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Hilton Garden Inn Jomo Kenyatta International Airport

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Traveller (152)
Dining (34)
Room & Suite (28)
Overview
  • Excellent55%
  • Very good35%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Hilton Garden Inn Jomo Kenyatta International Airport
Special Offer: 25% off* - Summer Sale
Hotel deals
Offers from Hilton Garden Inn Jomo Kenyatta International Airport
Special Offer: 25% off* - Summer Sale
Hotel deals
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Rooms
2 Sep.3 Sep.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (110)
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Traveller rating
54
34
7
3
2
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LanguageEnglish
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54
34
7
3
2
Show reviews that mention
All reviewsrooftop poolmombasa roadsecurity checkpointguest laundry roomcourtesy busnewly opened hotelreservations managershuttle serviceenjoyed staying herenight stopnext morningshort driveroom servicebusiness trip to nairobifront officenairobi trafficwould stay again
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1 - 5 of 100 reviews
Reviewed today

We only stayed one night, after arriving in Nairobi before heading on safari, but loved it, and would gladly stay again. The hotel is very clean, quiet, and comfortable, with polite and helpful staff, and good wifi. We also had dinner in the main restaurant...More

Thank Laurelin_23
Hotel's Favourite
Reviewed 14 July 2018

We arrived late and needed a few hours in-transit sleeping and cleaning up. The hotel provided a quick shuttle and a great room. We were quickly checked in and were able to get to bed as soon as we could. We called ahead for the...More

2  Thank DrMarkES
Response from Steve M, Front Office Manager at Hilton Garden Inn Jomo Kenyatta International AirportResponded 4 weeks ago

Dear Dr. Mark ES, Thank you for choosing to stay with us, we are happy to note that you largely enjoyed your stay. Thank you for complimenting our shuttle service, sleep quality, cleanliness and the air conditioning. We however note with apologies our inability to...More

Reviewed 4 days ago via mobile

Great Hotel in every aspect. New, clean and far better than I could have imagined. One of the best services in Nairobi. Just be sure your shuttle transfer is confirmed, otherwise you just sit at the airport like a lemon. Luckily Uber was on hand...More

Thank jonjSurrey
Reviewed 6 days ago via mobile

The Hilton Garden was very clean and modern. The food (breakfast and dinner) were good. I requested the shuttle to the airport when booking my reservation and it was ready for me at the requested time.

Thank Alissa H
Response from Steve M, Front Office Manager at Hilton Garden Inn Jomo Kenyatta International AirportResponded 5 days ago

Dear Alissa, We are glad that you enjoyed your stay with us. We offer affordable quality and convenience for our guests. We look forward to serving you again in the near future.

Reviewed 6 days ago via mobile

Very close to the airport, in fact only about 5 minutes from the exit gate. This is a good thing if you arrive or depart during the day, if your flight is late evening you may consider venturing further into Nairobi (there will possibly be...More

Thank Exitroute
Response from Steve M, Front Office Manager at Hilton Garden Inn Jomo Kenyatta International AirportResponded 5 days ago

Thank you for choosing to stay with us, we are glad that you enjoyed the convenience, friendly service, tranquility , quality and great meals that Hilton Garden Inn JKIA Nairobi offers. Thank you too for endorsing us for our great location for guests connecting from...More

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Breakfast included
Dry Cleaning
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
USD 102 - USD 169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 102 - USD 169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (152)
Dining (34)
Room & Suite (28)
Pool & Beach (12)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
Ask a question
Caroline C
15 August 2018|
Answer
Response from Steve M | Property representative |
Dear Caroline, Thank you for reaching out to us, we hereby confirm that your airport pick up is hereby confirmed for 2105h
0
Votes
MELISSA A
15 August 2018|
AnswerShow all 4 answers
Response from Steve M | Property representative |
Dear Melissa, Thank you for reaching out to us, we confirm that your airport pick up is hereby confirmed for Sunday 19th at 2010h.
1
Vote
Sky M
8 August 2018|
Answer
Response from Hermes_NL | Reviewed this property |
You can contact them via the email address given on their website. It worked fine for me.
0
Votes
Google Translation
Room Tips
"I stayed on the 5th floor looking towards the national park and Ngong Hills - soundproof windows ensured..."
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"Stayed on two separate occasions on 2 and 4 floors...both exactly the same....very good standards throughout"
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"Stay at the Sheraton 4 pointsm you will have a nicer room :)"
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"We did not encounter any sub-standard rooms, nor any poor service"
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