of 53 reviews
Reviewed 4 September 2016 via mobile

It's unbelievable that you decline guests because there cards are declined and treat them like thief's..... Never been here my first time and I will never back... Your receptions team is terrible to say the list...More

3  Thank Kate G
Response from kchensuites, General Manager at Kenya Comfort SuitesResponded 16 September 2016

Thank you for your review. Just to remind you a little bit, your predicament started from the parking yard where you had a disagreement with your male colleague who went and left you there. Then you proceeded to our reception and requested for a room...More

Reviewed 29 August 2016

The staff are friendly enough and the service is pretty much on par with most hotels. You're not staying at a 4 star place, it is what it is. On check-in I realised that the hotel rate (displayed at the front desk) was much lower...More

2  Thank st3veB
Response from kchensuites, General Manager at Kenya Comfort SuitesResponded 9 December 2016

Thank you for taking your time to post a review regarding your experience during your stay with us. When you deal directly with an independent online booking agent, you tend to have an independent negotiations and agreement with them which if you are comfortable, you...More

Reviewed 22 August 2016 via mobile

My husband and I recently stayed here one night before flying home from Nairobi after a 5 week holiday around Africa. The hotel itself is relatively basic - but it is what you pay for. The room was clean and the hotel very secure. The...More

Thank SarahandPete2011
Response from kchensuites, General Manager at Kenya Comfort SuitesResponded 9 December 2016

Thank you for your review, it is great to hear that you enjoyed your stay. We have our own website and you can book and pay online as well. We are also in partnership with some online booking agents should you wish to use their...More

Reviewed 9 August 2016

We stayed here for one night. Upon arrival everyone was very friendly. After being seen to our room, we headed down to the reception desk to change some money where the people on reception said they didn't have any money yet. We were told to...More

Thank islandlover39
Response from kchensuites, General Manager at Kenya Comfort SuitesResponded 9 December 2016

We thank you for your review and wish to tell you that we are indeed sorry for what you experienced on forex exchange issue. We offer the services and at times its difficult to understand why you were subjected to the same. This is to...More

Reviewed 7 August 2016

This was a very nice place to stay in Nairobi. We used Nairobi as out base stay while in Lenya and every thing was better than we expected or had been told to watch out for.The hotel security at the entrance was abit concerning but...More

Thank sacredheartsoysambu
Response from kchensuites, General Manager at Kenya Comfort SuitesResponded 11 August 2016

Thank you for sharing your experience regarding your stay with us. It is good to share with the rest that Nairobi is a safe destination. It is also good to hear that our services met your expectations being far from home, we always ensure that...More

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13456711
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Free Parking
Airport Transportation
Meeting Rooms
Laundry Service
Room Service
Dry Cleaning
Business Centre with Internet Access
Breakfast Available
Room amenities
Microwave
Refrigerator in room
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Details
Price range
USD 70 - USD 95 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
USD 70 - USD 95 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (35)
Room & Suite (29)
Dining (11)
Pool & Beach (1)
Family and Play Areas (1)
Questions & Answers
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John M
2 February 2017|
AnswerShow all 2 answers
Response from sacredheartsoysambu | Reviewed this property |
Yes, they provided storage for us while we were on safari. This staff is GREAT!!!
0
Votes
Jackie82
3 January 2017|
Answer
Response from kchensuites | Property representative |
Dear Jackie, Thank you for your inquiry. Breakfast is $10.00 per person. Dinner set meal (Starter, Main dish, Dessert and Tea/Coffee) is $15.00 per person. We have a la carte option which you may choose what you like and... More
0
Votes
Room Tips
"Room 299 was huge!"
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"Rooms at the back face the pool and a dense residential area, so can be prone to the noise of people, if that..."
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"Ask for a room on the highest level as surrounding area can be very loud."
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"Quiet and comfy rooms."
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